World Class Tree Care

Don seems to genuinely love the trees he is tasked to care for. We built a new house on a lot with several mature trees and worried about the impact that the stress of the construction would have on their health. Don fertilized the trees several times during and after the build and gave me invaluable advice about protecting them from careless subcontractors (who disregarded tree protection fences, washed equipment near the trees, etc). Today, our trees are doing much better than expected and I’m sure we have Don to thank for this! I enthusiastically recommend him.

We contacted Don because he was a recommended arborist from the Redwood City website directory. Turns out he used to work for the city! That made us feel confident that he would know how to best manage our tree care/​pruning/​removal.
We have a fairly large job needing to get done: removal of a cedar, addressing a sick oak, and removal of two large oaks as well as pruning of several trees on our property.
The estimate process went very smoothly. Don is very mellow and knowledgeable.
We decided to do the job in phases and Don has been very flexible and easy to work with. He is responsive and follows through. He is always on time and his crew is pleasant and considerate!
Also, his prices are fantastic. We had two other quotes for the job and they were at least double.
I would recommend Don to my friends, family and all of you Unilocalers!

DO NOT USE THIS BUSINESS! MICKEY MOUSE OUTFIT! DECEITFUL and RUDE!
I called this business at 4:30 PM on a very rainy Friday night and they arrived at 5PM. We had a large tree on our property about to crack in half and possibly go onto our neighbors driveway or garage. The Redwood City Arborist had been at our home at 4:15 giving me an emergency permit to cut the tree. The owner Mr. Cox Agreed to stabilize the tree and to cut it to where it was about crack in half. We agreed on $ 300 for the work. He wanted $ 900 to cut the entire tree down without stump removal. However, I chose only to have him cut to a certain place and we would deal with the remainder ourselves. His crew of 2 arrived and began cutting the tree and they were fighting amongst themselves the entire time. They only spoke spanish and they didn’t realize I did as well. I had 5 children listening to their loud disagreements. They began taking down the top of the tree and putting all the tree debris in my yard. After about 1 hour, Mr. Cox came to me and said we are done. I said no, I believe we agreed you would cut to a specific spot which I showed him (where the crack was) and you would also take all the tree debris. He became instantly rude and told me I was being a very unreasonable person and quickly told his crew «she isn’t going to pay us.» The crew quickly jumped in their trucks and disappeared. I never said anything about payment I simply said I was not happy with what they did. I asked Mr Cox if he could have them cut to where I thought we agreed to and he said they are gone now and that was not what was agreed on. He told me they came out after hours to do this job and that I obviously didn’t know how much tree work costs. I said but we agreed on a certain place to make the cut. He said they did not have the equipment for that. I said why didn’t you tell me that at the beginning. I than asked why they didn’t take all the tree debris mess. I assumed that if a tree company cuts a tree they also take the debris — NOT!!! An assumption I now know I should not have made. He kept walking away from me and was very visibly upset. I gave him the $ 300 check and said I would never use his business again and I would make sure no one else does either. He said «GOOD! He hoped to never see me again either!»
A really horrible business man and I am going to see to it that Redwood City gets this business removed from its list of recommended Tree Service providers!