Planned Parenthood

If only there were a negative rating scale, because this business deserves it. One of the nurses is beyond the definition of rude; obviously this Planned Parenthood is in desperate need of health care «provisionals» to cover appointments during their business hours. And she knows that the office needs her, so she works at an extremely slow pace and has zero tolerance for answering questions about ones health issues. Other staff members will look someone straight in the face and lie about office policies just to get people out of the door. I was guaranteed that my specific health concern would be looked at immediately if I came in under a ‘walk in’ basis (not matter the day, not matter the time because that type of infection could spread and develop into something so much worse). Once I came back, of course, they sent me away… and asked me to come back a week later! Some staff member had their kids running around inside of the office, behind the glass… where people are suppose to be «working.» It looked like a chaotic daycare behind the glass. Find somewhere else to go, if at all possible! This is the most unorganized, and unprofessional place of business that I have visited in years! And it makes me so sad to think that this is an only option for so many women within our community. I wonder how many other women have waited five hours within this facility, only to have left the health center without help, without answers, without treatment, and without having been treated with dignity or respect. It’s not worth the hit to your emotional and psychological well-​being. Do not visit Planned Parenthood in Merced.

As this is my multiple visit here I decided it was time to address my opinion. The wait here is ridiculous. Every time I have had an appt the wait has been an hour or more. This time, I’ve already been waiting almost 2 hours and 30 minutes. The staff is very uneducated, lack respect and unorganized. Paperwork is always missed place, Doctors don’t review your chart before they see you and nurses (medical assistants) don’t know any answers to your questions. Over all rude office staff and way to long of a wait just to be back for 10 minutes and out the door.

My first time at a Planned Parenthood and I had a very great experience. They were a little late to call me back (I had an appointment) but as soon as I asked the receptionist about the wait time he made sure I was next. Regardless of that, everyone was really nice and pleasant. They helped me decide which birth control method was right for me, and after I decided, it took no more than 15 – 20 for them to give me the birth control and my little brown bag and send me on my way. Quick and easy and I will definitely be going back.

I had a long wait, but I happened to have an appointment when their computers were down so I don’t expect that’s a regular occurrence. After my very long wait (like 2 ½ hours!!!) I was checked in. The nurse, Margie, who helped me was wonderful. I have a condition that makes me very sensitive to hormones and after seeing many drs was tired of hearing that all of the symptoms are in my head. Margie listened to everything I had to say, and agreed! She pulled out this handbook and showed me where my condition is listed and the birth control I should be on, and was very surprised that any dr before would have given me the birth control I was using (the mirena) because it is known to cause the symptoms I was experiencing. She removed the mirena and gave me an RX for a type of birth control which would balance my hormones. That was only 2 days ago, and it may sound crazy, but I can feel the difference! All of my bad symptoms are gone and I’m starting to feel like my old self again. I’m surprised, but very pleased, that Planned Parenthood of all places was were I received the best service. Margie made all the difference by listening and caring, I can tell she loves helping people and doesn’t just do it for a paycheck. I’d give this particular Planned Parenthood 5 stars if I didn’t have the extremely long wait time.