Brambles

I walked in looking for an apartment for my in laws and the leasing consultant didnt even acknowledge us when we walked in. She was too busy on her face book. After an awkward min. I finally said hello and she turned around like she was annoyed. Needless to say, bad customer service. She’s been there for 5 years and the company hasn’t caught on to this? Good luck getting things fixed!

I just moved out of here. Save your money and rent elsewhere. The entire place is full of dog crap. Dog owner’s are not required to pick up their dog’s shit and this is a serious health hazard here; so if you have kids that want to play football or soccer on the lawn like my 2 kids, good luck with that!
Second, there’s no insulation between top and bottom floors so you can hear everything the person does upstairs including their tv, casual conversations, coughing, and just walking around; and on some nights, you can here people upstairs having sex!!!
Third, from the cleaning people, to the maintenance guys, to the front office staff, they’re all crass, uneducated, and for the most part, vulgar. The maintenance and cleaning people come in, slam the doors, slam the sliding doors, slam stuff against the wall and just are rude and loud regardless if you’re sleeping or not. Specifically, the guy in the green van which has «El Pintor» is the worst offender. He’s the guy that re-​paints the apartment once tenants move out and this guy sounds like he’s gutting the place instead of painting it especially by slamming the closet doors and slamming the front door going in and out of the apartment. He looks like a white-​haired homeless guy who lives out of his van. If you have complaints and talk to the front office staff about any of this, they make excuses for everything and don’t care what your issues are.
Finally, while the above reviewer is correct there are some professionals at Brambles, Brambles also accepts low income renters; take a drive by through the different parking lots and you’ll see broken down cars, dented cars, old pick up trucks. Just hang around for a while and you’ll see what type of neighbors they are…
Probably one of the worst places I have ever stayed in; thank goodness we just bought a house!!!

Very nice for the rent. Unlike another reviewer, I love the maintenance guy. He’s always here same day as the complaint and we’ve been happy with his work. Also, a quiet community with a lot of professionals and young families.

Pros:
The location of this apartment complex is great – it’s near a lot of grocery stores and businesses. The units are pretty spacious and fairly modern.
Cons:
The management left much to be desired. (Otherwise, I would have given this more stars.) Maintenance requests were filled within a day or two of calling, but quality of work was sub-​par. They changed my locks when I first moved in. After the ticket was fulfilled and the lock replaced, the knob on my apartment door wiggled like a drunken disco dancer whenever I tried to put my key in it.
Calling the management office stressed me hell out. They seemed very reluctant to help resolve things – each time I called the office my requests were met with a sour attitude and a not-​so-​subtle lack of enthusiasm. Honestly, if you hate your job that much, consider a different line of work – don’t stay there and act miserable.
Venting aside, I wouldn’t recommend this complex due to the extremely poor customer service I witnessed.