Lithia Honda

Very personable and not high pressure at all. Mark Jacobs was great.
I am very pleased with my new CRV, it is so fun to drive!

We had a great experience with JT and highly recommend him if you are looking for a new vehicle. Went in looking for a new Accord, he was very knowledgeable and took the time to explain the differences between the models. Furthermore every team member we came in contact with was friendly and made this experience a easy going one. Even their finance department found a better rate then we anticipated while staying with our preferred lender. They went out of their way to get the exact car we wanted and we are thrilled with the deal as well. Great job all around!

I bought a lemon from them. Their prices are really inflated. Their negotiations are deceptive, convoluted, one-​sided and pressured. Read carefully before you sign ANYTHING. Beware.

The guys in the service Department & Kim are amazing :) friendly and always nice! Nobody is being crazy pushy. They also saved me a few hundred dollars ! Yay!

Most recent visit was for my recalled airbag to get replaced. I dropped my car off as it would take a couple of hours. Finally got my 2^nd key made too! I do go for my oil changes and haven’t ever had an issue. Always helpful and polite.
Thank you!

On the same day as I posted my bummed out Unilocal post, I received a message from Travis, the GM at Lithia Honda. He apologized for the confusion and said that they would honor the promise that was made to me when we agreed to buy our vehicle. It took a couple of weeks of back and forth, missed calls and voicemails, but eventually we got what we were promised. Clearly, Travis cares about his customers, and now that we’ve gotten our issue resolved, I am a happy customer.

Great people to work with! I got a part ordered for a good price and came in the very next day! Got an oil change with no problems and didn’t have to make an appointment! $ 32.95 not bad! Jiffy lube wanted $ 37 and Midas wanted an appointment made 4 days away but was $ 20 with a coupon normally $ 30. They were rude.

This dealership is terrible, the general manager is the complete opposite of customer service. He is completely hot headed and arrogant. Nate Mould goes against federal privacy policies and talks about your credit score to anyone he pleases over the Internet, he will also promise you anything you want to get a car deal written up then go back on his word by not keeping those promises. Brandon Berg where do I begin with this guy. Where did you learn how to talk? You have no people skills what so ever. You along with the others mentioned above have literally no automotive knowledge, they just bleed pure greed. The parts manager Dave, wow. How long have you been in the industry? You can’t sell an oil filter for a Honda civic without writing down every piece of information about the car and looking it up. After 20 minutes (literally) I finally told you all Hondas use the same oil filter. Good lord don’t even get me started with the public relations manager. It amazes me how this dealer is even open. Well actually it doesn’t, with the billions of dollars behind them they will always be there to offer up stupidity, and terrible customer service until you get fed up and go elsewhere.

Had an awesome experience there with staff being super nice specifically Joe and his wife Marcey! I just bought a 2004 toyota prius and got an awesome interest rate! Definitley would shop there again and reccommend this dealer to others!

I recently bought a 2010 Honda Civic and I had a great experience with Lithia Honda. Nate Moulds, the Sales Manager was very easy to work with. I appreciate how much Lithia does for the local community and economy and would eagerly buy another car from them.

Bought a new car here a few months ago. My sales rep, Kevin, was awesome — super nice and not at all like a stereotypical car salesman. I had been shopping for cars down in Southern California (where I live) and met lots of sleezy salespeople during the process. I decided to buy it from Lithia while I was on vacation in the area, simply because they were so much nicer (and were easier to negotiate with). We also were working on a very tight time schedule and were kind of rushing them through the sale because we had to be somewhere — they didn’t seem to mind, and were very accommodating with helping us get on our way. Can’t say anything about the service center since I didn’t come here for that.

Hands down, one of the worst Honda repair shops I’ve encountered… and let me tell you, I’ve encountered many.
I question the competence of their technicians. Brought my vehicle in for a repair, and it developed «new» and very expensive issues after. Taking it to another shop, it was confirmed that the repair job was done poorly, which may have caused the issue they then «found». Would never (and will never) step foot in their shop again.
Honda – Take Note. This isn’t your norm…