Main Event Entertainment

I’ve only been to 2 Main Events: Memphis and Atlanta. Let me tell you this, Memphis ain’t Atlanta. It wasn’t as clean and some of the staff aren’t as friendly, but the drive is decent and 80% of the staff are actually really fun and sweet. I usually go for the arcade bc Incredible Pizza has been conquered by children everywhere! Many people complain about it being too crowded or it’ll get too rowdy and fights will happen but here’s the thing: crowded businesses are great bc it gives the city more of a chance to have fun places like this so people like me won’t have to drive hours for a fucking arcade; also, when you live in Memphis for as long as I have in neighborhoods as bad as I have, fights may happen, but that doesn’t mean it will. Just enjoy your fun and if a fight were to break out, be a civilized human being and get an authority figure and get the fuck out.

I took my daughter here and we had a good time. There was not a huge crowd so we were able to enjoy each machine. One thing for sure I noticed is this place can be expensive if you want to have a good time. Bowling to me is over priced but the laser tag is within range and the fun is out of this world. Some of the games are over priced but mostly I feel is reasonable. This is a place to check out and enjoy. I love the fact they brought a little more fun to the Memphis area

Our company took us at noon on a Wed. No one there but us. The only downside was that their Lasertag equipment was malfunctioning and their staff had no idea why. Otherwise, it was fun.

We went a few weeks ago. Too many people too crowded it was just a mess. I told my wife there is going to be a fight here. Sure enough a huge brawl broke out Thursday. I would not take my kids or wife there, too dangerous.
Sad we can’t have places like this… but I give it 6 months to a year.

Let me start with the bad. We went to order drinks. But the bartender we got acted like he was high on something to me. He kept talking to other people (really one girl he went to school with) while he was making our drinks. Then he made them wrong. Nasty. It took him 5x as long to make a drink than his counterparts.
Now the good part.
They have so many games to play. My son and his friends had a blast. The screens over the bowling area was a great idea. We danced and bowled all night. Had a great time.

I’m not sure what I should’ve expected on a Saturday night. But it was very crowded and unorganized. The setup could’ve definitely been better. If looking to play pool, the area is crowded and it’s way too much traffic by the tables. Overall for about 15 mins spent circling the parking lot, 15 mins on the inside lost without very much assistance and an hour spent playing pool. It was the best 25.00 I spent. BTW, the strawberry mojito needs to researched all over again…

I enjoyed myself here tonight (1÷23÷16) I am here for my coworker birthday party! I love the bowling range that’s locate in the back of the center! They have so much to offer! The birthday girl ordered a full range of wings, burgers, salads, and hotdogs for her event! The people here take up your plates and wait on you hand and foot! I also enjoy the 10 o’clock curfew that is allow for the children if they are not accompany by a parent!

Two hour wait for bowling. Hard to find a place to sit if you’re trying to eat. Difficult to find a server once you sit down. Lack of customer service. Won’t be returning. Save your money, and go back to your local bowling alley.

We were so amped up about this place because we thought it would be similar to Dave and Busters.
Boy were we wrong. As soon as you walk in the door no one greeted us and after standing around for a while we approached the Hostess who’s response to all of our questions was «I’m not quite sure».
We decided to sit down and eat but it took forever to get a server. When we finally did we waited 45 minutes just to get our water and obviously even longer to get food. Food was way overpriced, small portions, and low quality. This place will end up closing it’s doors before too long, which is sad.

Stay away from this Godforsaken place! Many many many lines, children, & angry people. This place SUCKS. Building this place was a waste of a perfectly good vacant lot

I don’t know if it is because they are new or it is just how they run their business, but I am not impressed. They aren’t selling the special deal they had advertised today, two hour wait to bowl, no pizza in the pizza restaurant are just a few of the problems we encountered. Worst was the two separate lines to purchase bowling and laser tag. To purchase the laser tag you have to go back to the «trade in your tickets» area which is called the Winner’s Choice. There we were in line with over 20 people with one person checking us out. But they had two girls standing in the toy area doing nothing. Made no sense. It took us over 30 minutes to buy tickets for laser tag. We will not be back for a long time.

Main Event is certainly huge with something for kids of all ages. There’s a bar with a couple of local brews on tap (yay 21+ club!), bowling, billiards, arcade games, and a climbing space. There’s a pizza place on top of the venue’s main restaurant and open space for parties. The party space would have been better enclosed, but Main Event is a spot to be in the mix. What this place doesn’t have is great customer service. In a venue this size, I don’t know how it could really be great, but I’m not even sure what I saw was good. there are plenty of employees walking around, and they don’t appear to be idle. We ordered queso and came out in an okay time given the crowd. Once out it took more time than we would have liked to pay our bill. The server was nice, but we had to flag him down for things as simple as napkins. We had the same issue at the bowling lane.
Speaking of the bowling lanes, if you are going to just bowl you need to reserve the maximum time you think you will want the lane. We reserved one hour, and right as we decided we would play another round an attendant told us we had to move to cater to the next reservation in line. Apparently, if we wanted another round we would have to wait about 2 hours to be next. I totally get why we had to move. That’s the only way to ensure the waitlist moves smoothly. What I didn’t like is that the staff never mentioned that was the process when we reserved online or when we checked in. So it felt abrupt and somewhat rude. We were moved to lounge seats that were close to the lanes. Soon after the server after moved us she brought our bills. We probably would have bought more drinks and snacks, but we paid cause we were already kinda sour about being moved. When we paid the server lingered over us until we signed our receipts. That really irked me. That shouldn’t have been the most efficient part of my experience.
All and all this place offers a lot of fun with okay service. Maybe it was because we were there on a Sunday or because the place is really new. Not sure, but I’d go again with an attitude that I need to just be patient and expect some delays.

The Main Event is new to Memphis. It’s a family friendly place for fun. It has a Dave and Busters feel to it.
There are plenty of games to chose from for people of all ages. They have bowling, laser tag, a gravity ropes course, pool tables and a restaurant with a full menu and bar.
Most activity can be completed using a card. You can put money on a card or purchase time. Each option has its advantages. Some games pay out tickets good to be redeemed in the gift shop. The tickets are loaded on the card so there is no need to carry them around. As long as the wifi is working properly, this is great.
It’s best to go during the day. After 6pm, it gets really crowded and hard to do anything.

manic monday is a scam!
10 bucks for a wrist band for everything! !! but be prepared to wait 3 hours for everything you want to do! we finally left 3 hrs later and only played 2 games of pool… i spent 67 $ .
if i had known that, i would have came on a regular day and spent that money on only the things we wanted to do!
plus, it feels like free tuesday at the memphis zoo. not worth it. never ever again!

I am honestly hoping that I will be able to return in the future and update this review. I do believe it is slightly unfair to review a place that has only been open a couple of weeks, but it is what it is and hopefully things will change for the better over time.
To start, this concept is fantastic! Much like a Dave & Busters, Main Event has an arcade area, bowling, laser tag, a bar and restaurant, pool tables, a rope course, all sorts of fantastic options. They even have meeting rooms should you want to hold an event or team building training there.
My group of 9 arrived to find a very lively atmosphere. It reminded me of the food court at the mall. Lots of people chatting and laughing and wandering around. We purchased our tickets with counter staff that didn’t have any idea what the answers to our questions were. We got the bulk pass that allows you unlimited bowling and laser tag, only to ask them how to sign up for lanes or laser tag and them answering ‘oh, I don’t know that’. Fantastic. Your trainer left you at the desk with 30 plus people checking in and you not knowing the answers to probably the most basic questions. Not a good sign.
We went to the bar/​restaurant to eat and were greeting by fantastic staff. Our server, I believe her name was Shears or something similar, she was fantastic. She was serving quite a few tables but never missed a beat. Receiving drinks was a little slow, but that’s honestly no surprise when you have bartenders with a full bar. The food was fantastic. We got two pizzas, chips and queso/​salsa/​guac, pretzels with beer cheese, and a triple decker quesadilla. All of it was delicious for a restaurant in an games venue. Our server even continued to serve us when we closed out and moved to the bowling lanes. **Be aware, you can order food and take it to the lanes, but you must close out your tab at the restaurant and open a new tab at the lanes.**
Bowling was a blast. You are allotted an hour to play, so that could potentially mean more than one game depending on the size of your group. Their system, like most, is completely digital, but I found it much easier to use than other alleys. The bowling shoes were velcro, not laced, which was interesting. Bowling shoes were received at the main check in counter.
Our biggest issue was when we went to play laser tag. The computers went out for the game prior to ours, meaning our game was going to start late. No big deal to us as long as we still got our fifteen minutes (yes, I know). Unfortunately, we played for only 4 minutes before they ended the game and had us all come back out so the next group could go in. The supervisor apologized profusely and told us that he would get us cards to do some of the arcade games (we never received those). One of our group asked if we could join the group going in after us so that we could get our full 15 minutes. After some deliberation, we joined that group, only to have the same supervisor flip out and yell at our group when we were inside. Mind you, if you’ve ever been in the starting area of laser tag, it’s dark and there is quite a lot of noise. We were not being disrespectful, but we also could not hear him. He lost his cool and threatened to kick us out if we didn’t listen.
I manage a hotel for a living, so I completely understand having guests or patrons that you just don’t enjoy dealing with. But that guest or patron should never know they are driving you insane. Especially as a leader in an establishment. The three young men who were working laser tag were wonderful. But Jay, the clear leader in this location, was totally out of line. I ultimately spoke with a manager named Aaron who was very understanding but also undertrained. In speaking with him, I discovered that Jay was a trainer sent from another store… meaning that this kid is clearly good at his job or else ME wouldn’t have sent him… so I was appalled to know that he’s that trusted and yet cannot control his emotions.
Honestly, the server and the three kids that were working laser tag were the only saving grace for their staff. They definitely have a lot of work to do in order to efficiently handle the sheer number of people they will be seeing on a regular basis. This place has a ton of potential and I look forward to returning in a few months and hopefully will be able to update my review to be more content with the service. But if you are hoping for a good experience during their first couple of months, just know that it will be hit or miss. They have amazing staff and they have some not so great ones. Leadership has no poker face when they are faced with situations they aren’t happy with. Not a good look.

Went here with co-​workers and had a blast. Slightly expensive but expected when you come to places like this. Two captain and cokes cost me around 18 bucks, phew. Didn’t have anymore after that bill. Husband got the chicken tenders and fries and our friends got the big pretzel that was $ 8 and pizza slices 4 – 5 bucks a piece.
After playing pool we went to the arcade area and play games for the next hour. Along with at least 6 pool tables, bar, restaurant, arcade, they have bowling, laser tag, and a high ropes course. Will be back to try more things. Almost impossible to do everything within a couple of hours and have a limit on spending.
We came after 10pm because that’s when the kids are supposedly kicked out and adults only. Though we did have to avoid some kids running through the pool area playing tag. They had a lot of security but I don’t think theres much they can do about the kids.

I was invited to a preview of the Main Event opening. I came back with my hubby and got to actually play the games and experience the amenities. The gravity station is cool! It’s much lower than Bridges downtown, so not nearly as scary!
The games were super fun! I kicked hubby’s butt in air hockey lol The food was delicious and the drinks were worth it. Check out my blog post for the full review:

The place is amazing and new and clean with plenty of things to do. Took a bunch of elementary aged kids on a half day and it wasn’t too crowded. Bowled and ate. Problem is that it seems they should have spent another few weeks training staff before it opened. We had a brand new waiter who was kind but didn’t know what he was doing. Food was slow to come out and we felt like we were repeating orders over and over. Checks were messed up when we received them and had to be reprinted. I will probably return for the entertainment aspect, but be warned: service is NOT up to par yet!

The only reason this place gets a 2 is for the staff. They were awesome and on point. The atmosphere is just shady. Nothing but unattended kids and thugs running around the place. I had at least 3 people try to take things out of my pockets they need much tighter security.

I did a preview today of the facility and it’s awesome. Big screens everywhere, bowling alley, bar, food, children’s party area, arcade, everything. Can’t wait until the big reveal.