Woodlands at the Greens

We held our Wedding here in August 2012.
The venue is a great price $ 80/person+tax+20% service charge (introductory) and is a nice space for 200 guests.
However, the staff is very disorganized. We worked with almost 3 people on their end as no one could seem to get things right. From Margaret Brower (whose moved onto another location), to Sal Interlandi, to Steven Dumeng who is the manager. They promise a lot upfront but have a tough time delivering on the day of. We worked with Sal Interlandi for most of our planning process and he didn’t even bother to show up on the day of our event!
We had created a special drink menu for our cocktail hour and several of the drinks were not made correctly or they didn’t even have the ingredients to make them on the day of (piña colada, etc.) We paid for the alcohol package and since over half our guests did not drink alcohol we were told they’d serve frozen cocktails as well to compensate. This was NEVER done.
We had also paid for an ice sculpture which was never ordered and we found out through our wedding photos that this was nowhere to be found. We had to go back almost a month later to try and get our money refunded. They put up a fuss over this.
We had told them we needed and eggless cake however their bakery (Sam Remo Bakery) has no idea on how to make an eggless cake (this was part of our package and included in the price). We had to finally find an outside bakery to make our cake because their cake was inedible. This only compensated half of our cake cost even though they could not make an eggless cake, which they had promised.
We had told them from Day 1 we wanted a ‘family style’ dinner. This was even put into our contract, along with the items that needed to be ordered (bowls, spoons, etc). 5 days before the person managing our event (Sal Interlandi and Sam) had no idea this is what we wanted and hadn’t even ordered the necessary bowls and spoons. Several of the spoons used in the bowls, during our reception, kept falling in as they weren’t the correct size. They also had a hard time replenishing the food as they had NO CLUE how to execute family style.
This venue is not really equipped to handle a wedding as they are high end ‘golf club house/​recreation center’ for the community. The bridal suite was actually an old card room converted. I had to beg and plead to even have a mirror in the bridal suite. I’m pretty sure half of the items we asked for were not given (we had also ordered a whole Viennese display). Though the price is low, save yourself the headache and pick a venue more equipped to handle a wedding!