Todd Hollidays Central Automotive

I do not want to give them even one star. My 1980 Mercedes 380SL has poor acceleration and was bogging out. These people said they could fix it. I had it towed because I didn’t want to drive it with the poor acceleration across town. They took me for an unnecessary tune up with new distributor cap and rotor, spark plugs, and wires. They also supposedly change the vacuum hoses. They charged me over $ 1400 and they didn’t fix the problem. When I complained they said let the car warm up for 2 to 3 minutes before driving it. What crap. You would think they would own up to not being able to fix the car and be decent on the cost. But no, they want to be paid for the alleged time they spent on the car. It seems to me if you are in the repair business you get paid for doing the repair not for racking up time trying to figure out what to do. At one point they straight out lied and said I needed a $ 3,000 part! I’ll not do business with them again.

Such a great place. 5 stars. So kind and informative. Thank you central automotive you saved the day.

Professional front desk service and they did fix the problem, but seemingly quite dishonest. I went in with a small noise in the front end and they called me back with over $ 2500 in things they wanted to do from their complementary complete inspection. I did a number of the things they wanted me to do but held off on some because my bogus alarm was beginning to go off. Specifically they said I needed 4 new tires (she said they were in awful shape), new brakes, has a leaking cylinder on the brakes and I declined all these at this time. A few months later I took it to another trustworthy place nearby and they told me that the brakes were fine (still had lots of life in them), the tires were fine, and there was no leak in the cylinder. I’m pretty sure they lied to me and inventing things that were wrong with the car. It makes me think that perhaps very little of the work I had them do ($ 1700) was actually necessary. Ouch.