Zoup!

Please don’t waste your money here. My husband and I each ordered soup and salad, all of which were nearly inedible! The chicken Greek wrap had a strange taste and the soups were so salty that we could only eat a few bites. We spent nearly $ 30 and ended up throwing nearly all of it in the trash.

We finished a race at the Farmpark yesterday and Zoup was generously giving away beef and barley and also 7 bean soup. They were both tasty and Great harvest bread donated rolls to dip. Great event and now we’re anxious to try out the restaurant. My wife likes broccoli cheddar in a bread bowl, so stay tuned…

This is a great restaurant for a bowl of soup. The interior is modern and clean, with plenty of seating. They have approximately 100 kinds of soup which are rotated weekly. You can sample any soups that you like, which is a great way to decide your favorite before you make a purchase. This week’s choices included Lobster Bisque (very tasty with chunks of meat), a creamy chicken wild rice medley (loaded with meat and veggies and rice), chicken dumpling (small dumplings but a pleasing flavor), and macaroni and cheese soup (very rich and cheesy-​packed with noodles). There are 4 different sizes of soup sure to fit the appetites of everyone from young children to starving teens to weight conscious adults. Each soup comes with your choice of sour dough, wheat, or a French bread roll. The rolls are fresh and have a nice crusty outside. Other soups that sounded interesting today included a sirloin chili soup and seafood chowder. They also offer a selection of sandwiches and salads. Both times I have been here the staff have been friendly and polite. This is definitely a spot I’ll be returning to soon.

This place has gone down hill! Used to be my favorite place but horrible service, horrible tasting food and over priced. I don’t know what happened to this place but I will not be coming back to zoup every again!

I actually am a fan of Zoup. I think that at this location the soup is really good. The Salads. not quite as good. But the soup is great. They have lots of different options and the bread bowls were awesome too. I love that they let you sample the soup!

This place is awesome, clean location and as soon as you enter the workers are friendly as willing to give you samples of soups. The soup is warm and flavorful, definitely going to be a game changer during the colder months. I also had a sandwich, while sandwiches are better down the plaza at Panera they aren’t something you’ll dislike.

We found this by accident. It is a faster version of panera but with concentration on soup rather than bakery. I thought my soup was great. The sandwich was OK. I would go again if I saw another Zoup.

I like their soup! It is so nice to be able to try the tastes too. Service is fine, as stuff is very friendly. Only they may not be very good at busy time. The regular service gets clumsy with luck of communication between workers. But they always tries to make it up right if something goes wrong especially for customers. Someone compared with Panera but two are totally different stores. One is more driven to bakery and the other is more for soup. I like both of them in different occasions.

I know the restaurant concept and usually enjoy the soup variety. When I walked into this one at dinner time, one table was occupied-​red flag! The cheerful young lady asked if I wanted to taste the soups, so I looked at them to see which ones were available. What I saw was crusty, unstirred sludge-​nothing looked hot or even safely edible. I walked out, and until they come up to standards, you should, too!

Great place to get soup/​salads. They have rotating soups every day and are very good. I also love that they let you sample before you buy.

This place is like a poor imitation of Panera. The concept is fine, but the execution just doesn’t do it. I had a soup and sandwich, my wife had soup and salad, and none of it was particularly good — mediocre at best. Even the bread was barely eatable. I won’t be back.
If you are smart, «No Zoup for You!»

This was a really great restaurant. I had the lobster bisque and it was delicious. I got it with a turkey sandwich and the meal also came with a roll of bread. It was a good amount of food for the price and everything was delicious! I love that you can try all the soups before you buy.

A $ 7.75 bowl of soup? I can get meals at a number of places in Mentor for under 10 bucks that would include soup as good as theirs. On top of that, the bowls have very high bottoms on them so as to make you think you’re getting a lot more soup than you think. Go to Wendy’s and get the chili… you’ll get a good meal and have a lot of cash left in your wallet. I had the lobster bisque and it was good, but I can get better at nice local seafood restaurants for a lot less money, but then again, I don’t spend $ 4 for a cup of coffee at Starbucks either.

My wife and I tried out Zoup today for lunch which we were excited about trying since it just opened. It was a toss up on either trying this place out or going to the good old tried and true Panera’s, also in Points East Plaza. We both tried the soup and sandwich combo for $ 8 a head. Add another $ 2 for a drink and tax, your up to $ 12 per person for «fast casual». You can eat at any sit down restaurant for lunch for that type of money which is why I think Zoup is way out of its value proposition. I had the chic and dumpling soup which was basically Campbell’s out of a can, good but nothing special. The sourdough bread which comes with it tasted like someone having fun with a box of bisquick, dense and tasteless. I also had the southwestern Turkey sandwich which consisted of three pieces of razor thin turkey, pepper jack cheese, and a tomato on a roll. My wife had a salad and chic fajita soup which was broth, tortilla strips, and so much cheese it was pretty much un-​eatable.
If this place charged $ 5 or $ 6 for a combo with a drink included, it probably would not be bad for the money but for this much, I will go to Panera all day long or go to a normal sit down restaurant.
R.I.P Zoup. With your rich prices, I think your days are numbered. Meanwhile, I don’t think the folks over at Panera are too worried about you taking much of any market share.

I dont understand why people gave this place such a low rating. I mean what do people expect from a soup and salad place? Its fast food soup & salad style. I mean I understand that everyone has their own opinion, but it wasnt that bad tbh.
This place is a great place to go for lunch. Its quick, easy, and very tasty. The staff was very friendly and gave great detailed recommendations. I got the chicken pot pie soup with sour dough bread. I loved how it has the pie crust on top. Totally recommended.
All in all hit it up! Its good, fast, and convenient. Did I mention you can sample all the soups you want until you find one to your liking? + in my book!

Not at all impressed with portions for the overcharged price at Zoup. I recommend the «mom and pop» owned Wrap Shack on 306 (across from Kirtland High School) has more fresh overstuffed wraps and big salads for reasonable prices along with soups of the day. While $ 4.99 for the soups, you can tell it is home made and a huge portion to fill you up… downfall is you need to call to see what the soups of the day are.

went to zoup the other day had the lobster bisque and potato soup both were good but have had better. A little pricey bisque was 4.50 for 6 oz. sample also they come with bread tried the sourdough chibatta was supposed to be fresh but tasted old and TASTELESS .Also the takeout menu has no prices I was told the prices change daily, so ordering to go for a group is pointless if you have to call for prices. So I am still looking for a good place for GREAT soup since I found a place with average soup.

I tried Zoup in Mentor today. Don’t be fooled by the name, there is absolutely nothing special about their soups or their sandwiches. Overall it felt like a fast food joint minus the drive-​thru (which is probably a good thing, let’s not eat soup in our cars, people).
I feel like I’ve had just as good (not to mention cheaper… much cheaper) lunches by microwaving a can of Campbell’s (or Progresso if you’re feeling fancy). The soup was mediocre and not worth the wallet-​gouging price they were asking. They certainly don’t claim it anywhere but it’s obvious that nothing about their soups is «fresh». I would wager that it boils down to (get it? «boils down»?) shipped-​in cans of whatever that might have been prepared 24 hours ago (if we’re lucky) soup that gets reheated in the restaurant.
The ‘sandwich’ was even worse. How a place can so exquisitely ruin a grilled cheese sandwich is beyond me. It tasted (and looked) like it had been microwaved or cooked under heat lamps.
All I wanted was a grilled cheese and tomato soup. Zoup did not deliver a tasty meal and it certainly was not worth eight bucks.
I would not go here again.

Checked out the new Zoup! in Mentor for dinner. Overall not a bad place to stop for something fairly quick… along the same lines as Panera but with less options (more soup choices, less sandwich choices) They do encourage you to sample the soups for free — as many as you’d like. I sampled the Hearty Potato & Chicken with Dill — actually was a really good soup. I decided to go with the Lobster Bisque which is supposed to be the specialty and is served every day (the other soups are different each day) The soup was ‘ok’… I’ve had better lobster bisque at seafood restaurants. But, for fast-​food soup — not too bad. The sandwich I chose was the Chicken Toscana. The chicken was pretty scarce, not many peppers, a little heavy on the onions and not much cheese. Overall the sandwich was just average. It took quite a while to get the sandwich put together… hopefully just part of the learning curve since the location hasn’t even been open a full week yet. I did feel it was over priced for the quality — close to 14.00 for a cup of soup and a sandwich. I’ll give it a month or so and try it again. It certainly won’t put Panera out of business. And, it’ll be a good spot to stop for an appetizer while waiting to get into Melt when it opens in the same plaza :)