All Around Transmissions

I was in an accident that totaled my car and I called Bob and asked him to fax over my reciept for the rebuild of my transmission to my insurance adjuster because I was in tears and very upset. He said he would… well I’m glad I called my adjuster to see if he actually faxed it because HE DIDN’T DO A THING I asked him to do and he even promised!

ALERT!!! ALERT!!!ALERT…Took my car to this place in good faith that they would fix it. In the end they gave me the run around could NOT fix my car and would NOT refund my money. STAY AWAY!!!

DO NOT TAKE YOUR VEHICLE HERE!!! This shop is dishonest and will violate your Consumer Rights. They will take apart and make repairs on your vehicle without authorization. They will not inform you of what was done to your car. They do not give you the right to chose what repairs are to be made. They are negligent. They do not have the proper tools, their mechanics are not certified.
The shop manager, Ross, does not have any idea what happens in the shop and has told us so. The owner, Bob, will string you along with different stories of what is wrong with your car.
They had our tranny in buckets and a mechanic said «I hope it’s not confused with any other parts.» There were other transmissions taken apart in various buckets also.
There is NO communication. We had to make multiple calls to get any information about our car, they do not call back when they say they will. They told us twice the car was done and to get it, but it was not fixed. We have had to take our car back 4 times and it still isn’t fixed.
We finally went to the shop and took our vehicle from them. It is still not fixed.
If you have had similar issues with this shop, please message me.