China Palace

The service was quick and the food was really good. I had the chicken lomein and the eggdrop soup and it was really good.

7:30 p.m. — I made my order at 5:30. Chicken fried rice, cream cheese puffs, and a sprite. Easy. 1.5 hours later, I called to see where my order was, and a young lady asked my name, took a second, and told me «IT IS ON IT’S WAY!»
Great.
30 minutes go by, nothing.
I call again, she asks for my name, I hear «It’s on it’s way» in the background, then silence, then «we never received your order»
WHAT?! Then why did you tell me it was on the way? I could have made my order at 7 when I called and gotten the food by now. Nope. They wanted to lie to keep me happy.
I am pregnant and on a medication where I cannot eat after 8 pm.
7:40 — Got my meal
The chicken is all dark meat., and for a «large» it’s not that much. Theres practically nofilling in the cream cheese puffs and my sprite was a fountain drink in a Styrofoam cup. Not trhilled. Empire Asian Bistro was better. I’m from New York, I know good Chinese food.

My husband and I have ordered twice from this place and so far we really like it. He loves the orange chicken and I like the sweet and sour chicken. I love the rice that ones with the combo.

Love the food. Po Po platter, house fried rice, egg drop soup, doesn’t get any better. great service.

Ordered Cantonese fried noodles. And asked for sauce on the side so my noodles won’t get soggy. And look how much noodles you get for $ 11.75. I can not believe it… what a rip!!!
And another thing… slow slow slow service. :(

This place has a great staff. They are always polite, fast and the food is enjoyable.

BEST EGGROLL IN TOWN!!! Consistently delicious! I highly recommend the sizzling rice soup!

Ok, so normal delivery form this place is maybe a 3 – 4. After the current experience I would give a ZERO for the food and management if possible. I ordered the Pu Pu platter of appetizers. When I opened it, the spring rolls, tempura shrimp and crab puffs were covered in a sauce. the shrimp was soggy but ok, the crab puffs were mushy and gross and the spring rolls were disintegrating! LITERALLY! Who covers deep friend finger food appetizers with sauce… especially spring rolls?
So I called in to let them know how bad it was and after a side consultation the answer I got was simply, that is the way we do it. I tried to explain how that made no sense to deliver soggy, disintegrating food and that I personally found it gross and threw it away and the only reply I could get was, sorry, that’s how we do it. Not even an apology!!!
I will never order from here again. So much options they had to work with to take care of this order… just even an apology for the customer not liking it!!! NOTHING!
So the food is generally ok, but with management practices like this, I cannot support a business that is so customer unfriendly. Next time its pizza!!!

I’ve had better Chinese food at the ballgame! Food was cheap and bland, boasts no msg– maybe they should put some in to give it some flavor! There was not enough soy sauce to choke it down. I had the Kung Pao chicken and there was no Kung or Pao in it at all. The fried rice was like pellets… Chinese food in Phoenix is pretty much abysmal all over, so I gave up. Whenever I go to California I just overdose on Chinese there.

We ordered delivery through Unilocal for the first time. The food was alright and the delivery was a bit slow. I neither liked or disliked my experience.

Haven’t eaten here in 10 years, but the food still tastes the same. Very good. The War Won Ton Soup is fantastic, lots of won tons, shrimp, chicken and veggies. Wish they had a Chinese restaurant in a Morenci like this. I gave it 4 stars because the containers looked to be smaller that I remember. Must be a business decision.

I would have giving zero star but that was not an option. This has always been a very fun and good place to come eat for the 22 yrs we have lived in Mesa. It was a fun place for our family to go.
However, tonight, a Saturday night in the hot summer when there were only 2 guests in the whole place they refused to seat our family party of 8. There was plenty of room and no line. We were told because it was Saturday they could not push tables together. This was not acceptable and we left.
Normally I would not think much of it but this is the Saturday before Father’s Day. Our family came to spend Father’s Day together at this place. Holidays are very difficult for our family as our 21 yr old daughter died 6 yrs ago. Our granddaughter loves the soup here and we thought it would be a fun memory to make.
SHAME ON YOU! SHAME… ON…YOU for having no compassion and accommodating our family. We will never be back again. Your lose

Have not found better in the area so I am left with no choice but to still order. Prices keep going up. Quality/​Taste down, customer service down, they forget to give you coupons all of the time. A few times they have gotten our order wrong. The wonton soup is nowhere as good as it used to be and the Crab Puffs have next to NO filling any more, you just pay for fried dough.

I felt that the food was sub par. I ordered boneless pork, and the meat looked old. It was dry, and the sauce they used wasn’t good. The pork lo mien was a disappointment as well. The white rice was also dry. The wonton soup had decent broth, but the wontons were way over cooked, and the filling was tasteless. Other people in my party had ordered food that I didn’t try, like egg drop soup, and beef with broccoli. They said there food was ok, but nothing spectacular.

I like this place. I have ordered here for delivery once and pick up once. I have not eaten inside. When I had it delivered the delivery guy brought a dog treat for my dog. which was awesome!!! The food is good. My Husband loves the food. I love that they deliver

Best chinese takeout in the area. It ain’t magic, but of the 10 or so places I’ve tried in Mesa, this one wins.

I love ordering food from here! They always deliver the food quickly and hot. I love the cream cheese puffs and their walnut shrimp.

My bf picked up Chinese since I mentioned that I was craving some. We just moved to this area from out of state. Chinese food is scarce around here ! He bought shrimp lo mein which came with a fried rice, a cream cheese wonton and a veggie eggroll. Ehh. The wonton was seriously lacking filling. The eggroll was pretty mushy inside, maybe sat around too much. The shrimp lo mein had good flavor and shrimp was plump and not overcooked. But it was overall pretty over seasoned or salty. I couldnt keep eating.
The only pro would be that they deliver. Otherwise I’ll keep searching for a good Chinese joint to satisfy the need next time.

I crave Chinese food at least once a week and wanted to try something different from the usual place I always go to. Ordered for pick up, price is decent and food was nice. I ordered orange chicken combo which includes plain fried rice, a cream cheese puff and a veggie egg roll. The lady said I would be getting soup with my order also but I never got it. I didn’t really care about the soup honestly though. The portions are filling, this isn’t my favorite Chinese place but it would be my second choice. Definitely will be back

OK. So this place seems to have undergone some sort of management change. All of the old staff is gone and with it the service, cleanliness, and food. We used to come here regularly but after last night I doubt we’ll be going back. We were greeted quickly and sat at a booth. However, while we were walking to the booth you could clearly see food on the floor under the table. No attempt was made to clean the floor. We ordered Fried Rice which came cold. The Kung Pao Vegetable plate was OK. My wife ordered some chicken plate which she said was bland with no flavor. I don’t get it. Why do restaurant owners forget what they are in business for. All I want is good food and good service. This restaurant missed the mark on both counts.