AutoZone

Ruined my trip to big bear with bad advice re: chains for driving in snow. Go in knowing your tire size so they can give you what you need and you can be on your way.

Helped me figure out how to fix my moms AC! Set me up with all the parts I would need, let me return the ones I didn’t end up needing hassle free. Grayson the manager was great to work with. Have all the rental tools you could possibly need too.

Came in for an AC compressor. The store manager helped us out, his name was Eilie. He was great. Helpful, informative, and went above and beyond.
I am happy they opened up this location in my neighborhood. The downtown Redlands AutoZone is terrible, cranky manager, never have the parts on hand.

I have to say working with this stores and especially the manager Brian was the best customer service I’ve received in a long time. I live in Calimesa, which isn’t too far but on a 4×4 blazer it kinda sucks up gas but I would go back, how ever he also mentioned his wife works at the branch closer to me and would surely be just as nice. Any way. I went in for wipers before the rain this week and the pair I bought didn’t quite fit, the young woman at the desk came out to help me change them in the lot and when I tried them one side didn’t even touch… And it did with my old scrappy wipers, grant it there was some streaking but at least I could see on the driver side. So Mgr Brian took a look and recommend the same brand as my original ones but new style and were only a few dollars more, in fact I got money back on the original ones I bought! And he had them installed in no time flat, asked me to come test them, and yet again the same problem. Well it turns out it was the wiper arm itself that was the problem. So we went back inside to see if he could get it brought over from another store. (while I was waiting for him to work on that, I took a phone call and he overheard me talking about how I broke my tooth down to the root the day before and had to have it pulled in the next few days, and had happened the same day I went to visit my grandads grave who has just passed) when I got off the phone Brian was nice and said I overheard you on the phone… He gave me a discount and offered to install the wiper arm which is NOT protocol for Autozone, he went above and beyond. I had a few errands to run while the part was delivered and with in probably 3 hours or so I had new wipers completelely working. He worked extremely fast knows what he’s doing, I had questions about different things, he had answers. I’ve even recommend my dad to come from Loma Linda should he need AutoZone services.
Everyone greets you upon walking into the store and acknowledges you when waiting in line saying they will be right with you, but I can see why Brian is the Boss, perhaps my next trip will be a shorter one to visit with his wife Rhonda in Beaumont.

New store, well stocked with air fresheners and oil, on a serious note, very helpful, great in a pinch, thank you!