Baymont Inn & Suites Mesa

My family and I stayed here this past weekend. The lady at the front counter, Annette, was very accommodating. The rooms were reasonable priced and overall clean. They had a decent spread for breakfast. I would recommend this particular location to families visiting Phoenix. It takes about 20 minutes to get from Mesa to Phoenix (about 40 from the University of Phoenix Stadium).

Clean hotel — pool area was nice. Business center was convenient for printing off boarding passes. Continental breakfast offered more than just fruit & cereal-​waffles, French toast sticks, hard boiled eggs.
Room was clean & beds/​bedding were very comfortable.
We had an issue everyday with our key cards. Needed to go to front desk for re– keying. It seemed that the key readers on the doors for entry to the pool or rooms were slightly worn. Needed to swipe MULTIPLE times in order to get key card to work

The Baymont Suites were great. Gene at the front desk was great and even baked some cookies to give to the guests. Room was very spacious and the pictures above describe the place accurately. I would give them 5 stars but I asked for a scale to weigh my luggage and they didn’t have one. Hopefully they will have once next time we stay there. Other than that everything was fantastic.

Stayed here for a night as I was in town with my gf for a concert.
The place was easy to find and looked like as the pictures depicted.
Check in was easy and the gentleman at the desk, (I think he was the manager? Raj G.) Was polite and courteous.
The room was wonderful. It’s the nicest room I have ever been in. The bed was deliriously soft and comfy while the room as a whole, was cozy and clean.
It’s a nice place to stay and if I’m in the area again, I will most definitely be staying here.
(Also the light rail Street car thingy is right across the street from this place so it’s easy to go aboard)

The room was very nice, full sitting area (with a pull out sofa). Really good bed. Normal fridge, microwave, continental breakfast. Hot tub and pool, separate towels. Clean and very reasonablely priced.

This place is more concerned with charging you than making sure you have a nice stay. I’ve had issues with them in the past in which I spoke to their management about not being able to make it for my reservation about 3.5 days before my check in but they claimed I didn’t call before it was too late… Even if that was the case why would you not want a returning customer? Incredible! Next time I’ll make sure to get their (manager/​staff I spoke to) names, oh wait there definitely will not be a next time and I’ll be screen shotting this place onto my Facebook Twitter and Instagram to warn people. Thank you but no thank you I hope this place has to shut down soon

Upon arrival the hotel did not look the same as it was depicted in the photos online. My check-​in experience was okay although the guy at the front desk felt like he needed to repeat the same bit of information several times as if we didn’t understand.
As we entered the room we were kind of expecting the worse, but to our surprise the room was decent. We pulled out the sofa bed to find no bedding. We asked the front desk to bring us the bedding for our child and was told to «come and get it.» That was completely inconvient as we had already changed into our night clothes.
Next the toilet has issues! First we could not get the toilet to flush. We called the front desk and the same guy who couldn’t bring use bedding for the sofa bed, showed up with a wrench to fix the toilet. Less than 5 minutes later the toilet was «fixed». We use the toilet again and now it’s running. Smh, the damn thing ran all night long.
The TV remotes were dead but whatever I have an app on my phone to control the TV. This hotel has a lot of potential but there are things that need to be addressed. For example, our key cards stopped working after a long day. We go up to the front desk and instead of an apology, we a lecture on how to use the key cards and where to and not to take them!
The neighborhood is questionable at best! I wasn’t too concerned about it because I’m a big guy who owns a security company and is permitted to carry a concealed weapon. I figured I’d mention the neighborhood for women who may be traveling alone and arrive during night time hours.
I would stay here again if all said issues are addressed and properly corrected. If it wasn’t for the issues, I’d rate the hotel at 4 stars.
We extended our stay for another day and front desk manager wanted to send housekeeping to the room to vacuum and make up the beds. We left for the day, removing the «do not disturb» sign. We come back after being gone until 7:45 to find the room had not been cleaned as promised by front desk management.
Use caution when doing business here.

I found this hotel using one of the discount apps. It had stated it had a great rating by people who had stayed there. It was very accurate about the cleanliness, friendliness and quality of everything that was promised. I would recommend this hotel to both family and friends

Booked this place through
for a weekend. This was a great place to stay for a wedding we had to attend at the mesa country club. We landed the day of and need a place to get ready and they were quite accommodating with early checkin. The place is easy to find and right next to dairy queen if you have those late night ice cream cravings. Good amount of parking available with an attendant working all day and night.
Have to walk through the lobby to get to rooms. Rooms not accessed from the outside. Two floors only. Outdoor pool. Continental breakfast offered if you need a simple breakfast-​including bananas, boiled egg, orange juice, yogurt and toast. Friendly staff. Clean room with functional bathroom. Tv and wifi available. Pretty safe area.

This hotel was as expected as previewed on
website. My only complaints are that they made photo copies of my DL and Credit Card to keep on file, per the person at the front desk, in case there are any incidentals. And when it came time to check out, the manager couldn’t provide we with a copy of my bill showing a $ 0.00 balance. Never have i stayed at a hotel that couldn’t provide me with a copy of my bill showing i had a $ 0.00. Indications by the persons that checked me in and out, were this place was more concerned about incidentals than providing a warming stay.

Very pleasant and comfortable stay. Ask for Gene. After a 10 hour drive, it was awesome to be greeted by Gene who made us laugh while checking us in and informing us about their hotel policy — they have a no pet and no smoking policy unless you have a pet who smokes. Our room was great and spacious. Nice pool and jacuzzi area. Secure parking lot with security cameras on premises. Okay free continental breakfast.

What a great little hotel! Clean, comfortable, free Wi-​Fi, hot breakfast, perfect for an overnight stay!

Arrived to check in for a reserved room at 9:00 pm in September. AC was not on in the room so the room temperature was 89 degrees. Called front desk to get bedding for the sleeper sofa for our kids and were told that we would have to come down to the front desk to get the bedding. Really inconvenient when you check in to a room expecting it ready so you can put children to bed.

My parents stayed a whole week at The Baymont in one of the handicap accessible rooms. The only reason I won’t give 5 stars is that the shower had no bench. We had to purchase a shower chair from a store nearby. The accommodations were very nice, and the price was reasonable. Housekeepers cleaned the room daily. Breakfast was usually a little crowded, but there was plenty of food. As far as the employees, all were friendly. The man I’m presuming was the manager was a bit on the stern side, but pleasant enough when addressed. Elizabeth, the front desk clerk was exceptional! She had a smile for everyone. She chatted with guests when she wasn’t busy, and she made my parents feel that they made a new friend. Because of her, they say they will definitely make this their first choice in the future when they need to stay in the area. Thank you, Baymont staff, especially Elizabeth!

Fan of Baymont Inns. Stayed here not too long ago. Good Room. Big tv with a good selection of channels. Comfy bed and pillows. Nice bathroom. Everything was clean and stocked. Mini fridge and microwave. Very nice place. However. I was not a fan about how early breakfast ended. It ended at 09:00. During the week I could understand. But the weekend? Come on now. So, minus one star for that. Other than that, it is a good place to stay.

Not my best hotel stay, but not my worst either. Front desk woman could use more customer service training, she wasn’t exactly rude but her language and demeanor could definitely use some polishing. Wifi is a joke, slow and spotty at best, most everything I tried to do online timed out. The first room we were put in was too hot (AC unit wasn’t responding) but the front desk woman insisted they’d just been serviced and it was fine. After sweating it out for an hour waiting for AC to rev up with no results I had to switch rooms. Annoying. Hot tub was broken but you won’t know that until you go to the pool area and see their hand written sign, no mention of this amenity being out of order on their website. Nice park nearby. Breakfast was pretty decent. Seems like some unsavory sorts linger about the area making it seem less safe than I was hoping.

Very nice place! Super clean, super comfy beds, very nice shower, clean sheets. I don’t really have anything bad to say about my stay. I would definitely recommend this place.

My wife and I stayed here for one night while I had to attend business at the Mesa courthouse just a block away.
We paid roughly $ 50 for the night and I would say the room and hotel quality for that price is outstanding. That being said, it is not perfect. There were stains in the bedding and carpet. Our room coffee maker did not percolate. It was even unplugged, as if someone knew it didn’t work but it was never attended to by management.
Check-​in/​check-​out was a breeze and parking was plentiful. The street in front of the hotel (Main St.) is undergoing heavy construction so there are no left-​turns out of the hotel for instance.

I has such high hopes but was sadly disappointed. Even though the price was reasonable I wouldn’t recommend this place. It’s in a scary neighborhood. I didn’t feel safe. There were cobwebs in my room above the tv. Hair on the toilet and the hair dryer. Cleaning staff obviously didn’t check the tissues because I took one and the box was empty. I called front desk and was told come get a box. Didn’t offer to bring me one. That totally pisses me off. Stains on the bedspread. Phone wasn’t plugged in. When I went to plug it in I found a bunch of chips/​crumbs beside the nightstand. I cringed when I saw the crap behind the nightstand. It’s never been vacuumed. Hot tub was only warm.
I think you get the picture.

This is a very nice place to stay for the price. We had a very clean room, comfortable, quiet with all the amenities. There was lots of good parking and their continental breakfast was fine. I enjoyed the heated jacuzzi although the pool was a little small, I did get some descent laps in. The internet connection was descent. I definitely would stay here again. Wish they had a small gym, but again for the price I understand.