Flips Burgers and Brews

We’ve been waiting for this place to open for a while. Once it was finally open, I tell the hubs, let’s grab dinner, with the kids there. Drove by… is it a bar? Is it a burger place? Not sure. The windows are all covered like a strip mall bar, like in Vegas. Beer signs all over. Didn’t look family friendly, or inviting at all. We passed on it and went to through a drive thru.
Sorry, I’m not going to unbuckle the kids just to walk in and realize it’s a bar. Then have to strap everyone back in. If you want to be a bar, then be a bar. Especially since the other reviews imply that food or service is not your specialty.

My coworker and I been to this place before for lunch and the service wasn’t that great but we decided to give it another try. Unfortunately, we made the wrong choice. When we walked in we were greeted right away by the staff and was told we could sit anywhere. We found a spot to sit near the bar and waited to be helped. The place was pretty empty and not that busy. We waited for someone to come and take our order but no one came to our table. After waiting 5 mins or so we notice all of the waitress standing at the end of the bar eating and talking. WTH!!!
Since we only had a hour for our lunch and the staff didn’t seem to concern in helping us we decided to leave and go somewhere else. As we were leaving they all said good bye and thanked us for coming in. We said nothing and walked out.
As we were getting into our car the manager/​owner came out and asked us what the problem was. I told her the service was poor and we only had an hour for our lunch. She apologized and asked for us to come back in and she would comp our meal. We declined since we had limited time. She then said that if we came back on a later date, she would comp our lunch. We said ok.
Since this was our second time to this establishment and we received the same service, I doubt we’ll be returning.

We have been waiting to try this new spot… first and foremost, nice atmosphere for a Saturday afternoon… our server was «okay», just not really attentive for a non busy place… which is why we couldn’t help notice the table across from us not clean through out our dinning experience.(which every server saw clearly because they looked at it, but refused to fix) Which remained the same until we left, unclean and disgusting, which we still took all in with a smile, but finally complained that our server sucked to another server, which was eager to tell our server. Lets just say our server handled it with «true grace»…needless to say, there is still «one» great server there, which was always getting our server or answering our questions, with a smile and energy… She constantly checked on her tables, with a smile and pure energy,“wishing we sat in her area”, because it was seating yourself basis… We rubber necked for our server. And when she did finally come, it was us that was out of her way…

I like the bar, but the food and service could use help. Sometimes the service is great, often it is not. I think there were 3 or 4 servers last time I went in, but one of them seemed to be covering 75% of the tables. There are few healthy things on the menu. The salad I ordered was supposed to have romaine, but I’m pretty sure it was endive. The burgers are just ok. It costs $ 10.99 for a specialty burger, but if you just want a regular cheeseburger, you have to BYO (build your own) and that is $ 11.99. The wings seem to be BBQ for everything. If you want hot, they just add hot peppers to the BBQ sauce. I do have to say that the club wrap is awesome, though. Drink prices vary from visit to visit. I’ve been charged $ 6.00, 6.50, and 7.00 for the exact same drink on different visits. To top it all off, the music is so loud that you have to yell to talk to the others at your table. They will turn it down, if you ask, but it creeps back up again. I’ve given it 4 chances, but I think it will be a while before my 5^th. Too bad. Nice place, poorly run.
PS: I had to come back and edit this after I read some of the other reviews. Someone else wrote that only one server out of 4 was actually working and her name was «Crystal». I found my receipt to see the name of the one that I mentioned was doing 75% of the work on my last visit, and it says «Krystal.» (I’m guessing this is the same person.)

Great food I love the burgers and the wings! Plus they have happy hour Monday thru Friday from 11am till 7pm. Definitely worth a try despite others reviews.

Tried this place again thought you might get a tv with the local team playing dbacks. Never going backt waited for ever at the bar, went and sat at a table where no one was at, ask for the Dbacks, looking at my menu sombody else walked and sat down they changed the channel for them. I said hey. Not change it back. Rude bar tender and waitress. Never going back. Paid and left for good. They have like 20 tv’s not one with Dback game. Food not that good either limited menu, I always tip my servers well, (20%) their loss. Flips is what they did to me, off.

Went here for a Birthday Party on Saturday night, the place was hoping.
The service was quick and the food was great, the only reason I couldn’t
give it 5 stars was that the patio was cold and they were out of propane for
the heaters outside.

No Bueno. Worst burger I have ever had. This place needs help. Maybe the beer is OK skip the food and service is average at best. Two thumbs down for this joint.

Hard to get someone to wait on you, sat at a table possibly 15, then finally asked someone waking past, do I go to the bar or how do I get service? The reply, yeah you can go to the bar, so as I am at the bar, they say, or I can take your order. No clear stations. No-​one in a rush to serve you a drinks or food. The food was good. Not worth the money. Just unimpressed. I had to ask for the bill twice. So basically, not thinking I’d go back. The bar was not full enough to not be served or to have to wait 15 to 30 min per each request. The only selling point was a sweet man very friendly doing karaōke. He wanted me to stay more than the bar.

Crystal is one of the only servers who seems to know what’s going on. She was excellent and really saved the night. After seating ourselves, and waiting a long time for anyone to acknowledge that we were there, being blatantly ignored by the other servers who were chatting with each other and obviously their friends, Crystal came and took our order got our drinks right away. Our food came or super fast and she was quick with refills, just like any good bar server should be. When there was an issue with the tap, she just poured from bottles to keep our service uninterrupted. She is a class act and the other 12 year olds that work there could certainly learn from her. Its a great neighborhood bar with good food but the other servers need to step up their game. One excellent server does not a great bar make.

I am 10 000% sure this place won’t be open in 3 months. The idiocy of buying 25+ huge flat screen TVs AND NOT PAYING FOR HIGH DEF is a death wish for the bar. That and their weird bartenders and unhappy happy hours means they never intended on making a profit. Guess it’s (losing $) a tax write off for the owner.

Awesome casual spot to get some drinks and watch some sports. The bartenders were great and friendly! There are a lot of regulars there, all nice. Good Neighborhood spot. Was visiting from Philadelphia and really enjoyed it here Went a couple of times during my stay. Good bar food.

Food was decent service not so much. Would we come back? Probably not. The bartender called my boyfriends order of water no ice demanding lol. Could be a place to stop for a beer before or after a cubs game… if you don’t need quick, correct service. Service was below par on a slow night… less than 25% full… I can’t imagine it during busy spring training hours.

45 min later and we still don’t have our food… service is extremely slow and they are only maybe 25% full. I asked the host to turn the jukebox up after depositing money in my touch tunes app only to get a rude remark from her… that took all my strength to not go off on her since she was a young girl… I was called high maintenance from my waitress because I asked my burger to be made a specific way (I’m carb backloading). Cubs game will start in 20 min… we’ll miss some of it I guess, so if your looking for a quick bite and beer. Go elsewhere. **** update… food was pretty good. But for the service and the attitudes. I’d say go elsewhere. Gane started and we are barely leaving this place. I regret this decision.

Very happy to have a new place in the neighborhood. Great service, great crowd. My husband had the hatch green chile burger and was very happy with it. Actually had some heat. I just had fried zucchini but it was cooked perfectly. We will be back.

Slow service for a Friday afternoon, 2 burgers took 20 minutes. Waitress took our order and didn’t come back until our food was ready. Had to go to the bar to get another beer. Burgers were over cooked, had no flavor and tasted like frozen patties were thrown on the grill.

Very nice layout! Beautiful patio on looking the Cubs spring training facilities. Soft yet welcoming décor with a slightly upscale menu with local prices! There is something for everyone. Whether having drinks before a movie or shopping at Walmart, I see no reason not to pop in and say Hi. Excellent and friendly staff and a Draft selection to meet anyone’s taste. Gotta give this place a try!

OK so I ordered a taco salad at a sports bar, foul on my part! But the word «taco» was involved so my expectations were high. It consisted of a overcooked shell full of «dandelion» lettuce and I paid $ 3 extra for chicken, a total of $ 10.00! No beans, rice, tomatoes, olives, onion or any of the wonderful things one would expect on a «taco» salad. I won’t give up though! I’ll come back but a burger will be in order! 2 stars for cold beer and lots of TV’s!

First visit, went in with low expectations an was surprised by the good food and service. A step above some of the sports bar food that I have experienced. A good place right around the corner.

I have been excited about this new spot by my house to open and tonight I decided to go out for some happy hour. My boyfriend and I decided to try it out since we just seen that they had recently opened. Well, first I really enjoyed the whole atmosphere of this place but the burger that we ordered was really disappointing. The service was kind of slow. My boyfriend an I decided to split their Kobe burger. The burger was $ 14 and it came with a skimpy side of fries. The burger meat was not even tasty, the aioli in the burger was also not good. My boyfriend and I felt as if the meat had been overcooked.
We also ordered an appetizer which came out as the same time as everything else. The jalapeño poppers were decent, your regular friend poppers as you would find anywhere else. We also got an order of wings, since we happen to love us some wings. They were crispy just as we asked for but their sauces were not that great. I believe my boyfriend ordered the house special sauced wings. Next time I go in for a drink I’ll have to stick to their appetizers, maybe try another type of sauce for the wings. Hopefully they can redeem them selves.