Kroger Fuel Center

What is it with the lack of pride people take in their work in the city of Memphis? One of the associates that works in the fuel station is the most miserable human being I’ve seen in a long time. Please do us a favor and get a job where you don’t deal with society. Not to mention the store… That’s a whole other story. Incompetence, attitude and laziness? Yep, they definitely have that.

As this is the only Kroger fuel place nearby, it’s where I always go to spend my glorious fuel points. However, it seems everyone in the greater Memphis area has the same genius idea. So if you are in a pinch and wondering if your car will make it another mile or two, skip this place and put a $ 20 in your tank somewhere else. It can take 10 – 20 minutes just waiting in line IF some jerk doesn’t cut in front of you. How rude. By the time you get to the pump, it may or may not work and may or may not print your receipt. The price is competitive but sometimes the hassle isn’t worth it. Come during the weekends or in between rush hours and lunch. Bottom line, good value and location but pretty awful service and maintenance.

Now, I love me some Kroger fuel points, so I pretty much always buy my gas at Kroger. They’ve got decent gas prices to begin with, and then there’s that wonderful «Use $ 0.10÷0.20÷0.30 per gallon reward?» prompt that comes up and just makes me so darn happy. Of course, everyone else in Memphis feels that way too, so this gas station is always pretty packed. So you would think Kroger would keep everything working… right?
Wrong. I can’t tell you the number of times I’ve pulled up to a pump only to discover that, for whatever reason, pay at the pump isn’t working. So I have to trot on over to the window, wait, remember which pump I’m at, and talk to the attendant — and I’m not sure if it’s the speaker or what, but I can never understand them! So a quick stop to get gas on the way to work turns into a 10 – 15 minute process that I really didn’t have time for.
They also tend to have pumps that are just plain out of order, marked by cones. This makes the usual congestion even worse, as everyone jockeys for position. It’s not enough to make me stop buying my gas here (because, well, I love a good deal, just like everyone else!), but it makes the process that much more frustrating. My advice — go early in the morning, pick a line, and accept that it may be a a few minutes before it’s your turn.