McLean Sport&Health

You will never get bored here with exercise there are so many fun classes. I am in a group EP fitness class that’s lots of hard work and fun roll into one package. The gym is clean, the locker rooms are clean plus an unlimited supply of towels it’s a win win for everyone. Come have some healthy fun this summer ask for Valentina and tell her Kathie sent you.

I’ve been a member here for almost 2 years. This is probably my 10^th gym in the last 20 years from moving around. It’s one of my favorites. So many amenities built into a very reasonable family membership. The director of group exercise, EP, and kidz club are all super nice, always try to accommodate, and very knowledgeable. The general Manager has also gone out of his way to help me out on 2 occasions.
I am almost certain I could spend an entire day there with all of the things to do. Also it is extremely clean and the recent renovations look great.
And I agree with other viewers to go see Valentina and take a tour. She is living proof that leading a healthy lifestyle and working out at sport and health has changed her life!

I just love this club! Very clean, it has everything you could possibly want, the staff is great… it’s a pleasure. I switched over from Lifetime in Fairfax because I’ve been playing tennis at this club and paying a guest fee each time AND this club added Pilates, which I had been paying for at a Pilates club, so the switch made financial sense. When I joined, I was told I got 4 free sessions of TNT, and I said I had no interest. I really love Pilates and could work out in the gym by myself. The employee said «It’s free, you really should try it once» so I said I would think about it. She emailed Joseph and copied me and we picked a day and I showed up. I LOVE TNT. It’s a great workout. Every time is different. I just love that there are hours in the morning and in the afternoon and you just SHOW UP during those hours and rotate in. The first time I said «What time should I come?» He said sometime between 9 and 9:30 would be fine, whatever worked. As I was leaving after the first time I asked if I could sign up or make an appointment for that Wednesday and he said «Just come when you want. We find people work out more when THEY get to pick the time.» It’s perfect! All ages, all abilities, one hour or a little less… I can’t say enough about how much I love it. I’ve had travel and life issues that have kept me from TNT recently and I actually miss it. The Pilates program is also great, the tennis courts were just resurfaced and they are great. It’s a really good gym and I will be sad in 2 years when we move away!

We have been members of this club for many years and have particularly taken advantage of the tennis facilities, the pool and the gym. The club has one of the best tennis coaching staff and the facilities have improved tremendously over time with refurbished courts and other new additions. My family has benefited greatly from both private tennis coaching and from the group lessons offered. Particularly for kids, the group classes are competitive and have helped prepare my 8 year old son for participation in USTA tennis tournaments at a very young age. Also the tennis summer camp has consistently been ranked number 1 in the area. While we have had some problems getting courts on the weekends because of the high demand, this is much less of an issue during the week and in the summer and fall.
Outside tennis, the club offers excellent gym and pool facilities and a café.

Dreadful customer service, 6 people in the front desk and not a single one there to help a newcomer

Really nice facilities after the renovation. Tons of equipment and weights for working out.
Pools are very nice and they put a bubble in the winter so people can continue to swim.
Tennis program is quite good. However, some coaches are good and some not so good. You have to figure out which ones are good by trial. Elliott runs a really good program and very responsive and helpful in getting you what you are looking for.

Ok. First off I reeeeeally want to give this place 5 stars– because they are awesome! Everything is clean, including the bathrooms (I’m a HUGE fan of clean women’s bathrooms). They have staff constantly cleaning, fresh towels, hair clogs are cleaned from the drains… a sauna, blow dryers, complimentary q-​tips… top notch. Their pool is clean too– and it’s so nice to be able to swim in a heated pool during the winter! (Although I wish they had a kid-​friendly portion of the pool… there’s no diving board, and the pool is 3 ft deep all around, so no slanted entry for kids.)
Staff is laid back and friendly, always smiling. This was HUGE for me as the other gyms I checked out in this area (Tuckahoe being the WORST, 24 hr fitness, and others) were rude, indifferent, and frequently said answers to my questions like, «I don’t know. You’ll have to ask someone else about that.»
The front desk has ATTENTIVE staff (a lot of places like this the front desk workers are chatty and tend to treat the clients half-​way during their conversations with their peers, not really attending to the clients that are coming and going.) Their fitness instructors are very knowledgable and supportive, and they are prompt and follow through. I’ve had SO many awesome classes here, and have LOVED the instructors. Also, a big plus here– the indoor squash courts. Can’t wait to try out the tennis courts when I get the urge this summer (can’t see it as a winter sport) and I’m loving the gym room and amount of user-​friendly and CLEAN/​nice/​new equipment there. They have a neat lobby with a little café/​bar/​coffee shop that’s sometimes staffed.
The only complaint I have is the child play room. While fully staffed and toy-​abundant, every time I go in there it’s DARK and the lights are totally dim. I mean like a cave-​dim. They always say «oh there’s a sleeping baby»… duh– no kidding! Babies always sleep! But there are 10 other kids running around playing loudly, and do they intent to keep all the rest of the crazy kids from being quiet too? The light being dark is totally weird. (I think the staff is young and doesn’t realize this… I’ve said as much each time I visit.) My friends also hate this tradition there and we comment about it a bunch. Seriously– the noise level in there with the other kids is the same as if lights are on or off– I have 4 kids, and I promise that keeping the light off is NOT going to be the determining factor as to if the baby stays sleeping or not. And why make all of the other awake kids play in the dark? It doesn’t make sense. Especially as the lights are ALWAYS off. Not sure if anyone else has complained of this to the staff, but it bothers me to drop off my kiddo to the dark. The staff is friendly though, and despite the dark, my daughter loves going there. That said, I’d give it 5 stars otherwise! Best of the area!

facilities are awesome – everything is brand new! The staff is here is very friendly and I’m always greeted with a smile.

We are clients of sport & health over years, I had a accident today because they do not clean the ice in the parking. I slipped and hits my 2 knees, they really don’t care, they did not help me at all Iam really upset,

We’ve just joined this club a few months ago because many of our friends are playing tennis there and because they have 11 indoor courts. The gym was recently renovated, and it also has indoor swimming pool; however, the service is very poor even though the front desk generally polite. As far as reserving tennis court time, it’s a nightmare! First, there’s no online booking that has been existed since beginning of this century, so we have to call to make reservation for court time. Before the new year, it was not too difficult to reserve court time. But thing went down hill since beginning of the new year. It’s almost impossible to get court time as they signed many new members, lost control of court time reservation when they allowed guest free dates and other members who constantly call and book court time. Then, thing got worst after the snow storm on ¹⁄₂₃ weekend. There’s no information posted about when the club open, plus 3 clay courts got damage. For that reason, it made it impossible to get court time. But members still have to pay full month membership price of $ 270. The most frustrate problem is their accounting system keep double charged my account and I have to call to resolve the problem every month. I wonder how the club in the middle of Mclean could be this screwed up. The general manager keeps making one excuse after another. Other clubs already have online booking for years but Regency is just poorly run! So we decide to cancel our membership as of 3÷1÷2016.
I strongly not recommend anyone to join this club unless you want to deal with headache and frustrations…

I have no complaints about the facility or equipment.
However, the management/​customer service is an entirely different matter. I was explicitly told that cancelling my membership required a 48 hour notice. When I called to cancel, they then told me I needed 30 days, which guaranteed I would have to pay for a month, even though I no longer even live in the state. When I pointed out that I had asked specifically about the time required to cancel and had been told 48 hours, the response was, «Yeah, that’s a shame. We’re still billing you for another month.»
Great service, guys.

I’ve been a member here for who knows how long but I will cancel my membership today. Counting down the days till the end of this month, maybe I should make a countdown? For starters, the ellipticals by the window across from the stair master have dust all over them which keeps flying in my nose and eyes. Second, the 2 ellipticals by the wall are not aligned properly to the point one has no personal space at all because they are too close. Third, their members have no etiquette whatsoever. Theres this old 65 year old male frequently on the elliptical who coughs every 5 minutes without covering his mouth. I prefer not to inhale ones cough as I’m breathing. The locker rooms have been renovated a few years back, not for the better, but for the worse. They have multiple «divisions» which are compacted and not much space to move since because of the floor plan. Also, there has been LOTS of stolen goods from lockers! Every few months people BREAK INTO lockers that ARE LOCKED! So I wouldn’t advise even locking valuable goods.
Not to mention, I fell here too I guess I’ve been having bad luck at this gym.
This isn’t Equinox or anywhere nice, so I guess maybe I’m asking for too much.

The gym underwent recent renovations, finally taking it out of the 20^th century. The machines and dumbbells are all new and clean, which is a huge plus. The floors could use a better cleaning, though.
It can get pretty packed in the afternoon and Saturday mornings. There is plenty of eye candy for all. But watch out for those insanely toned retirees. They’ll give you that extra boost of motivation or dose of reality I guess one needs at the gym.

I like the gym, but when my wife and I have spoken to management multiple times about the large group classes that take up most of the open space at the gym and nothing is done to improve customers who don’t participate in FT training I begin to get a little irritated. There have been times when I have been working out in the open area with free weights and they will literally swarm around me — the trainer acts like his group owns the place.
One of the main reasons I keep coming back to this gym is because of the large open space, but I can never use that space because of this FT training classes. Why cant they use a room in the gym like other classes? I don’t think we will be renewing our membership come January.

Compared to Lifetime Fitness, it was missing a lot of machines that I’ve grown accustomed to. Also, I cancelled my membership on June 3^rd, but they decided that it was A-​Ok to charge me for the month of July as well. They explained that I should have cancelled before the month of June. Doesn’t make sense to me but it made cents for them :)
The staff is pretty friendly and the gym is clean. I’m giving them 2 stars because IMO, their contract formality is shady.

They need to remodel. The inside is disgusting compared to bethesda & Tyson’s corner & tenley. Also all of the staff here is stuck up compared to the other sport & Health’s.
Only worth coming here if you are taking a coworker/​making a business deal on the tennis courts or squash or racquetball courts. Otherwise go down the street to the other one in Tyson’s corner.

Nancy’s muscle up class is awesome and challenging! Excellent instruction!

Let’s say this: if I didn’t have a corporate account with S&H, then I wouldn’t be working out here. Why? Because you pay a pretty penny to work out with folks that don’t even know how to flush. Disgusting.
The facilities are clean, but it can be a little crowded in the morning and right after the general public gets off work. The locker rooms are nice, but the machinery needs some serious updating.
Like other reviewers have mentioned, this place is the hubub for tennis players and swimmers; the place smells like sweat and chlorine as soon as you walk past the lobby.

the actual gym needs a major face lift. i have been going here for 10+ years with my family and the equipment has never changed.
they have updated the locker rooms which are pretty nice. i loved their steam room before and now that is gone.
i have joined another gym (and kept this membership) because it has indoor tennis courts which are a hot commodity in the area and a swimming pool. i like michelle’s spin class on monday night and doug’s chisel and kickboxing classes on wednesday night.
i probably would not recommend the gym membership alone. it is pricey for an outdated gym.

Ok, I was a member at Regency, had a bad experience long ago, and now the club is back on my good side. The locker rooms are huge improvement now that the renovation is complete.
The staff is also much much more accomodating then before. Perhaps there was some customer service training that took place in the past, but either way, it’s about 150 degrees from what it used to be and I don’t mind spending the money to work out now.