Dr Geeks Computer Sales

I fried my hard drive by plugging it back into my computer while the computer was still on. It made all of the data irretrievable and inaccessable. So I brought down the Dr. Geeks data recovery specialists.
Dr. Geeks said, «We can go in and look at it for $ 50.» This will allow us to diagnose whether or not it was recoverable and then we can give you a price on ho wmuch it will cost to retrieve your lost data if it is retrievable.
I know I could only afford about $ 100-​$ 150 total. Although this hard drive had been around for years and had many priceless pictures on it in addition to some business information.
When I returned to the see the damage Dr. Geeks offered me $ 350 to repair it. This amount was outside of my budget. I asked for a price reduction, but they refused, so I asked for the hard drive back…
«NO» We will not give you back your hard drive said the tech guy. You have to pay first. I said I cannot afford to pay $ 350, so I cannot pay. Thank you for the diagnosis, but I need to go, please give me back my hard drive. The manager overhead our conversation, came out and also refused.
The Dr Geeks manager refused to give me back my hard drive. I asked why and they said because they already fixed the problem and my hard drive is already functional and they need to be paid. I told them I did not ask them to fix it, but to just analyze it as Dr Geeks said was the process.
Dr. Geeks claimed they had to save the data then and there while there were in it the diagnosis process and that I had to pay because the work had been done. I told them I did not authorize them to incur a $ 350 charge on my behalf without calling me and checking etc…
I then reviewed the process in which I gave them $ 50 and now they want to keep my property against my will. I then told them they are stealing my property and become upset.
AND:
It is at this point that the manager brings up that they found pornography on hard drive witha sneer. I took a few steps back and realized this was some sort of attempt to shame me into paying for my hard drive.
After a few minutes what became a more heated argument, I almost grabbed a computer off of their display stand and walked out with it, to recover my lost hard drive. However, I left without my hard drive…
That night I could hardly sleep. I called, «5 on Your Side,» which is a channel 5 news network that would do a piece of consumer rights and unfair business in the community. (before I was a Unilocaler)
Whenever I told this story and throught about how the manager tried to manipulate the situation, I would get as mad a kid.
I let a few little months pass and went to Dr. Geeks a 2^nd time to try and get my hard drive. However, it seemed at this time they probably no longer had my hard drive.
If I could I would give this company «0 stars.» I have né vver been so infuriated in my entire life as a consumer. I still harbor feelings of vengence that I am finally letting vent here. It seems Dr. Geeks must be helping someone since they are still around, but as far as I am concerned, Dr. Geeks does NOT deserve to be in business.