My doctor was great but the wait was too long considering the amount he charged. Then when I called the billing office to set up a payment plan, no one called me back x 3. I sent in a $ 100 payment with a note to please call me. Still no one called. When it I got my next bill, the $ 100 wasn’t showing so I called and asked to speak to a supervisor. The gal I spoke with was no supervisor! I ended up paying the bill in full just so I didn’t accidentally get sent to collections then I went to urology associates to have my surgery. This place is a wreck!