Tgi Friday’s

The food is okay and the staff was nice, but the overall service was not good at all. Very slow even though they were very polite. There did not appear to be any sense of urgency with anyone in the restaurant. Also, the cleanliness left A LOT to be desired. Nice service does not necessarily equal good service. I doubt I will be back any time soon.

Amidst all the negative reviews we were reluctant to try this location. We were traveling through and hadn’t eaten at one in several years. The kids really wanted it so we decided to try it out.
We were pleasantly surprised. We arrived on a Friday night at around 745. We were able to be seated immediately, probably due to all the negative reviews. The place was still pretty crowded though. We were a family of 4 and everyone ordered something different. I even have a picky eater who always had to change something.
Our waitress was Breanna and she did a fabulous job. The hostess sat us at our table and she arrived immediately and took our drink order. She returned with our drinks and my picky child was not ready to order yet. She left but did not forget about us and came back a few minutes later. She took our order then refilled our drinks.
When our food did arrive, it arrived in a timely fashion, everything was cooked correctly and warm. Even my picky eaters food was prepared correctly. Breanna gave us a few minutes to begin eating them was promptly back over to check that everything tasted good. After about 5 more minutes the general manager arrived to talk to us and make sure everything was ok. Breanna was then back to clear the table and was prompt in bringing us the check when we asked for it.
Overall this was a very good experience and we enjoyed our dinner.

It’s just ok. The service is a hit or miss. $ 4 fireball and long Island ice teas so that makes up for it somewhat. The food is better than it was in the past. I do like the décor. No worse than any other chain gig.

Went in on a Friday evening at 6pm with the family, Party of 6. Got seated quickly. That was the best part. We had to run down a server after 10 minutes of waiting, several servers walked by us and other guest that came in afterwards had their orders taken before we had been greeted. We asked for an order of fries to come out immediately when our drink order was taken. We order drinks, then later ordered food. My salad was brought out to me and we again asked about the order of fries for our littlest one who was extremely hungry. When the food came out it was bland and unseasoned. It was a dispointing experience.

Well… We made the mistake of going on a Friday night and we paid for it. This is a place that you should only visit during the week and during their slow hours. Our food took forever to come out. Our orders were wrong. They put cheese on my daughter’s salad when she asked them not to and then the waiter said, «It’s just cheese.» No, you sarcastic tool, it’s not just cheese. My daughter, who is nine, has issues with dairy and she tries to stay away from it so her stomach won’t hurt. Then my sister ordered a to-​go order and they brought it on a plate. She asked for a to go box and it took fifteen minutes and her eventually having to ask a manager for one. They came and plopped it on the table. We were in disbelief at the horrible service. The food is good but they are not equipped to handle a rush crowd.

Ridiculous –the restaurant was smell like sew the restrooms was stink like they haven’t clean in day.
The waiter was rule her attitude was unprofessional the food take like craps. after all this restaurant. Everything was awful. No star if I cloud

After reading the reviews I was a little concerned but we decided to try it anyway because it was close to our hotel.
We were greeted by a friendly hostess and was told we could sit anywhere. It was early Saturday afternoon and they weren’t busy. Upon sitting down we were approached by our waiter. He was very friendly and took our drink order. Drinks were served quickly as were our appetizers and meal. Our food was typical Friday’s cuisine, exactly as it should be. The hot food was hot and our salads were cold. Overall we were very happy with our visit. Maybe they have new staff because we didn’t experience any of the negative service others did.

WORST FRIDAY’S IN AMERICA! NEVER COME HERE!
Your food will come an hour later, and they don’t bring the food at the same time. I ate my whole mean then 10 minutes later my mother’s meal came.
The employees are lazy and don’t work. Don’t acknowledge the customers.
All the tables were dirty.
This place was just bad. The list goes on and on. Don’t ever come here.
We complained to the manager and her response was «I believe it. We are trying to get our life together»
What the heck!
Never again.

I took my family here. We had to get our own silverware, refill our own drinks at the bar, and the extra plates we requested never came. Once our food finally came the ribs were wayyy overdone. I wouldn’t recommend eating here.

My husband and I are major Friday’s lovers so after living overseas for 3 years, we were very excited to find one in our new place of residence. Upon walking into the restaurant, I noted that despite the «wait», there were several tables throughout the restaurant that were open, ready to be used by incoming patrons. However, having many years of previous experience in the restaurant business, I also knew this might be due to the few larger parties seated.
Once we sat down, it took a longer length of time then was appropriate for our server to come over. He took our drink order and asked if we wanted anything else at the time. I ordered an appetizer and asked for a few more minutes on our entrees when he proceeded to again ask us if we wanted anything else. I repeated myself and he walked away. 10 minutes later, he came back for the rest of our order when we delivered our drinks.
15 minutes after our drinks were delivered, my husband stopped the server to ask about our appetizer to which he replied would be out soon. 10 minutes later, it finally arrived at our table. Despite the delay, they were very fresh and tasted good.
About 20 – 25 minutes after our app was delivered, our food was delivered. My children’s food had obviously been under the warmer for an extended amount of time considering the pasta was literally crispy and the burgers were dried out. The chicken on my salad was cooked well but was cold. One of the most aggravating moments was when we asked for cheese for my daughter’s pasta. Our server left and came back to bring something to a table next to ours twice before I reminded him about the cheese. He then brought my husband a lemonade refill that was not asked for and still no cheese. He finally brought back out the cheese almost 20 minutes after we asked for it.
When it came time for our check, the server was no where to be found. When he finally showed up, not only did he smell like an ashtray having obviously finished a cigarette break but he brought out check that indicated he put in my husband’s order incorrectly by putting in the more expensive entrée instead of the actual entrée he ordered. We did not know this due to our lack of visiting Fridays over the last three years. In my opinion, it was shady or lack of caring about knowing your job. Either way, when I asked if I could speak to a manager, the server said he would try to find them. At that point, considering the extended time everything else took and our two small children being done with the situation, we decided to leave.
I am truly disappointed in the incompetency of the server, the uncleaniness of the restaurant and the general lacking of giving a damn by any employee in there.

The bartender was not friendly and the drinks was horrible. The waiter we had was very friendly. If it wasn’t for the waiter I wouldn’t go back. I was really disappointed at this particular restaurant.

Also I meant to add that this establishment does not support our American rights that so many heros have fought and died for. There is a sign out front banning law abiding citizens from their rights of protection.

This used to be one of our favorite places to eat and able 2 – 3 years ago the service went downhill. You may have to wait to be seated even if the place is nearly empty (which it usually is now).
Once you are seated, good luck getting
drinks or your order taken. Everything seems to take forever and you will probably get your appetizer 5 minutes before your meal.
I cannot put my finger on when it started going downhill, but it will be awhile before we go again. Too bad!

I will say that it was busy there today but the food took a very long time to get and came out cold. By the time it came I had waited so long I was scared to ask them to warm it. At one point I wondered if they forgot about us. Won’t return. Waitress was nice just not around enough

I have been going to this TGI Fridays for about 8 –10 years now but Corp has ruined this shop. Used to have a great staff, heavy drinks and much better menu.
Not so much anymore.

Why do I keep giving them a chance??? This place is horrible and all of their servers have horrid attitudes! The same manager is still there and he still sucks! Don’t just trust me just dont!

Really loud… service was lackluster. They made my greyhound with pink grapefruit juice, which tasted kind of weird. I felt sick to my stomach the rest of the evening after trying the pretzels and cheese dip. Been there, probably won’t go back, even with a coupon.

My date and I went to this location Wednesday we sat at the bar for some drinks they were very good. We ordered our food And tried to settle in the bar counter top was dirty needed a good wipe down we put our napkins over the sticky areas. The bar was not full had to call the bartender several times for service even to take our money for the check. But the food and drinks were good.

When we walk in there is no hostess? We wait for about 5 minutes before my mom walks over to the bar to ask the bartender why no one has seated us. The restaurant is basically dead. There was no reason for us to be waiting. The bartender tells us there isn’t a hostess? A waitress is sitting down eating and says that there is and at that time the hostess comes out of the kitchen carrying a tray of food. She eventually sits us down. Our waitress was much better though. She brought our food out very quickly, like I said the restaurant was dead. My food was all good but my mom said her flatbread was very limp, normally it’s crispy. She only ate about one piece. We had a coupon for a free dessert so we ordered a brownie obsession. I’m SO glad it was free. It was awful. Normally you’d think a fudgey, soft brownie would be good but this brownie was basically still batter. And the chocolate sauce on it was like tar. Terrible. I’ve been to this location before and it wasn’t this bad. They need some help.

This place was extremely disappointing on the two occasions that I went there. On the most recent visit my wife and I waited at the hostess stand for 10 minutes without anyone acknowledging that we were there leading to us walking out. The first time we were there we also ended up walking out after being seated and nobody coming to our table for a good 15 minutes.
It’s a real shame because this place is giving the TGI Fridays name a bad wrap. It is obviously an issue with the management and employees at this particular location.
I would not advise anyone to ever go here! I would like to preface this by stating that I have literally never walked out of a restaurant before and I did if here both times that I went… I should not have given them a second chance. I hope that they can get a new crew in here that is interested in working and serving those who come there.