David’s Bridal

Came here to try on bridesmaids dresses for a friend’s upcoming wedding. The place is very pretty and has a decent collection of dresses, but the complaints in other reviews about how you are ignored for the majority of the time you are there, are quite true. We had an appointment and we were only 2 people. Only I was trying on dresses. The lady showed us to our changing room and simply left us. We ended up trying on the dresses we wanted, then we walked out the door. The woman then realized that she had left us for so long and started yelling apologetically at us as we walked out. We were quite peeved and did not respond and continued walking out. Regardless of the quality of the dresses, if you are coming to a dress shop having booked an appointment, you expect a bit of attention from the folks working there. We got none. And they had our phone numbers, so they could have easily called us immediately and at least tried to apologize and book another appointment. But they did nothing of the sort. Not good for business in my opinion. So keep all that in mind if you plan on coming here.

My expectations for David’s Bridal was set way to high based upon the experience we had just had at a David’s Bridal in Nashville for my best friend’s dress shopping. There we had the absolute best attendant, she was friendly always smiling, helpful, courteous and kind. However, at the David’s Bridal in Memphis on Saturday my experience was just the opposite! It was my turn to pick out my dress and our attendant was Renata… she never smiled, never complimented, pressured me into picking a dress that she thought was the best option. I felt like an inconvenience to her, at one point she was off to another bride. It’s like a get in and get out type store. I’m thankful that my sisters, mom and best friend were there to reassure me and keep the sales pressure off of me. She did not even check me out, never said thank you for coming in or NOTHING! The store manager was more pleasant and helpful at checkout. That was the only time I saw a smiling face from anyone in the store. I hope they change the attitude of the attendants because it should be the happiest day for a Bride and my experience was nothing of the sort. Oh yeah, and the alteration costs are ridiculous. find someone locally.

I went wedding dress shopping here recently. The woman helping me was very nice at first, until she found out that I was looking for less expensive dresses. She pulled about 4 dressed and helped pin one, but after that she was practically nonexistent and extremely unhelpful. I felt treated like a second class citizen just because I didn’t want to spend a small fortune on something I am going to wear ONCE. One of the main reasons I even went to DB was because they advertise numerous dresses under $ 500…if your store sells it, I don’t see why you should treat customers who want to buy it with contempt! Every bride should feel special while dress shopping, regardless of how much they are spending! Picking out a wedding dress is a HUGE thing in a woman’s life and should be treated as such. If you live near Memphis and are considering going here, don’t waste your time! Drive the extra miles to the David’s Bridal in Southhaven– it will be worth it!

Chris literally saved the day! Our bridal party was about to go until he came! He know right off top what our bride was looking for! He is the only one you need to talk too!

My future daughter-​in-​law and I went without an appointment to look at gowns for the upcoming nuptials and were greeted with a smile. We were assigned a very knowledgeable lady who helped Heather with each gown she had chosen to try. This was my first bridal gown experience, my mother made mine back in 1979, and I highly recommend going to David’s.

RUNNNNN!!! Don’t walk out of this store! Doesn’t matter the location. The lower prices on the dresses are to bait shoppers in. If you choose buy from them — get out IMMEDIATELY and have your alterations done elsewhere. I wish I could give NEGATIVE stars…
My experience: Dec. 29^th, 2014 — 1^st appt
I had already picked out dresses via virtual showroom on
— thankfully!
Arrived and had an associate bring in the dresses I had ready chosen. She left, so I had to have my own mother, who should have been able to experience the initial oohs and ahhs, zip me into every dress.
The sales associates present that day did make remarks on how beautiful I looked, but did not attempt to help.
We ended up choosing a dress and ringing the bell, finally (and now regretfully), and after paying and ordering the correct size, left the store.
Beginning of February: Alterations appt
I had called and scheduled a fitting to have the dress altered to which the associate over the phone complied — no questions asked.
I came in slightly early for my appointment with my parents, maid of honor, bridesmaid, brother, and two little nieces… We waited 3 HOURS with no one bothering to assist us, other than to bring out the dress (mom helped me in that one, too). I sat around in the wedding dress while my guests wondered what the hold up was. I ended up walking around the store in the dress trying to find someone and went to the front to ask when my appointment would take place, since I was already scheduled. They hadn’t even scheduled me for alterations!!! They claimed I wanted to try on dresses, although I had already paid for a dress and ordered the correct size. They pushed the blame for their error on me and did not offer to fix anything, help out in any way, or make right their wrong. The associates just stood around, not helping, save a new girl who could not console us. After waiting 3 hours, we finally (mom and I, since the others left and went to dinner without us) got in, quickly altered, and rushed, making sure to charge us for 9 BUSTLES!!! Once I was out of the dress and beyond ready to leave, the told us they were glad they hadn’t closed the last register for the night and that they had forgotten we were even in there! We were told the OUTRAGEOUS alteration costs, then that tax was to be added on top of that. I would NEVER have had alterations done there with such poor, irresponsible, and nickel and dining scheming that goes on at David’s Bridal.
March 9^th (yesterday): Final fitting
We go right in where, Felicia, apparently the store manager was with the alterations girl. After having reported out severe disappointment for the store’s actions, were told she would be there and help fix our situation. She never once introduced herself or even recognized our names. Ridiculous. We went to the back and tried on the dress, which was too small up top (I guess I’ll just have to lose a little weight) and poorly bustled with a major seam noticeably crooked. The solution by the incompetent staff AND store manager, just don’t bustle that button — which we had to pay for.
UNPROFESSIONAL, LAZY, WORST SERVICE I HAVE EVER EXPERIENCED MULTIPLE TIMES & RUINED MY DRESS SHOPPING EXPERIENCE. I will tell everyone I know and the public never to shop at any David’s Bridal — EVER!!!

I would give zero stars if possible. Future brides DO NOT shop there. First off, the staff is extremely rude, especially after you buy the dress. Secondly, alterations are done very sloppy. And they won’t correct the poor job. Do not waste your time or money.

Linda and Chris were amazing as well as the other manager (not sure what her name was) The girl who is at the front desk when you first walk in (shoulder length curly black/​brown hair) has zero customer service skills (as a matter of fact she told the manager we REFUSED to sign in which was completely untrue because she never said a SINGLE word nor gave any type of facial expression, I would have had no problem signing in), I encountered her last Saturday as well and she literally didn’t say a single word to me for the ten or fifteen minutes I was in there the first time. As a matter of fact when I went in today 1÷12÷15 she did the exact same thing to my mom and I. We walked around for nearly 25 minutes while all of the other associates were busy except for her and another girl (same girl with the attitude and another girl with burgundy and black hair) and still not a single word until I complained to the manager. Another associate whom finished up with her customer was assigned to me (Linda) was amazing! Before being helped by her I had already decided I would go out of the way to the Southaven DB in order to purchase my dress. Kudos to Linda and Chris the Manager! I would definitely recommend them!

Appointment is always necessary. I went in a couple of weeks later to order my dress from the fitting and didn’t get helped til 20 minutes later… and I had to get the roaming employees attention..

I would give this store zero (0) stars!!! First, I walked into the store and the store manager was at the front desk, u would think she would at least greet me with a smile but she didn’t. She barley said hello welcome to davids bridal. She finally said how can I help u. I stated I wanted to put a dress in layaway. For some reason I felt a since of attitude and discomfort from her as if she hated her job. Its sad when the STORE MANAGER has poor customer service. I would not recommend this store to anyone.

I considered giving this business 1 star because of my personal experience with them. I came in with my bridesmaids to try on dresses for them. Once the attendant confirmed that I had NOT purchased my wedding dress from David’s Bridal, she was very rude. I can only assume that it had to do with commission? Anyhow, she offered very little assistance, and once we had picked a dress, we needed to order it because they didn’t have the color I wanted in the store. After twice the length of time they stated to receive the dresses and SEVERAL calls to the store, they told me the week before my wedding that my dresses were on national backorder, and that they had no idea when they’d be coming in. Talk about a mess! They wouldn’t call any other location to discuss them shipping from their store to a store in the area so we could get them that way. We ended up going to Macy’s, spending a quarter of the price for dresses I ended up liking a lot better anyway. I would NOT recommend David’s Bridal to anyone.
I gave this two stars, because my sister in law bought her wedding dress from this location, and had a good experience.

Horrible customer service. My friend (the bride) and I went in a couple of months ago to look at bridesmaids dresses. We had an appointment and had even told the store which dresses we wanted to look at. After showing up on time, we were told it would be about 10 min. After about 20 minutes, our consultant finally introduced herself and told us it would be a little while longer. After another 20 minutes, we decided to look on our own and managed to find the dresses we wanted, I tried them on (dressing room was unlocked) and we picked one. Another consultant actually helped us look at color swatches and pick one. After going to the register to tell them we were done and what we wanted to order, our actual consultant finally came over to enter everything into the computer. If the dress had not been on sale, I would have waited to order in the hopes that she would not get the commission on it. Will never go here again. The only reason I gave 2 stars instead of one is due to the cheap price of the dress and that it is actually decent quality. Another thing to note, is the consultant put in the wrong color and other bridesmaids who we’re ordering online almost ordered the wrong color but thankfully the bride caught the mistake.

I am NOT a fan of David’s Bridal. I’ve been to 3 different locations and it’s all the same. It’s like a factory. If you get attention from one of the sales staff, it is only for a few minutes before they run off to help someone else and you are trying to track them down.
The first time I went, the lady started with shoving a catalog in my hand and told me to look through and see what I like. So I came in the store to look through the catalog? Then she ran off to help other customers. I was done for about 15 mins before she came back over and said, oh are you done now? She took the book and pulled the dresses and put them on a rack, some of which were not in my size. She showed me to a dressing room and left, she wasn’t there to help me zip, snap or lace anything… when I peeked out the door for help, she was nowhere to be found.
I definitely felt unimportant here.
Don’t go without bringing a friend to help you get into your dresses.
The only good thing about David’s Bridal is the reasonable prices, which is the only reason I’m rating it 3 stars. If you don’t mind the extreme lack of customer service, you can probably find a dress for you and the wedding party, shoes and accessories for a decent price.

Ok, I’m so not a girly-​girl, but in trying on wedding dresses, I wanted a particular experience. I did not feel like David’s Bridal was the best fit for me. It sort of felt like I was on a conveyor belt. The day I went, the consultants had a bunch of women they were dealing with at the same time, and it did not feel like I was personally being taken care of. BUT, it was a good place to get some ideas for dresses. I started my shopping here and it was a good baseline for someone like me who rarely wears formal dresses.
Meh, so I found my dress somewhere else. Where David’s Bridal kicks butt is in the bridesmaids dress territory! I had five bridesmaids, and only two lived in town. The other three were in three different states. The cool thing about David’s is that you can pick a bridesmaids’ dress and it can be shipped to any nearby store. So, all of my girls were able to get their dresses in a timely fashion, and they all looked awesome in the dress. I was impressed I was able to find a dress that was flattering for all of my bridesmaids, since they are a range of shapes and sizes (like most women). Even better, the dresses are really affordable for something you *might* wear once more.
My bottom line: Great starting point for wedding gowns, and perfect for bridal party wear. Check it out, it’s not for everyone, but I was very happy with how my bridesmaids looked and so were they!

I really enjoyed myself today inside David’s Bridal with all the beautiful wedding gowns hanging around waiting until the perfect bride to try on a dress. So, many different designs and designer gowns anywhere from A-​Z with all colors, shoes and accessories. Make sure before you leave the store ask about a makeup artist because a bride is not complete until her face is beat. This store is across from the Wolfchase Mall on North Germantown Rd the workers inside are very friendly and helpful.
If you need a gown this is a great place for the wedding attire & party… its not a certain limited of dresses you can try on as many as needed. The workers will help you with style, size, veils, bridesmaid dresses, shoes, etc.

While dress shopping, I went here on a lark, thinking since I see their commercials so often I should at least look at what they have. But I figured I sure wouldn’t find anything I liked here, I mean they’re a chain location and they always advertise $ 99 wedding dresses. Surely everything will be ugly!
I couldn’t have been more wrong. I called and made my appointment and from the moment I walked in the first time just to look, everyone was super wonderful. I couldn’t believe all the selection, and how gorgeous some of the dresses were! There was one dress (in the super expensive section — of course) I found that I really liked. So I made a note of it and kept looking elsewhere. I even went to this bridal place in Arkansas everyone told me I had to go to. Everything I saw I kept thinking how nothing I saw was as pretty as the dress I saw at David’s.
So I went back and tried it on. It was love at first sight. I knew at that point I had to have it. Aww, crap. Even though my wedding is super low key (we’re talking half a dozen people — including the groom and me), I guess it’s important for me to have a dress I love. I’ll only wear it once but I can look at the photos forever.
I’m still in love with the dress and like I said, through every step, from when we first went in to look to the day we picked up the dress, everyone was as friendly as can be. If you’re getting married, you owe it to yourself to at least look there and give them a shot. They don’t try to upsell you on dresses (believe me, I saw the dress all on my own) or anything, and they treated me the same as when I first walked in just to look as they did when they wrote up the sale for the expensive dress.

I got the most beautiful and unexpected choice for a wedding gown at this store for $ 99. And I’ve got to hand it to the «consultant» who helped me — I told her I was going for a cheap dress, and not to waste her time on me if she had other, less thrifty brides, and she was still polite and helpful.
I’ve got to tell you though — DO NOT give them your email address OR phone number!!! I STILL get junk mail/​email from wedding vendors and bridal shows in Memphis, and I live in NASHVILLE (hello??) — I only went to this David’s because my family and friends are all in Memphis so we made a day of it. DO NOT, DO NOT, DO NOT give them your primary email.

I got my dress for my wedding at David’s Bridal. I wanted a very (I stress very) low key wedding. In fact, it was just my husband and I, the officiant and our photographer. I didn’t even want to bother with a dress, I much would have preferred to wear jeans. I just don’t see the point of spending a boat load of money on one day. There’s too much weight put on that day when so much can go wrong. Plus, I wanted a marriage, not a wedding.
I digress, I was forced by my mother-​in-​law into getting a dress. I was dreading it. I assumed they wouldn’t have anything to fit my fat-​ass on their showroom floor, and we went a mere week before our nuptials.
I was pleasantly surprised by how easy they made the whole ordeal. Sure, the dude was shocked when I told him my wedding was in a week. I think he may have shat himself a bit before I made sure to pull him aside and tell him this was not going to be an ordeal.
I told him what styles I liked, and that we were going for a vintage, courthouse wedding vibe. Wouldn’t you know that the very first dress he wrangled me into (WHAT a freaking ordeal! Why did no one ever warn me how stressful it is getting into wedding undergarments!?) was the one. It was totally not what I had described– it was long (I wanted t-​length) and had a train (not a long one, but a train nonetheless) and had little jewels around the haltered collar. When I walked out of the fitting room everyone around me cooed and ooh’ed and ahh’ed their approvals. Complete strangers. This kid (who looked to be about the ripe age of 21– and gay as the day was long) knew his wedding dresses.
He also helped me decide on a fabulous birdcage veil (which saved me from having to make mine at home– which I had fully intended on doing), jewelry, shoes and a little faux-​fur wrap. It was gorgeous, it was beyond my expectations and I felt more beautiful that day than I ever dreamed possible. All for $ 400 bucks. Beat that. I dare you.
If you are getting married, I suggest you visit David’s. They have quite a selection, and don’t judge by their online selection. I skimmed past my very dress, the dress of my dreams, on their web page at least 500 times.

Davids Bridal has their act together. At least the ones that I’ve been to have.
When you walk in you’re usually greeted by someone who asks you what you need. If you’re a bridesmaid like I was, they are very helpful in getting dresses sent to that location and they offer great alteration services.
And, really, they have a very good selection of dresses for reasonable prices, as well as a pretty good selection of bridesmaid dresses, shoes (dyeables), purses, and veils.