Holiday Inn Melbourne-Viera Conference Ctr

This place has beg bugs!!! Beware!!! My husband was attacked. Also someone we know had a room moved the covers and bugs were crawling all over the bed!!!

I am baffled at the level of customer service in this place. Heaven forbid you work for a company and call the hotel for a past receipt. Every time I call this hotel I am promised a call back! Does any one ever call me back? NOPE. So naturally I call the hotel back, and EVERY TIME everyone that can help me are in meetings or not there. So you mean to tell me that the front desk attendant is the only member of staff that is working… YEAH RIGHT… I don’t buy it.
All I need is a receipt… that is it… Your customers should come first. Does anyone work there?

As I read everyones review I start to think… Come on Man! It’s a Holiday Inn not the Ritz Carlton. It’s obviously a business Hotel, which is why I am here, because I am on official business. The room is nice and cold, people don’t bother me, the bar served all kinds alcohol, the shower had cold and hot water, and the TV worked! The staff is super nice. I will most likely stay here again. My only complaint is that they should have more local beer… especially Islamorada Beer Company.

JerryAnn at the front desk was amazing! She got us checked in so quickly, we were really impressed with her attentiveness. After a long holiday weekend of traveling and family, getting checked in quickly and into a comfy hotel bed was just what I needed! Glad I chose this place– two thumbs up!

This place needs updating. From reading all of the posts from previous people they have not taken it to heart. I laugh at the signs around the hotel that changes are being made. It sure doesn’t appear to be.
The pool area had cigarettes all over the place and was dirty in the pool. I decided to stay out of it. The bedroom floor looks like the original carpeting. Thankfully I have flip flops I can wear around. I would not recommend going barefoot in there.
The lamps look updated with extra plugs so you can charge your electronics next to the bed. The desk also had a lamp with extra plugs but it looked like it was damaged. The chairs in the room are disgusting. There’s spots on them!
The TV had good channel choices.
I would recommend to the hotel GET A LUGGAGE BAG HOLDER FOR THE ROOM.
The bathroom is a bit creepy. This area needs some cleaning and updating.
As will all regular Holiday Inn there is NO FREE BREAKFAST. For a hotel that charges more than its sister Holiday Inn Express you’d think they’d have grab and go snacks. Otherwise provide mini fridges for your guests in the room. Ridiculous!
The rooms also have a strange mildew stench to them. I am giving it 2 stars because the room smell is really bad.

Unclean, and dangerous, plus fraudulent charges.
My wife and I stayed 2 nights here, the room was stained and musty, and there were 3 metal brackets sticking out of the side of the bed that were potential dangers. I don’t usually complain, and i tried to overlook it’s problems, but when I got the statement a few weeks later, I could see that they charged me an extra $ 90 and never told me. I don’t know for what, but I know I didn’t incur any extra charges, so it really makes me upset.

Best hotel experience I have had thus far the staff is extremely friendly and helpful this is my first time in Florida and Jon at the front desk has been awesome as well as andrew the maintenance tech

This Holiday Inn is just like any other Holiday Inn, except a little bit dirtier. They don’t have a breakfast buffet but they have a sit down restaurant that serves mediocre breakfast food. I am currently eating Eggs Benedict that is drowned in Hollandaise that isn’t even that good. The best part of the meal was the homefries, but they were too salty. The room was average, with semi-​comfortable beds and surprisingly comfortable pillows. I checked for bedbugs and there were none. If the hotel wasn’t as dirty, and if the restaurant served decent food, Holiday Inn Melbourne might earn three stars.

Yuck. This place is just grimy. Completely outdated with uncomfortable beds and seriously spotty wi-​fi.
Oh, and if they’re having an event in the convention center, good luck finding parking. There was something going on last Tuesday night and everyone was double-​parked, up on curbs, etc; as a paying guest, I was pissed off that I had to lug my computer bag and take-​out dinner from the lot next door.
Also, the place just made me itch! Maybe it was psychosomatic but, then again, maybe it wasn’t…I’m pretty sure they don’t clean this joint on a regular basis.
There’s got to be a better option in the area; there’s no way this place qualifies as a 3-​star. No way.

Wow– after coming from the Peabody Orlando and some other places along the east coast– I figured that I would try the Holiday Inn– knowing it would be downgrade in my travels. (Holiday Inn on the Wharf in SF is beautiful so you never know…)
How disgusting is it? Had to lug my own bags upstairs in 4 inch heals at 10pm– not cool.
They don’t even clean the rooms. There are cracks in the doors as if someone tried to break in previously and did not repair. Doesn’t give a single woman a good sense of security. The bathroom had an exposed 2×4 for it’s legs and sawdust on the floor.
The night auditor was only only reason I didn’t give it one. He was fantastic and super helpful. It’s a shame that they can’t make him the front office manager.
Beds are awful– too soft and woke up with a back ache every day. THEY DO NOT GIVE YOU CLEAN SHEETS. When I’m in my own house, I strip my bed every other day– my preference– but it’s a hotel– they are supposed to.
Oh, and one of the cleaning staff yelled at me, I believe her response was «NO NO NO.» No one should ever talk to a guest that way.
Compliments to the chef at the restaurant called Rendevous. Great breakfasts. The quality is far superior than representing the Holiday Inn. Amazing prime rib.
You really don’t have many options here in Viera/​Melbourne…

Very convenient location. Food options all around, driving distance to the beach and KSC. Nice, quiet, and clean hotel, friendly staff.

Ugh — this place is Gross. Everything seemed kinda grimy, not the kind of place I would dare walk barefoot. The doors do not seal — we were on the 1^st floor and could hear people at the bar /​restaurant all night. Very noisy — you can hear everyone walking past, getting ice, the staff cleaning rooms are in the same hallway so they constantly slam the doors as they go in and out. The only reason we stayed is cause we had driven so far that night and it was already 10pm.
*Odd story side note — my BF pulled up and went in to check in. Comes back out, we park, grab our stuff and walk in. Some guy is in the lobby sitting on the couch and as we walk past he screams «I’M IN LINE!!! I’M IN LINE!!!» Huh? Dude — didn’t you just see my BF in here getting checked in? I mean, he walked past this guy on the way out??? Bizarro and rude.
Anyways, skip this place.

The otherwise friendly staff manged to do one thing I asked them not to do: they billed my room to my friend’s card. I won’t go into why there was this confusion, but the point is, it shouldn’t have happened because we both underscored two separate bills. Other than that, I was annoyed by the entrance/​exit being sort of difficult to deal with from busy street, and my remote control wasn’t operating correctly. All and all I would steer people to the Hampton across the way if you are going to stay in Viera.

This is a decent Holiday Inn.
Most Holiday Inn’s are «cookie cutter» — but the room quality is a good standard quality Holiday Inn.

Nothing special, but it’s relatively clean and will get the job done.

It is a nice hotel but no free breakfast or shuttle. But they do give complimentary items like toothpaste, razor, etc. Friendly staff, clean and nice room.

We only stayed one evening but found the staff was extremely friendly and knowledgeable.
The pool area felt very «fresh» and the restaurant had a great breakfast selection at very reasonable pricing.
Location was very easy to reach off of Interstate 95 and yet the noise level was much less than expected.
Overall, a great value and deserving of 4 stars.

This hotel was fine, but nothing special. The staff was nice and accommodating of our requests (namely «Can you please move us to a room away from all these children?»). The Egyptian theme in the hallway was odd, but the rooms themselves no longer have an Egyptian theme. Our biggest complaint about the hotel was how loud the air conditioner was. The air conditioner was so loud that we couldn’t hear ourselves thing. We had to turn it off a few times because the noise just got to be too much.

Came down for the shuttle launch that ended up being scrubbed for a few days. Unable to stay until the new launch date and not wanting to hop back in the car and drive the 22 hours back to Boston we stayed here for he night. Everything was relaxing, the rooms were comfy and the bartender downstairs was pretty chill. It was everything we needed at the time.

My room is hideous. Black and gold walls with an Egyptian theme right out of the 80’s. Archaic temperature controls and a lounge closed on Sunday’s. Not worth the price when there are so many nicer options close by.