Bed Bath & Beyond

Gotta dig BB & B! Every time that I come here I can not help myself from find something to buy. They have pretty much anything you can imagine here that has to do with your home. It’s amazing how many different gadgets and gizmos that you can use in your home that most people are unaware of. One of my favorite things about BBB is that they have an amazing return policy. Anytime I have a problem, with something I purchased, they are more than happy to exchange it for that same item or give you store credit
The last thing about triple B is that their employees are super nice. They will just about do just about anything to make your shopping experience that much better. They are well informed and if they do not have an answer, they will find one right away for you.
Be sure to utilize their coupon. They can be found in newspapers, mail, magazines …

Gotta update to 5 stars. I came in hoping to get some money back off a coupon I recently received in the mail for a large purchase my GF and I paid about a month and a half ago. We didn’t have the receipt, but long story short, they took care of us, put some money back on the CC and I couldn’t be happier! Great customer service BB&B!

This is your run-​of-​the-​mill Bed Bath and Beyond. Nothing special and nothing bad. Looks and feels like all other ones.
The service here is amazing with people always helping you find stuff and working with you.
The prices are high but they are always running 20% off or $ 5 off coupons weekly in the clipper or other free newspaper and publications that get delivered.
They have a huge selection of kitchen gadgets that is always a plus

High prices!
For those who do not know, BB&B is a store that sells bed stuff (like sheets, room décor, etc), bath stuff (storage, improvements, shower curtains), kitchen things (like plates, pots and pans), other home décor (frames, curtains, nick-​nackery), and some dorm stuff. Overall this location is particularly pricey and not particularly well stocked. We only came in contact with one staff member, who was very nice.

Standard BBB. Nothing remarkable to note.

I’ve been to this store a few times with pretty decent experiences in the past. They always have what I need from kitchenware to candles to., you get the idea. My previous trips there have been uneventful and full of spending galore.
This past weekend, my usually great experience there didn’t happen. Instead, I was appalled by the service or lack of service on a quiet Saturday afternoon. As a former employee of BBB, I knew that the floor should be brimming with employees to assist customers. During my meandering walk around the store throughout the departments, I didn’t see one employee in kitchenware, bedding, or bath. There were no employees in sight for nearly a half hour in each and every department. I just couldn’t believe this since there were other customers like me looking aimlessly for help and not getting it.
My main reason for visiting BBB were replacement Sonicare toothbrush heads. To get my hands on said toothbrush heads, the locked case had to be opened by an employee. Well, there were no employees on the floor. At first, I stood and waited to see if one would magically appear and do the amazing service I know and love about BBB. Instead, nothing! Another customer was looking at the same case without his needs being met. I had to go up to the service counter and tell the cashier that there were no employees on the floor whatsoever. After noting the lack of help on the floor, an employee finally came and opened up the case for me after waiting for 10 minutes to see if maybe there would be an employee on the floor to help me. I checked out with the same cashier who I complained to. She attempted to butter me up, but frankly, I wasn’t amused at this point. I also noticed that magically the employees reappeared on the floor after complaining about needing help. It shouldn’t have taken me needing help and not finding it to get the staff on the floor. Bad form BBB! You know better than that even your training manuals say that.
All in all, my normally routine Saturday morning to BBB was a total service meltdown. I’m hoping this was an off day for the store, but it doesn’t bode well for me wanting to return again for my household needs.

Big clearance going on, lots of stuff to look at if you need anything for your house like drapes, sheets, pillowcases, tablecloths, candles, dishes, glasses, silverware etc.