Art of Braiding

I have visited this establishment twice, and have had decent encounters both times. The first was a Saturday morning the second was midweek after work. I would recommend for customer to avoid Friday nights and Saturdays, since these are their busiest days. Now weekends are when children are out of school, so their whole families are there, but the service is fairly similar to week nights. The only downside for me, is I prefer numerous braiders on my head because I get antsy after 3 hours. During the week, I did have a consistent 2 braiders the whole time. But that Saturday morning, it was one, and the braiders rotate customers. So, one started the back of my hair, one person did the left side, and another the right. I would definitely continue to come and give them my business. The prices are also reasonable, however, I do wish hair was included in their prices instead of me having to purchase my hair from a hair store.

If I could give this business negative stars I would. Firstly, it was full of employee’s children playing and fighting with each other. Both women who braided my hair had terrible attitudes and manhandled my head. They seemed to be highly bothered when you even asked them a question. Instead of asking you to do something everything was an abrasive command ie. «sit here», «lean back». I was not told about the cash only policy when I called on the phone or at any point during my services. Once they were done, I went out to my car to go to my bank to get money. The lady who had braided my hair was standing outside (I guess waiting for me). The owner walked out, told me I could not leave, opened my car door, and stood inside the door. I offered to leave a personal item ($ 250 ipod worth more than cost of services). The owner said no to this and asked could one of them ride with me to get the money. With hesitation I finally agreed to let the one with seemingly the most sense ride with me. When I got back to the shop I went inside and told the owner that she should notify customers of her cash only policy and post something in the store. I told her where I come from to touch someone’s property you could get beat down. She preceded to come towards me and try to fight me. At this point I left the shop. I understand that people have walked out without paying, but to stand in my car and touch my personal property is in no way appropriate or professional. I would not send my dog to this company to get his tail braided…