Revid Property Management

The agent was very nice

rst experiences. It was years ago, but a broken AC for weeks combined with a leaky roof and subsequent collapsed ceiling meant black mold.
Later, in a different place (that I liked a lot, despite the gaping hole in the shower that wouldn’t get fixed), they didn’t bill us for utilities (though we guessed and sent some every month) and then evicted us for it with less than 30 days notice. Later found out the owner wanted to sell and they just needed a way around the 30 day notice required.
Rude, careless, and heartless. Never rent from Revid.
I love that they have two pages so that I can repeat myself. NEVER NEVER NEVER.

This is a horrible property management company!
Property owners beware. They do not take care of the properties and they are rude. They leave properties unkept for months. Example, the lawn next door has been an overgrown jungle for months making the property look cheap and scary. When someone finally came to landscape they left all the trimmings on our driveway. And when they do come to perform work they blocked our driveway so no one can enter or leave. Really unprofessional.

I would advise STAYING AWAY from this rental group. I haven’t rented from them but live near a property they manage. In discussions with 3 different tenants, none of them have been happy. Poor response to renter’s requests to fix roof leaks, appliances, etc. The revid property is rundown compared to other homes in area (rotting wood, peeling paint). I expressed concerns about repairs one of their properties needed in person and had the manager lie to my face. STAY AWAY

STAY AWAY! I rarely get mad enough to go public… well done, Revid you’ve motivate me. According to the owners it’s unprofessional to ask for your money back on double-​charged work.
We always suspected overcharging, and it became clear by the end. We had repair costs taken out of rent checks in 4 of the first 5 months, which was suspicious. Then they replaced freon in the AC unit 3 times, before they thought it might be a freon leak…1 time I can understand, but 3?
Then our tenant moved out, and it got bad. We re-​did the floors, which is normal upkeep. We have Revid tear up carpet and use the hard wood already underneath it. We pay $ 450 to take up the carpet, $ 850 to repair & re-​finish the hardwood.
Since we took up carpet, the kitchen floor is now at a different level from the living room. We ask why they didn’t put down a threshold to smooth the transition. The next month they take $ 120 out of escrow and put down a threshold. We never agreed to pay extra — a floor quote should include necessary things like smoothing un-​level surfaces, right? Well, Revid never supplied the full quote only the price tag.
After the carpet work is done, we notice our carport support beam has been hit by a truck and bent. We ask about it — Revid says it wasn’t the carpet workers that did it. They offered to repair it at a cost of $ 900 (we have since found someone to do it for $ 450).
Last, we get a $ 450 charge for «re-​key, clean up, and touch-​up paint». Well they eventually get around to re-​keying the property after we ask repeatedly over a month span. But no cleaning, and no paint work. About a month later, we get another $ 130 charge for touch-​up paint on the ceiling.
The worst is that they just take the money out of your rent check or escrow, and you have to work to get it back. So we ask for a refund on the touch-​up paint (should be included in the original $ 450) charge. We also ask for a refund on the threshold that we never agreed would be an additional charge above and beyond our floor quote.
Here’s the response from the owner — according to Chris Brown (not the wife-​beater, but the slum lord) we agreed to the very charges we’re disputing and it’s unprofessional to ask for your money back:
«Prep estimates were given, agreed upon, work performed and work paid for. The threshold was not in any estimate. Melissa asked us to do it so we did and that is why you were charged. As for the water stain this was a request by the new tenants that was with in our authority to fix per the management agreement especially since painting ceilings was not it the prep estimate. We did that work and billed you for it. There is no other way I can explain this to you. Again no refund we will be given. And our work load is relevant when certain clients manipulate our time for extremely unreasonable and unprofessional requests. We have heard your opinion and just disagree. The matter is dead and we will not comment on it anymore.»

Run away from this company… Do not rent from them… You will regret it… I promise. They are all over midtown, but if you want a good realtor try Daniel Coulturi… he’s a private owner who’s really nice and fixes things quickly. Look in Craigs list or see if you can rent from an owner… but stay away from these devils! Listen…
If I could give this company 0s I would. They are awful! CROOKED!!! They do not manage their property and do not fix sh** and are very, very rude. My rent was over $ 1500 and I lived in an condo with terrible plumbing and prejudice neighbors. They would stare at my kids and I whenever we came outside… after so long we stopped going outside much… I was ready to move as soon as I moved there. Those same neighbors came into my yard, and left a note on my door when I was away from home and left me a nasty note… basically they wanted my black kids and I out of their neighborhood… I called the police on them the day for trespassing and harassment and they told police they had a right to come into my gate and walk around in my yard… Really? throughout our stay there… they harassed me and then went to tell Revid I broke a gate. and they believed them. No proof. Took their word and added the charge to my rent!!! That is illegal. I had to take them to court and they removed it, but found some bullsh** to charge me for to take out of my deposit.

I rent from this company currently.
There are snakes in my home– I called and reported the infestation (I live at Cooper & Young) Sunday. The maintenance person told me «tomorrow morning» the exterminator would be there– which is fine.
I called Monday morning to figure out what time my appointment was going to be and the rude girl on the phone told me «oh I don’t know what time, it’s been handed over to a third party and I can’t give you any information.» Seriously?! You can’t even give me an estimate about what DAY the person will be coming here to kill these poisonous, baby copperhead snakes?! I asked if I could have the company’s name– so I could call and verify myself what time and date my appointment would be. Long story short– the girl on the phone was rude, unhelpful, couldn’t answer a single question without putting me on hold and doesn’t seem qualified to have the job she has.
However– Gus is great. He worked with me to get the house I currently rent and was very helpful in the whole process. After the snake ordeal, he personally called me to make sure the situation had been taken care of. Aside from the rude girl on the phone, I would recommend Revid

Moved in a month ago. I reported a broken toilet, handle on security back door, missing garage controller and cook-​top vent-​a-​hood not working 10 days ago. I called again a week later after not hearing back and was told they would submit a maintenance report to repair the toilet only. Security handle was not their problem nor was the garage controller. They offered to stop by and check out the vent-​a-​hood but didn’t. The windows in the kitchen can be opened while cooking for now but a broken toilet shouldn’t be neglected. Meanwhile they sent me a violation of contract letter because the yard went a week without being cut.

I have had many issues with Revid in the past. I will spare you the 10 page essay.
This is my most recent adventure with them.
Back in mid-​May, I went into the office to talk about a month-​to-​month lease at my apartment. My lease was up at the end of May, but I was still in the home-​buying process and wasn’t completely ready to move yet. I wanted to stay only one more month.
I talked to a lady at a desk to the left behind the counter. I explained to her my situation, and she said all I had to do to stay only one more month was to sign a month-​to-​month contract and I would be set. I did this and went on my merry way.
As it is now the end of June, I booked the final walk through of my apartment for next week. After I did this, I get a phone call from Revid. They said that since I did not give them a 30 day notice of me moving out, I had to either 1.) stay another month and pay 20 percent more for my rent in July or 2.) leave now and forfeit my security deposit. I explained that I had this situation taken care of last month. I already talked to someone in the office, and they had me sign all the needed paperwork.
Our (approximate) conversation from there:
Girl: I am sorry, but I do not have your 30 day notice signature. All I have is your month-​to-​month contract.
Me: When I was in the office in May, the girl I spoke to said all I needed was the month-​to-​month contract. I explained to her my situation, and she said as long as I fill that out, I can move out at the end of June.
Girl: I am sorry, but we require your signature on both the 30 day notice and the month-​to-​month contract.
Me: But I was not told about the 30 day notice. How was I supposed to sign it if I didn’t know about it? If I would have been told about it, I would have signed it right then.
Girl: I am sorry, but we have to have both signatures. We don’t want you to lose out on your security deposit. All I need you to do is sign another month’s lease and we’ll be good to go.
Me: So for the month of July, you want me to pay both mortgage on my house and rent with you guys?
Girl: So you already have another place lined up to live?
(Side note: Why would I have scheduled my walk through otherwise? She had already admitted to knowing about it.)
Me: Yes.
Girl: Well, I am sorry. I don’t know who you spoke with but we have to have both the 30 day notice and the month-​to-​month lease.
Me: It was the girl to the left of the desk at your office, if you are standing behind the counter and facing the office. She has brown hair is in her mid-​to-​late twenties. That day she had her hair in a ponytail.
Girl: Oh. I am sorry, but we have to have both the 30 day notice and the month-​to-​month lease.
Me: So you are going to charge me extra money out of my own pocket for a mistake that you all made?
Girl: I am sorry. We don’t want you to lose your security deposit, but we have to have both the 30 day notice and the month-​to-​month lease.
Me: Can I speak with your manager?
Girl: Sure. (puts me on hold for a few minutes) …I just spoke with my manager. She said all we need you to do is come sign a 30 day notice and month to month lease, and we can get you out by the end of July.
Me: So I can’t speak with your manager?
Girl: She is actually on a call right now.
(Side note: If she was actually on a call, how did she explain all of this to the girl speaking with me? Or if she did, why didn’t she just put her call on hold to tell me directly?)
Me: That’s okay. I’ll wait.
Girl: I don’t know how long it will be. All we need you to do is come sign a 30 day notice and month to month lease, and we can get you out by the end of July.
Me: I would like to leave a message for her please.
Girl: Sure. (Takes my name and phone number.)
Who wants to take a vote on how long before I get a call back? Also, is it just me, or does it seem like Revid makes their employees read from a script?
I continue to be disappointed in Revid Realty. Because of them, I might have another $ 1000 out of my pocket, for no good reason, at the same time I am paying money to close on a house.
I would stay far, far away from rental properties with this company. You can check out my past reviews as well. I have never had a good experience with them in the 13 months I have rented from them. My only good experiences were 1.) the months where I didn’t have any contact with them whatsoever and 2.) the experiences I had directly with the property owner, who is very nice, and didn’t use Revid.
Don’t rent from them.