This is my local Cox store so I use them as regularly as anyone uses this type of store. The positive review is because no matter how crowded it is(when it opens to the lines outside) the staff is very cordial efficient and knowledgeable. The staff today came through as expected. Since the store was not crowded we had an opportunity to have exchanges with most of the techs. They are a happy crew and it shows. Hats off to Matthew Birk, for great service and a simple solution to our problem.(I should mention we went to he store after getting no help and the«its not our equipment» excuse from the person when we tried to resolve our issue on the telephone)
Howard H.
Tu valoración: 3 Mesa, AZ
I have a hard time giving somebody less than three stars, and realistically I would have liked to give them like two and a half. They gave me the equipment that I ordered, told me how to set it up, and pushed me out the door. Really unfriendly strange feeling that I got from the staff there. Seems like they really hate their job.
Eric R.
Tu valoración: 1 Troy, MI
Garbage!!! These people close early when they feel. Don’t care if people rely on them to be open when they are supposed to according to the corporate standards. The manager/owner of this location must be the laziest franchise owner I’ve every come across and will not be in charge for very long I can assure you this.