Extra Space Storage

The online application was simple and intuitive. The staff onsite was well informed, knowledgeable, and professional. The experience was outstanding.

I found Extra Storage Space online with an online deal. Compared to what else was out there this company had a great price with the quality they present. I was able to reserve a unit and as soon as I finalized online they called to confirm the unit and when I could stop by to see it. The next day I went in and was greeted and helped by Ernest. Ernest was super professional and friendly. He made everything easy to understand and the process was fast. I was able to check out the unit where he pointed out the security features and what they do to keep their units clean and pest free. For a first time storage renter I was super happy how painless it was and the quality of the whole store.

We rented storage space from Extra Space Storage and there was extenuating circumstances that needed to be dealt with.
Janet worked with us over and above what was necessary. She was so professional and accommodating to our needs
We will go to Janet at Extra Space Storage without hesitation the next time we need to find storage space!

Recently rented a unit in Mesa. Check in was pretty smooth and easy. Good selection of unit sizes to rent. Friendly staff.

This place is spotless! By far the cleanest storage place around. Janet and Hayley are great in taking care of everyone. They are very professional!

Janet was very informative and helpful in a time of need. She was quick and professional and got me in and on my way. Thanks Janet.

I found extra space online, I didn’t need a big space nor air cooled and found the exact room I wanted and price, it was advertised as first month free. I drive to the office and go to set up my storage space, and the girl who kept saying she was new, started to charge me 10 $ more than what was advertised. After I brought it up, she looked online and honored what I was quoted. I was not given my first month free even tho it was advertised online and on the front of the building for my specific room, I was already frustrated from having to get the price to what it should have been so I didn’t even say anything about the first month, which I should have. On my move in day which was sunday, I go to my unit and she hadn’t even taken the locks off, thank god the live on site manager was in her apartment and was able to let me in. I continue to get emails several times a week from Janet asking me to make a review so I decide to call and ask why I did not receive my first month for free as advertised and she says it’s because my room wasn’t available for a free first month, even though it was advertised and it was an online special. I tried to reserve my unit online and I had to drive to the store because the site wasn’t working. Janet rushed me off the phone because she was with another customer so clearly their needs were more important than mine. This business has false advertisement and they will try to charge you more than what they advertise unless you open your mouth. I am not happy and won’t be keeping my things here long.