David Jordan Productions

I purchased his service on You Swoop in the summer. When I called him in the fall to schedule, it took several attempts to contact him, he didn’t return calls. We finally scheduled an appointment for him to come to my home and take pictures (for our engagement), I called him the day before and left a message confirming the appointment and requested a call back. He didn’t call back, he didn’t show up, he didn’t respond to my calls (I called twice, once when he was 10 minutes late, again when he was 30 minutes late). It is 2 days later and he still hasn’t called.
The only good point was You Swoops customer service was excellent. They responded to my email the next morning and agreed to send me a full refund in the form of a check (instead of credit).