Discount Auto

If you’re looking for a respectful car dealer who tells it to you straight and makes you feel comfortable, then I would NOT recommend going to Discount Auto at 506 W Broadway.
Let me begin this review by saying that I had found a car online, read the car fax to make sure everything seemed okay, called ahead about the car, and then went to the dealer. I wasn’t window shopping. I had a car in mind and was prepared to do what I could to get the car THAT DAY.
When I first arrived, the assumed owner and salesman, Mike, wasn’t even in the office. That was fine, though, as this shop seemed to be run by only two people and the man that was there was very polite and genuine, offering myself and my companion water while we waited. We ended up waiting for this Mike for just shy of 10 minutes. When Mike did show up with some Wendy’s fast food in tow, both my companion and myself instantly felt uncomfortable. He simply looked at us with no greeting while the other man introduced us as the people looking to buy the before-​mentioned car. I attempted to make light of the situation in case he felt bad for making us wait by apologizing for our poor timing, when suddenly he starts talking to his partner about some random other car. Then he turns to us and starts in on OUR car by asking how much of a down payment we would like to put on the car. We hadn’t even driven the car yet!
The rest of the charade that was that establishment was heavily laced with eye rolls, patronizing tones, and rhetorical questions. This may have been my first time buying a car from a privately owned company, but I had never before seen such a complete lack of respect. Over all, if I could give this place 0 stars I could. Perhaps the only saving grace was the man that greeted us that was nothing but polite while we were there. Unfortunately, this man is not the salesman. If he was, perhaps this slummy business would fare better.

Rude and very unprofessional… Where should i start? I went with a friend to see about a car they had listed on craigslist. I had spoken with «mike» over the phone the day before so upon arrival i felt comfortable. This soon changed. Mike comes out while looking at the car. no greeting nothing just a stare. I inform him that i was the person he spoke with. He rudely asked me if i needed financing or would i be able to pay cash. That shouldve been the warning. he made us feel very uncomfortable and i told him this… he softened a bit so we continued. My intention was to pay cash for the vehicle at first but having little credit i decided to make a larger down payment and just do financing… this upset him. When we asked to take the car for a test drive we were told that we had to be approved for financing first… and that a test drive was out of the question… (Keep in mind the car was a 05 with 190,000 miles on it. Cash price 5900). Another buyer came in and asked about the same car. Mikes partner told him no problem let me get u plates for a test drive. Right in front of us… When we asked why they could test drive and we couldnt mike and his partner screamed at us and said verbatim: I DONT WANT TO DEAL WITH COMPLAINTS IM CALLING THE POLICE GET OUT OF MY OFFICE. shocked we asked for our paperwork back of which he gave us another buyer’s app and dl copy… we left. Went to a car place right around the corner and were treated much better. Better deal same truck 60,000 less miles. lower down payment and monthly payments. Be ware of the false reviews. These guys will treat u like dirt if u question anything they say. Shop around many car places over there. With nicer salesmen and lower miles

Contacted this dealer for a car posted on Craigslist. I texted them and they replied very quickly. Before even deciding to go take a look at the car, I mentioned I would like to have it inspected. They had no issues with that.
Once there, they continued to be nice, transparent and accommodating. We discussed price and they offered a few options on how to pay, some involving deferred payment.
Took the car over to Dynamic Imports and had it checked. It did not work out and hence did not end up buying it.
Bottom line: no pressure, respectful people. The fact they allowed for the car to be taken off their lot for an independent inspection is huge. I appreciated their candor and effort to be transparent.

Buyer Beware.
We purchased a car from these guys that they «claimed» had never been in an accident and was in good working order. Then we drove it over to our trusted mechanic who came out from under the hood with a laundry list of parts that needed replacement– some very expensive. Additionally, the passenger side airbag was missing. We were told by our mechanic the only way the airbag should be missing is if it was deployed and then removed. «No accidents» suddenly seems like a complete lie. After returning to Discount Auto and confronting them we were told «sorry, you drove it off the lot, it’s your problem»