Kawasaki of Merced Merced Powersports

I recently had some issues with my ’99 Honda Shadow 750, namely a suspected broken regulator/​rectifier. I took my bike in to Merced Powersports on a Saturday, after making an appointment to have it replaced… unfortunately, the part was still on the delivery truck which had broken down that morning (no fault of Merced Powersports, what can ya do? These things happen…)
However, the owner of MP was really frustrated on my behalf, especially since he’d promised me that they’d be able to repair it that day, knowing that I use my bike as a commuter vehicle and needed it for the following Monday. He called every repair shop within a 100 mile radius to see if he could get the part, but to no avail… so he threw in a new battery and assured me that if I was still having the battery overheat, I should come back in and get the R/​R replaced. Long story short, the battery boiled twice during the next week, but he called me that Wednesday to check in with me (never had a repair shop do that before!) and told me to stop in over the weekend and they’d work on it right away.
I brought the bike in this past Saturday and the repair department got on it immediately… but it gets even better – they installed the new R/​R with a $ 10 price discount, installed a break light switch for cost only, and upgraded my battery to a newer and pricier model for no extra charge or installation fee! They were done with repairs in less than 90 minutes, and the very best part of my experience was that I DIDN’T get the «hey-little-lady-is-this-your-husband’s-bike» attitude that I often get at other repairs shops.
The staff is very friendly, very knowledgeable and very willing to go out of their way to make sure the customer is satisfied and happy (I saw this occur with other customers as well as I was waiting for my bike)…Merced Powersports is my new happy place when it comes to fixing and maintaining my beloved Shadow, and when it’s time to finally upgrade, I’ll be checking them out first for a new bike! I just can’t recommend them highly enough – for best price, service, and attitude, go see Merced Powersports!