I am sorry that the previous poster had such a terrible experience. I have never had a bad experience. The owner is a compassionate woman who helped me deal with hair loss from chemotherapy(kindly shaved my head for me) and gave me tips to keep my bald head happy. I’m looking forward to going back now that my hair has regrown. It may not have all the amenities that you may desire, but what they do have are excellent hair cuts and color and extremely reasonable prices. The staff is personable and recommend using this one.