All Pets Great & Small Cremation Service

I have, sadly, brought 3 kittens in to All Pets in a week. It’s not about the money, but it helped that they offered a special «pocket pet» price, which another crematorium refused to do since they were technically cats– it would have been twice the price there, and after the money spent trying to save them, I was pretty strapped.
The person who helped me the first time was my favorite, a really nice guy with a mustache who humored my rambling and crying, because I was almost hysterical. The owner helped me with the last two kittens today while I was much calmer, and he was also very courteous. I wish there was a nicer place to sit with the animals for a few minutes beforehand, but most people probably do that at home. The «lobby» is just gray floors and white walls, empty. The office is ok, it has the only chairs you can sit in, but I was told I wasn’t allowed to sit in there and taken into the loud warehouse where I believe they have all the freezers and cremation equipment (hidden behind a screen) to spend a last moment with my kittens.
Long story short, I would go back again, and I’m sure I will be back, but I will make sure I’m 100% ready to say goodbye first.
UPDATE: I am incredibly disappointed. Left a message after business hours the night of ¹⁰⁄₁₆ after dropping off my kittens that morning, asking if I could get the remains back to take them to my vet to make a pawprint, with plans to bring them back to be cremated (I had regrets that I hadn’t done that with the first kitten). I expected a call back Saturday, but it’s now 8 pm on Monday night, it’s been 3 days, and nobody bothered to call me back– if they are on call on the weekends they should have been checking the messages, and they had all day today to call me as well. I’m sure it is far too late now, and I even mentioned in my message that if it was already too late I would understand, but they still should have called me back as per my request. I have left yet another message for the owner and will update my review as soon as I hear back. Had to take off several stars.

Sadly, my boxer of 10 years just passed away. A friend of mine recommended All Pets Cremation. They were great and very helpful with the whole experience. Thank you All Pets!

Nobody wants to be here. If you have to be here it’s because one that you loved has recently passed.
I have dealt with them four times now within a year to have one of my beloved Danes cremated. Today was Matrix, he would have been nine (9) years on March 5^th but alas his health quickly failed and he chose to depart in the wee morning hours.
I picked him up from where he lived and we transported him here and I said a final goodbye to the sweet boy.
On this occasion I had no wait outside and was able to complete the paperwork in a short period of time. How long this takes you may depend on how emotional you’re feeling. The gentleman working is pleasant and willing to answer any of the questions you might have.
Of course I had to inquire about rigor mortis and the time it takes to set in, how long it lasts, etc.
The fee for cremation varies and I didn’t inquire about that on this visit. I can tell you there are at least two options. The first is cremation and the cremains returned, this is called an *individual cremation. The other is basically a mass cremation and the cremains are not returned.
*Individual cremation does not mean you pet is cremated alone. You animal will be playing ed in an area in which there is a specific amount of space between him/​her and the other animals being cremated on that day.
Also you should know they might not know an actual date your companion will be cremated.
The office is cool, gray, and sparsely decorated.
Does décor help the mood? Well maybe.
I do think they could afford to add a more peaceful color to the foyer (?) and a place for more than one person to sit, in case you have to wait, could help to alleviate the heartache you are already dealing with.
They have an assortment of urns to choose from in the main office. In case you weren’t aware, your pet is returned to you in something that resembles a black, plastic box. Purchasing an urn is not necessary but if that’s the direction you want to go I would also recommend you check out Ryans Pet Supply in Phoenix or simply shop online.
BTW, were you aware that the urns used for humans are basically identical to the ones used for pets? I mean the companies that make urns for people also make same for pets.
*sigh*
I’m rambling.
The gentleman helped me unload our boy and although I didn’t observe this I know he’ll be placed in one of those freezers until cremation.
If you deliver your pet with blanket (s) you should know that blanket will simply be disposed of.
I take blankets to keep any bodily fluids/​blood from leaking onto vehicle interior.
So I also take home those blankets because they can be laundered and don’t need to be filing up our landfills.
So that’s darn near everything.
If you’re checking out this place you’re already an emotional mess.
I am sorry for your loss too.

I have used All Pets cremation services two times and I highly recommend them. I was able to have my pets individually cremated. I was even allowed to stay and help remove the remains from the furnace and take them home with me that day. For me it was comforting know where my pets’ remains were at all times. Thanks All Pets.

Thanks firstly to Carolyn M. Without this review I would not have found this place.
Nobody wants to experience the passing of a loved one. I just wanted to thank All Pets for helping with this difficult time.
The owner was very comforting and helpful throughout the entire process. In our case we had to put our 15 ½ year old Lab down. All Pets suggested Caring Hearts Animal Clinic and thats where we took her (I will write a separate review for them but they were great).
We were able to shop for an Urn online via the All Pets website. I was grateful for this because it allowed us to grieve in private while still choosing something very custom for Kelly (our dog).
All Pets followed up with us during the entire process. They called us before we took Kelly in and called us again to let us know they had picked her up. The cremation process took about a week and I was very satisfied with the quality of the urn. A few weeks later we received a sympathy card in the mail.
The prices were reasonable and the quality of service was beyond my expectations. Thank you All Pets.

Thank you for your all your services and comforting me during my loss. I received your card in the mail– thank you for caring to do so. I will tell everyone about your service.
C. Melby