John’s Auto Care Center

This happen long before Unilocal.But beware, this shop sucks. Qoited over 2k for a fuel pump me a ND a mechanically inclined friend did for less than $ 500.

I took my Ford F350 in for a 2^nd opinion today, based on a required repair needing to be done (leaking oil pan) stated by a local Meridian dealer. The estimate provided was well over $ 2k to repair and I was basically told «if I don’t get it repaired quickly, it will end up costing me $ 10k+». So, I decided to call John’s Auto Care for a 2^nd opinion and quote to repair (if needed). Clint answered the phone, very personal, and professional. He was quick to accommodate my request to for a 2^nd opinion and on my time.
When I arrived at John’s and had a brief discussion with Clint, which was an easy conversation, and made me feel at home. He quickly took my truck into the shop, lifted it up, and asked me to come with him to see what was concerning me.
After a quick review, he explained it very clearly, easy to understand (I’m not mechanical, at all, and leave this kind of stuff to the professionals to take), and provided a recommendation, as if it was his own truck. Basically, nothing to be alarmed about and if it was him, nothing to repair.
However, doesn’t stop there, he tightened a few things up and even cleaned the affected area. Gave me some guidance, on what to look for or even bring it back in (if I don’t want to do it myself) and look he’ll at it again. Basically — keep an eye on it…
To close it out — he provided me an estimate, if a repair was to be made on it (which was far less than what I received from the dealer in town). To be transparent — I requested the estimate.
Not only exceptional customer service and support. He would not accept any monies for the service provided. Which these days, I don’t find that anywhere else I go. Seems like everyone’s to make a quick buck.
If I need any repairs done on my truck, I will be back to John’s Auto Care and will be looking up Clint to help me out.
I highly recommend this shop!!!

What incredible service! Cost of repair was actually lower than the quote, every person of interaction was very friendly and personable, and they even changed car seats for my wife and baby between her car and the rental, which was free btw. This is a highly suggested place to do business with based on every aspect of the experience provided. Thanks again!

This was an awful experience. I was passing through town on a cross country trip and I knew my front bearings and drive axles were on their way out, so I decided to get them fixed before the last leg of my trip. Went into John’s and spoke with an employee who hoisted up my car and proceeded to point out to me every thing that was wrong with my 2002 subaru outback. I was polite and understood there are common issues with aging cars, but nothing I thought needed my dire attention to make it home. So I asked him for a quote for only the things I asked to be repaired and he quoted me double the price compared to my original quote from another mechanic two days ago.
To top it off, he told my that my car needed thousands and thousands of dollars of repairs and — better yet — he knew a guy over at Kendall Ford that could get me into a new car and I can trade in my train-​wreck. This place is a disgrace to mechanic’s reputation all over the nation. There are honest hard working mechanics out there they just have to be found and this place does not employ them.
Needless to say I left that place clenching my wallet as quickly as possible. I ended up at a locally owned shop and will shamelessly plug them here — go to Northwest Auto Repair in Boise. He is sensitive to the fact that people are taken advantage of in this industry. Just stay away from John’s.

I’ve known John Biss for a long time and he is one of the most honest guys I’ve ever dealt with. If you actually read all of his online reviews (49 Google Reviews with a 4.2 rating) and almost 1 thousand third party reviews from his actual customers which you can find online you will see what I’m talking about. I’m not sure what the negative reviewer was referring to but it looks as if she had a horrible time in Meridian because both of her reviews while there were bashing local businesses. Anyways you can’t go wrong with John’s Auto Care. Just read all of his online reviews and you’ll get the whole story.

BEWARE! charged $ 100.00 to diagnose the vehicle, Told my family member she needed over $ 1000.00 and some for serious mechanical problems, I said get a second opinion and thank god she did not have any money or a credit card she would have been screwed royally! A family member with basic mechanica lskills was able to to replace 2 bad spark plugs and a cracked anti freeze container for $ 50.00 and now it is fine! Really John? How do you stay in business??? Just beware and let people know he is a scammer and preys on poor people who donot know any better. You suck John!

Setting:
I have mechanical background, just not shop or time to fix the problem. I know when I am being taken for a ride, or at least my pocket book. I am from out of town, I thought I had burnt up my Cat. Converter, but was not sure that was the root cause or the fuel pump.
I dropped off my vehicle, I was told about a $ 95 diagnosis fee and I left. I was called a few hours later and was told that the converter needed to be replaced with both O2 sensors, as well as a complete tuneup due to the fact the computer kicked out some misfire codes. First of all, due to the plugged converter, this increases back pressure on the engine and will cause a slight misfire. They never told me that the symptoms would possibly go away after the root of the problem (the converter) was replaced. The parts would take 3 days to get in, and a day to complete the repair.
Diagnosis results: Clint (John’s Service Manager) wanted to replace the converter, 2 O2 sensors, 6 coils with wires and plugs, and diagnose the transmission due to some codes as well, all for the sum of around $ 2800. WOW!!! I asked how much it would cost to replace the converter only, and Clint had to call me back with a price of $ 1600. Still… WOW!!! Way to much to pay for an exhaust issue.
I came and picked up the vehicle, paid the $ 95. I took the vehicle to Meineke Auto Center, and had the converter and O2 sensors replaced that afternoon for $ 532, and I had my vehicle back that same day.
Results:
Vehicle runs great. With a replaced converter I have engine power I have not felt for some time. Been driving the vehicle for 2 days and 200 miles and no codes have come up. Engine has not misfired and transmission shifts fine. I spent a total of $ 627, and am on the road again.
John’s will not get any of my business. I am posting this because I feel that I they were taking advantage of me because I was:
1. Out of Town
2. Needed the vehicle in 2 days
Who knows how much extra it would have cost if I was a female traveling alone.
GET A SECOND OPINION BEFORE USING JOHN’S CAR CARE FOR REPAIRS. NORMAL DIAGNOSIS FEES SHOULD BE NO MORE THAN $ 100. THEN SHOP AROUND.
Happy Traveling