Hollywood Feed – Memphis, TN – Erin Way

I love Hollywood Feed and everything they have to offer. I love that the staff is knowledge about all the products.
I’ll go out of my way just to visit this location. They have the best team
Members. I have found some of the other locations not consist with some of company policies with customer service. This one goes above and beyond

The people at every location I go to are always so nice & super helpful! I sometimes have to fight to carry my own bag out to my car. It’s awesome having 3 different locations on union/​poplar as well.

We just moved to Memphis recently and love Hollywood Feed! The staff are always friendly and able to answer our questions. Our bearded collie has a licking problem and our vet advised us to buy a bitter spray. I spoke with someone in the store and they suggested a product they use with their dog and offered a refund or exchange if it didn’t work or we wanted to try something else. It’s just a level of service that you don’t get at a place like Petsmart. And we love their involvement with Overton Bark!

This is a great local business. The staff is much more helpful and knowledgeable than the people at larger stores. The return policy is great. I’ve always been very happy with my experience here. I would not shop anywhere else.

Very helpful staff. The person who helped me was knowledgeable about Fromm dog food and helped me switch my furbabies to the right blend. Definitely my new favorite place to shop for the kids.

I have been in the store a few times. Very nice store, clean and well maintained. Shelves are well stocked. However, I feel that they are over priced on their foods. I order my cat food online and have it delivered for less cost and it is delivered within 3 days… If their cost was in line, I would give a 5 star.

I first look at the customer service of any industry and this one, along with the other locations, is extremely exceptional. The manager is wonderful and all the employees are always so helpful and extremely knowledgeable about the food. That’s the second thing that I look for and the employees and knowledge by far is one of their key assets. Love going to Hollywood Feed because they provide nothing but the absolute best, all natural, MADE IN THE USA, dog food that I can offer my dogs.

I love these guys! They have great product and their customer service is tops. My poor Sausage dog escaped the backyard and got attacked and I went to these guys scared and didn’t know what to do, they helped me right away and were awesome. Also I started feeding my dogs Fromm (none of that grocery store dog food anymore) and Shadow and Sausage’s fur is soft and they are healthier! I seriously recommend them even if it’s a little expensive. Oh and my pups love the Cod skins. That’s only a dollar. Thank you guys!

I’ve always liked this place but since their expansion, I’m committed. I was a «food and treat» customer at first. Since they expanded, they have added a dog wash and a groomer. I have used the pet wash at Petco and it was poorly stocked and cleaned. While I have not yet used the one at Hollywood Feed, I could tell through the window that it was clean and they had a miriad of supplies. I opted this time for a cut and bath for my Brittany and a bath for my Lab. My Brittany is a handfull (to say the least) and she came out with a beautiful short cut. She has only been groomed once before and this was by far a superior cut. The groomer was kind, helpful, and gentle. My Lab came out shiny and smelling so good! I will return and will tell everyone I know about my experience. They have a good thing going here!

Oh, I just love this place. We make pretty much weekly visits there. Brittany is the manager of this store and she is awesome. All the people that work here, and all of the stores, are great. They must do SO much training and education because they know their stuff. They can answer pretty much any question you have. I love that they can bring their dogs to work, because I like to visit with their dogs. Of course, you can also bring your leashed dog into the store (use your common sense about whether your dog is suitable for going inside a store with other people and dogs). You can buy dog food, dog chew stuff like pig ears, rawhide, etc., dog toys, dog apparel, leashes, collars… and plenty of cat stuff too. They only have dog and cat stuff, I think. They are SO involved in the animal rescue community. Every store has mobile adoptions on the weekends, and they recently started a new program where you can add a certain donation to a rescue group or shelter to your credit card purchase.
If you are used to feeding your dog Ol’ Roy or something, you will experience sticker shock. But they will probably tell you that feeding your dog that crap is the equivalent of you eating only Easy Mac or Lucky Charms always forever. The nutrition is nil and you would feel and look terrible. If you love your dog (or cat) and want them to be healthy and live a long time, take their nutrition seriously. The staff can help you pick out the right food at the right price; they have a variety of price points.
My hound dog started showing joint stiffness at just 8 months old, so I started giving her fish oil (available at HF) on top of her food. It made a huge difference almost immediately. Then I decided to just skip that step and buy her the food made out of fish, Orijen fish formula or something like that. All my dogs have gorgeous, shiny coats, and no sign of joint issues.
I have taken multiple foster dogs here to help socialize them, and the staff knows exactly how to handle it and how to help me show the dog that strangers are awesome and so fun. Anyway, awesome place with great ownership and management.

I have a weakness for mom-​and-​pop shops.
Hollywood Feed started out as one store on Broad St and is now a Memphis chain with multiple locations… but thankfully they still have that mom-​and-​pop feel.
Every time I go to their store I am greeted with the most helpful and knowledgeable staff. Definitely different from my experience at Petco. Every time I ask a question at Petco, I get an «I don’t know or care» response.
Hollywood Feed truly want you to be pleased with your purchases and have the most lenient return policy. Once I discovered them, I vowed to never return to Petco again.
Also appealing is their frequent customer program where after so many bags of dog food, you get one free. And the bags are already cheaper than Petco down the street! I love saving money.
And they have great toys. The last time I went in an employee was telling me about this new stuffed animal without stuffing. It isn’t much to look at it but he was right — my dog is hooked. She walks around with it in her mouth, sleeps with it, gives it to me to throw — the best $ 7 I’ve ever spent.
I still go to Petco for grooming but I’ve recently discovered Hollywood Feed has a location that also grooms. I can’t wait to check it out!

I recently had to swith from All About Pets to Hollywood feed and the transition has as smooth as a transition can go. Before they did not carry the dog food that I purchased from All About Pets but once All About Pets closed their doors they made it available for the customers that shopped at All About Pets. They even gave the All About Pets customers a 20% discout for having to swith pet stores.
All of the employees here are always super nice and help me any way they can. On my last visit there they did not have a product that I needed. They then called the store on Union Ave. and they had one, so they asked them to hold the item to make sure it was there when I arrived. If you were an All About Pets customer and are still looking for a pet store, you should give Hollywood feed a chance.

The inventory at each Hollywood Feed location is different. So if you need a brand of food your usual location carries, but you’re closer to another store, call first to make sure they carry it. They do this in order to keep prices as low as possible for the high-​quality brands such as Wellness, California Natural and EVO. So the selection may not be as vast as what you’d see at a «big-​box» store like PetSmart, but I usually find what my cats need (or don’t need, from their wall of toys).
Since the Poplar location is closest to my house, I usually shop there, but I’ve received the same attentive service at every other location I’ve visited. When I enter the store, I barely make it in the door before an employee asks how he or she can help. The entire staff is knowledgeable about their products and you can tell they’re animal lovers. They always go above and beyond, whether by giving me treat samples or helping me carry items to the car.

Great healthy foods for dogs and cats. Not as «commercial» as the big box stores.

Nice store with self-​doggie-​wash stations. High quality, all natural food selection– no crap. Plus, plenty of toys, etc., plenty of parking and there was a super cool Mastiff near the register.

Very nice store — spacious and well laid-​out. They sell a large selection for specialty items for that special canine or feline in your life. You can find tennis balls, frisbees, leashes, pig’s ears, and other chewables, and a whole aisle dedicated to canine fashion — some pretty cute things, if you’re into dressing up your dog. The food sold there is top-​quality, such as Wellness and Fromm’s, and the prices are reasonable. The staff is very helpful and if you’re lucky, you’ll see a cute little Chihuahua roaming the store.