T.G.I. Fridays

The food was good. I didn’t like how the hostess suggested we sit in the bar since there were only 2 of us. Uhhh how about you ask where I wanna sit? And the bar seemed like the busiest area. Why would you suggest that?
The atmosphere was weird… like it tangibly felt weird. Moist… idk I wouldn’t go there again.

This particular location is the most dysfunctional TGI Friday’s I have ever experienced. The bar staff is attentive but the place is in horrible condition. ¾ of the beer taps are inoperative, there seems to be no cooperation between the wait staff and the bar staff forcing the bartender to go clear across the building to retrieve orders. Food presentation is sloppy and unappealing.
Its rather sad and the management of this location needs to take stock of the situation here.

Walked into Friday’s and was offered an immediate seat at the bar where we were greeted by an awesome bartender he had so much energy and kept the atmosphere live and upbeat we had a great time the food was good the drinks good and strong we truly enjoyed our visit

Was staying at the Doubletree Hotel and this TGIFridays is connected to the hotel in a good location downtown. It was pretty dead for lunch on a Tuesday around noon. I was seated immediately and then promptly forgot about. The original host finally came back to take my drink order about 10 minutes later. Then another 10 minutes passes and my server finally comes to take my order. This is not acceptable! It’s a good thing I wasn’t in a hurry otherwise I would have walked out the door. Food was overall average. Would not recommend this place based on lack of service or attention to customers.

The only reason I’m not giving 1 star is due to our friendly bartender.
As soon as we walked into the restaurant, the host recommended we sit at the bar without even asking if we’d like a table. There were only two of us, so sure, why not.
Once at the bar, our bartender got our drink order quickly, but it took him quite awhile to make it. I noticed he was busy, so that’s not a big deal. He was very friendly and talkative, so that made up for the slow service. All throughout our dinner the service was terribly slow however, so the host should not have been pushing for people to sit at the bar if it was too much for the bartender.
I was very disappointed in our food, I ordered their balsamic chicken Caesar salad & I think I could have made a tastier salad at home. Very bland, just basically lettuce with tomatoes & «marinated» chicken. Try, cold chicken bread with some sauce smeared on it…
My boyfriend had a burger and fries, which was disappointing as well. The fries were cold! But after the wait to get our food he just ate them. The burger was ok, you could get a better burger at five guys. All around disappointing visit and we will not be back.

Terrible… all the way around. It has potential to be a great «after game» place when catching a Redbirds game HOWEVER… after sitting in the summer heat, all we were hoping for was some apps to go. The hostess took our order but proceeded to run around and ignored us and then came back to ask what we ordered. After being patient for 20 minutes, we finally came to see that our order was never put in because the woman in charge of that never took our order… system needs a redo.
After a polite complaint, the manager took care of our bill which was a positive move.
Here is my tip: take advantage of the local joints a little further away from the field. And Fridays… get a better system so you guys can make your people happy and wanting to come after the game.

TGIF has gone down to me. I mean the food is good but the menu items have gotten so expensive and there are absolutely no deals anymore. The portions are small and you don’t always get great service. The only good thing would probably be the bar.

Holy smokes this place is bad. Not only just as a restaurant but also the side area where they serve double tree breakfast. There’s no proper hostess, the food for breakfast is sparse and awful like a motel 8’s continental and the service is bad. One night, husband and I came here for two beers that took over 30 minutes to get and cash out. In the morning, they messed up my omelette and asked if I wanted cheese I said no, but they gave it to me anyways. (I can’t eat cheese otherwise I would have bit the bullet). On top of that I couldn’t really tell who my server was. Sometimes I guess convenience isn’t always the best.

And the one star goes to the bartender. I wasn’t even at the bar, but he seemed to have been the best thing going. The food was good when we did get it. They were understaffed, intentionally or unintentionally. It took 15 minutes to be seated, 10 minutes til our order was taken and another 30 minutes to bring us our food. So almost an hour from the door to my plate. My waitress ignored us twice. We had to get another waitress to refill our drinks while we waited.
Next time, I’ll pack a lunch for lunch.

Waitress did not clean our table before we sat down. when we asked her take the trash off of it she became quite slow & rude

This is a nice place to grab a drink at the bar. Super friendly bartenders; especially Sean. He’s attentive and funny. The food is what you’d expect from a typical bar and the same goes for the drinks. The great thing about TGI Fridays it that it’s convenient to other bars and entertainment venues downtown. Great spot to stop at before heading to a rooftop party in the spring/​summer time. Only negative is that there are gnats hanging around the bar :(

Can you say gnat city!!! Omg!!! I almost returned my whole order!!! Service was cool, had a optimistic bartender so he kept things rolling! Jack Daniels sauce with a side of shrimp was good!!! Long island, on point!!! But the pest… Gnats.gnats.gnats!!! Please get rid of them!!!

After a long flight into Memphis and checking into our hotel my friends and I realized we hadn’t eaten in almost 8 hours. We were glad TGI Fridays was close. Thursday afternoon around 2pm and the place was practically empty, which should mean prompt service and quick and accurate food to the table, right?
Nope. Our server couldn’t have cared less that we were there, was inattentive and got our orders wrong. The food was subpar as well, too salty broccoli cheese soup and a Chipotle chicken salad that the chicken barely walked through left me unsatisfied and thirsty. Not the place to go for a «welcome to Memphis».

Bad timing. Came here on a snow day and between shifts. The old bartender was checking out and did not have time to serve the bar

We arrived around 5PM on a Thursday. There weren’t many people there and that should have been a clue. But the restaurant was in our hotel. We sat at the bar and there was only one bartender who was friendly, but appeared to be overwhelmed as service was slow. We ordered 2 Dirty Martinis only to find out that they had no olives. Then when we ordered a Martini with a twist of lime, we got lemons instead. The appetizers were half price, hot and tasty. I’m sure there are better places to get a drink and a bite to eat within walking distance. Don’t waste your time here.

The staff was nice but slow. Apprently they were understaffed but it wasn’t that busy… All of the food was really good and normally there isn’t that much of a wait I’m gonna go out on a limb and say last night was just an off night. They were out of green beans which was upsetting because I was really looking forward to them.

About as bad as it gets! Had I not been pressured to find a quick lunch, without leaving the DoubleTree hotel property, I wouldn’t have risked it for anything other than the breakfast buffet (included with hotel stay), but I figured, «How bad can it be?!?»
Yep, that bad… food, service, and everything else about it. Too many great restaurants within a few blocks to suffer through this. TGIt’s over!

Good as any chain restaurant can be. Bartenders were good and attentive. Fries were good as usual. It’s very convenient if you stay in this hotel! We started and ended most of our nights here!

Great bar, horrible kitchen. I asked Shaun the bartender (with the mohawk) how long would my appetizer take after waiting about 15 minutes. He laughed at me and said, «you’ll be drunk before you get your food.» Then, walked away. Michelle (she worked at the Winchester Road location) makes PERFECT drinks. Rick (the tall, black guy) is generally good when it’s a slow night. My food came out eventually. It was on a hot plate but it was cold. How ironic?!
All in all, only come here for drinks before your next move. Do not order any food unless you plan to be here for at least 45 minutes. You do have to constantly remind your waiter to check on your food, no matter who they are.

Well I always thought a Memphis T.G.I Fridays would be above the rest because on the back cover of Big Star’s Radio City album they are in a Fridays! Well maybe things have changed since the mid 70’s!
We were staying at a hotel connected to this Friday’s and they gave us a deal on a breakfast buffet at Friday’s so we took. Not the best idea ever!
First off since we had a party of 7 we got sat in the Bar which smelled like stale beer and Mr. Clean! Not a good combo. Our table was really dirty, so we had our waiter (who was super nice) wipe it down. We got up to head to the buffet and every plate we picked up was dirty I don’t know if they grabbed the wrong pile or the machine is not cleaning stuff very well either way we had to tell an employee.
They switched some out pretty quick but I know my appetite was waning at that point. I didn’t eat much, and drank a bit of coffee, The manager did come by and give us a slew of free appitizer coupons that expired in about 5 days. I don’t think will be coming back.
Some of the food on the buffet was cold, and was not presented very well. But oh well everyone who tried and omelet like it.
The staff tried really hard and were very nice but this place could use some work.