CVS

Unfortunately, this location does not seem to have the number of staff required for a busy location. I will repeatedly be contacted that my prescriptions are ready to pick up but when I get to the pharmacy I’m told that they haven’t actually been filled and it will be at least an hour before they are ready, or that the particular prescription is not in stock and it will be a couple days. On three occasions I was told that it would not be ready that evening but I could return the next day and it will be ready, unfortunately, when I returned it had not been filled.
The latest issue and the reason that I can no longer use this pharmacy is regarding a prescription that required a doctor refill. I used the telephone refill line to request a refill 2 weeks prior to running out of medicine. When I went in to pick up the medication, I was told that it wasn’t ready because it needed a refill from the doctor and they had faxed the request that day, not two weeks prior when I requested the refill. A week goes by and the prescription still had not been filled. I contacted my doctors office and they had not received any communication from the pharmacy. I was finally contacted later that week by CVS staff, saying that they received the communication from the doctor and the medication would be filled in the next day or two. Another 2 weeks go by and today (5 weeks after the initial refill request) I received a call that it was ready to pick up. I wait in line at the pharmacy and it turns out they had ordered the wrong medication and it wasn’t actually there.

Probably the slowest and most unorganized pharmacy. I have given this place 4 – 5 chances and every time something is messed up. One time I got a call at 10:30 in the morning that a prescription was ready, I arrived at 4:00pm and it wasn’t ready??? Taking my business somewhere else.