K1 Speed

best birthday celebration ever! my son chose this place to celebrate his 10^th birthday. it was such an amazing and unforgettable experience. the place is so big and most importantly clean. the rooms are huge and very well decorated. the staff is wonderful! they are all friendly and catered to the needs of my guests and i. i would most definitely recommend this place to anyone.
all the kids loved it!

Drove all the way to this place. They opened at 12 and i arrived ay 1217 the girl said their is a 2 hr wait cause they are short on cars and the ones they do have working are not charged. The place was near empty. Never coming here again.

Make sure you call first on a Saturday or Sunday before you go specially if you are coming from far away. If there is a private party, they occupied the tracks and you won’t be able to race. We have to wait for 2 hrs before able to race. Food choices are horrible so make sure you don’t plan to eat here. Staff is also very young and un-​professional. The owner of this particular franchise in Hialeah after such a large investment should consider investing in more professional staff as well.

It is always a pleasure for me and my family to have fun at this location. The staff is really friendly, professional and always looking for give you the best from them. I can’t describe how amazing is the race sensation that you can feel on this karts.

If I could give zero stars I would. Staff is extremely unprofessional, especially the manager Guido Rodriguez. Don’t go there people you are just going to waste your time waiting a ridiculous amount of time for 3 minutes.
Had a horrible experience there, told us we would ride in 30 minutes and in reality we waited more like three hours! Every time we asked, the staff would just give us an attitude and that includes the manager who obviously has no idea how to manage a place. The staff let other people cut in before others and it’s just unfair, the place is basically run by immature high school students who don’t know what they’re doing.
HORRIBLE EXPERIENCE!

Amazing experience. Turned a group of adults into a bunch of kids. The site is very clean and maintained, and the staff is very friendly and helpful. This place is so much fun, and even if you are calm and mature… you end up being a competitive adult child in the end. Loved this place, definitely recommend!

Today was a fantastic day. I arrived with my kids and 10 minutes later, we jump on the gokarts. We even bought a three races special for $ 39. Rexommend. Will go again, again. With a couple of more practice Jimmy Johnson better be ready…

Before I came here I read all the reviews and I was doubting about this place a lot, but then on the other hand it’s indoor and during the day it’s so hot in Miami it’s a torture to be outside. So I gave it a chance and it was amazing, I had a blast. It was very clean inside and the staff was helpful, we waited only 10 min and then we raced. After we raced we wanted to do one more race and again it took them less than 10 min to buy it and they called us right away. If you like adrenaline and want to feel childish again go there I definitely recommend it worth the $$$

Yes this place is a lot of fun, but today it seemed to be on a delayed effect. There was some kind of accident with one of the cars and after that it took for we’ve for adults racing.

Staff was lazy, and unprofessional. They stand around joking with one another instead of paying attention to their job and efficiently getting people on and off in a timely manner. In fact, a couple of guys were horsing around with each other all while dropping the «mother f’er» bomb in front of 8 year olds. Unacceptable.
My daughter waited over an hour due to complications with scheduling times. Unreal. The manager received an ear full from several frustrated parents, however, he seemed annoyed and defensive instead of attentive and accommodating.
Don’t waste your time here. Go to Homestead Karting or Miami GP. Terrible staff and management. I will never return or recommend this place.

Despite the bad reviews I had a blast when I went, although I probably came in las place :(
For me there wasn’t too much of a wait I would say about 20−30minutes ! Reading the rest of the reviews I guess I got lucky! I also did not have any problems what so ever with the staff, they are young but treated me very nicely and helped me with everything I needed.
The track is pretty long for an indoor track and they let you go around about 3 times, which isn’t bad AT ALL!
It’s also pretty safe, I did though have bruises all over my back the next day. But that could’ve been just me because I sucked and literally crashed into everything. I STILL HAD FUN AND WOULD PROBABLY DO IT AGAIN DESPITE THE BRUISES.
The cars ALOT faster than I expected them to be.
It is pretty pricey but nothing out of this world.
I loved it as an adult so I can only Imagine how much kids would love this place !!!

I have been to K1 Speed in Medley twice, each time to take my little cousins (14 and 10 years old). Kids go crazy for this place, let me tell you. I only participated in the driving the first time I went and it was a little much for me. There was too much crashing into walls and spinning out for me to want to do it again. My little cousins loved it though — they’re all for the speed and racing. Although the look of this place is great — very large, spacious with new, clean lounging areas and TV’s, I wasn’t pleased with their customer service, wait times, pricing, and their mediocre café/​arcade.
I suggest you arrive early and, if in a large group, make reservations beforehand. Wait times are long. I have gone when there were just 2 – 3 other people waiting to race, and have had to wait just as long (up to 45 minutes) just to have my cousins race one time.
The customer service is subpar. Both of the times I have been there, the staff running the front desk were all teens who were chit-​chatting among themselves or on their phones. So it took some time just to be able to pay to race, even when both of my cousins already had their «annual license» and were not first timers (meaning they didn’t have to register, which would normally take longer). The first time I took my cousins was on a Saturday afternoon around 2PM, there was a pretty large group of kids and adults waiting to race. The second time was on a Saturday morning at 11AM, there were only 2 or 3 other kids waiting to race. Both times our wait was 30 – 45 minutes. For how quickly 1 race lasts (about 7 minutes), you’d think they could manage the wait times more efficiently. I wish their arcade and café area was also better and more expansive so that you could be more entertained as you kill time.
The pricing is what will really keep me from coming back to this place again. For one race (14 laps ~7 minutes total) you pay almost $ 20 per person. You spend more than 6x the amount of time you race just waiting. With the amount of time you spend waiting vs. racing, it almost doesn’t even make sense to just do one race. You’re basically paying close to $ 3 for just 30 seconds of racing. A bit excessive, in my honest opinion.
As I mentioned earlier, kids love this place. They don’t seem to mind the wait as much just because they’re so excited to race. They likely aren’t the ones having to dish out $ 20 per 7 minutes of racing either.

The reason I gave it one stars instead of zero because It doesn’t let me. The manager there were unwilling to help and quite frankly didn’t care to help. We waited 2 hours after a race when we were told it would only be 15 minutes and when we checked to see what was the delay, they hadn’t even put us down for the next race and we would need to be put down and wait another 2 hours. Horrible experience, we spoke with the manager (mike) and he said would compensate by adding another race which we would come back another day and use. He told us to trust him that he will add it. We went again and no one knew what was going on and no race were added. This place sucks, go else where, extreme indoor gokarting is another choice.

Been waiting 2 hours and they just told me we have an extra 1 hour to wait!!! WTF management needs to step in and organize these races a whole lot better, maybe make time slots and tell customers the time they have to wait.

Thanks to the staff we waited longer that expected. The reason why is because they bring their friends so they can skip the line. No organization at all. When we got there it was almost empty how do you explain people after us getting a multiple rides I had to complain and all the manager that’s when he apologized and got us in right away. I had to get to that point just to get what we paid for. Ohhh and this is expensive I spent $ 50 in a few minutes only 2 pl. Sorry but no thanks that’s why all those kids going in lot of rides. I bet they get in for free.

Whether you’re a kid or just a kid at heart, K1 racing is a blast! I have been to both the Hollywood and Miami locations and prefer the Miami location best. I find the Miami location more spacious with more challenging track configurations. It can be a bit pricey to do multiple races, but K1 usually has special offers that make it affordable. The concessions were a bit lacking and would love to see more food and snack options.

This place is so much fun!!! Whether you are a first timer or not, everyone can get their adrenaline on!
They have great lap race prices (and if u search the net u can find good discount coupons!), clean, comfortable and spacious lounges, some games, and a café and snack bar to entertain you while u wait ur turn :)
Once they call u up and it’s time to race the friendly staff will guide with instructions, equipment, and safety guidelines to race. They also have clean helmet and protective wear to use… Then it’s go time on the go cart and time to get ur Andretti on!
Definitely a fun activity I recommend for a date, fun with a group of friends, kids party, and company events! This is so much fun!!!

I read all the reviews before I went to K1 for the first time so judging by all the nightmare stories I put my guard up & set my expectations very low.
We went on what looked like a relatively slow night so there wasn’t really a line. When my group walked up we were greeted by three girls behind the counter who asked us if we had ever been before. None of us had so we were asked to register on one of the computer terminals. You choose a user name for your license ($ 6 for the year) & sign your e-​waiver.
After you register you wait in line to book your races.
The basic costs are $ 20 for 1 race, $ 35 for 2 races or $ 45 for 3 races. There are different specials offered from time to time or during weekdays but that was the standard weekend rate. Since the place was rather empty we were setup to race within 30 minutes of paying. This was not the case for many of my fellow Unilocalers so I was happy to hear this. They page you over the PA system when it is your time to race.
Once you go in the track area your card (license) is swiped & you are assigned a kart number. Before jumping in the kart you must grab a helmet & fresh headsock. The headsock is a nice barrier from nasty germs of all the other heads that have used the helmet before you. If it is your first time racing they will teach you how the safety flag system works. Once you have your helmet on, & are in your kart it’s time to put your belt harness on. The setup they have is pretty safe compared to some other kart places I have been to over the years & the track itself is kept very clean.
…this is where the waiting game begins…
I have no idea why but both our races we had to wait for nearly 10 – 15 minutes once fully strapped in before we got ready to actually race. I don’t know whether you can chalk it up to the whole place being ran by kids under the age of 21 not really caring about customer service or some other factor but that sucked & totally killed the excitement vibe for all of us.
The races were fun & the karts are pretty quick.
My first race was great as I got a feel for the karts power, the track layout, breaking points, & the apex points for the turns to get better lap times. Being electric powered the karts offer power pretty quickly. The downside however is when the juice goes low your car suffers tremendously & will ruin your fun. I had several laps go by on my second race as I tried to cope with my car bogging out every time I’d brake. Enough was enough, I pulled into the pit area & told the guy my kart was dying. The guys working the track have a device that controls all the karts. They can kill power to all karts in the event of a wreck or if someone needs to swap karts. Once I got a new kart all was well. The guy gave us a few extra laps since my kart dying ate into our race time a bit so that was appreciated. After both races we left pretty happy & got our lap time print outs from the front desk.
What would I fix if I was the management?
1)Definitely teach better customer service skills. I won’t blame it on the age group entirely as there are tons of young kids in the workforce with great customer service skills. When in the track area for my second race, I was told «Your group isn’t in the computer for the next race you have to go tell the front desk to register your group.» LUCKILY, I had read a tip from a previous reviewer that this exact scenario had happened to. The Unilocaler said after having to go do this, these guys had radios!?! Having read that, I politely pointed to the radio they all carry & asked if they could call the front & handle it for us. For the record, upon purchasing our races we confirmed «We are scheduled in the computer for both races correct?» & we were told yes. Having read other reviews I was preemptively trying to avoid exactly what happened anyway!
2) Don’t assign karts to people that aren’t charged up enough to run a race. Having an entire group sit & wait for karts to charge while strapped in got annoying very quickly. Having a kart go out on track ruins the race, kills your lap times & interrupts everyone from having a good time.
3) Respond to your customers feedback. There is no point in informing management what needs fixing if nobody bothers to confront the issues with their staff that are brought up over & over again. I read all the reviews of this location before attending & experienced several instances of below average customer service that some of my fellow Unilocalers had. I doubt many reviwers will ever return from what I read.
Overall Summary:
Is it fun? Yes.
Are the karts fast? Yes.
Is it safe? Yes. They take safety quite seriously.
Is it expensive? A bit, but not horribly overpriced.
Is there room for improvement as far as the level of customer service? YES!!! I would be willing to give them a second chance so only time will tell.

It’s a shame that my experience didn’t go as great as I thought it would.
The customer service behind the front counter was abysmal.
I was part of an «adult party» reservation on a Saturday Nov 22, 2014. (Covers 3 races) We registered and went to pay. There were some complications and uncertainty with the transactions so we ended up having to void several transactions. Unfortunately, the cashier did not know how to print voided checks so she informed us that she there was ‘no way’ to print it. One of the guys in our group had to show her (and the manager) how to print it– I must admit, I was a bit embarrassed for them.
In addition to waiting nearly an hour while trying to reason with cashier, the person who made the reservation was not informed that they could not cancel the reservation or that there were no refunds. Since we were told that the entire balance would be billed to his credit card if we didn’t go, we each had to shell out $ 64+. The weekends have a special that amounts to $ 50 per person. When I asked, I was informed that the extra $ 14 dollars covered trophies (1^st, 2^nd & 3^rd place), several group photos and the guarantee that our group would be able to race together. The group photos were so blurry that it seemed as if the girl who took the photos wasn’t familiar with using a camera. They weren’t even focused. (I will post them so you can see the poor quality and lack of effort.)
On the other hand, the racing part of the experience was fantastic. The staff on the track were friendly and efficient with getting us on and off the track. I wish the front counter could take notes from them on ho to treat a customer. The facility is clean and attractive; the track is of good quality and the karts are pretty quick. They provide clean ‘head socks’ to wear for every race. They also have cubbies for purses.
Overall, go somewhere else if you have basic expectations for customer service. If bad customer service doesn’t bother you, this is the place for you.

This place reminds me of the old grand PRI race place on Flagler Street, although smaller, indoors, and way more expensive!
While I was nervous about my 9 and 10 year olds racing, I had nothing to worry about. Very child friendly and great customer service. The staff took the time to Instruct and give rules. It’s relatively new, so everything is sparkling clean.