Fast-Fix Jewelry and Watch Repairs

McLean, Estados Unidos

2.3

Cerrado ahora

19 opiniones

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Contacto

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Teléfono:
+1 571-633-0766
Sitio web:
fastfix.com
Dirección:
7951 Tysons Corner Ctr, McLean, VA, 22102
Paradas y estaciones de transporte público cercanas:
2.5 kmGannett bus stop
2.9 km108
3.6 km8300 Greensboro Drive
Categorías:
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Información del negocio

Tarjetas de crédito
Sí
Acepta Bitcoin
No

Hoy

Hoy 10:00 – 21:30
Cerrado ahora
Horario local (McLean) 6:49 viernes, 29 de noviembre de 2024

Horario de apertura

lunes 10:00 – 21:30
martes 10:00 – 21:30
miércoles 10:00 – 21:30
jueves 10:00 – 21:30
viernes 10:00 – 21:30
sábado 10:00 – 21:30
domingo 11:00 – 19:00

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19 opiniones sobre Fast-Fix Jewelry and Watch Repairs

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Tu valoración: 5
Falls Church, VA
I had a ring given to me by my aunt that I’ve worn daily for several years. About a month ago, I had knocked the amethyst off my ring at work and came by Fast-​Fix recently to have the stone re-​set. I wasn’t in a rush, so returned the following day to pick up the ring. It looks fantastic, and looks in better shape than when I originally received it. (Previously there was a lot of «glue» to secure the stone which was visible when you turned it over.) It was a bit expensive and I did not use the Unilocal deal, but I have no buyer’s remorse. Customer service was great, too.
Tu valoración: 1
Annandale, VA
Way over-​priced. The second time I went in to have an easy fix they wanted to charge me the same amount it cost to buy a new bracelet. I bought a 2nd bracelet, because the 1st was engraved, to have them switch out a piece or 2 which would’ve take only 5 mins or less. So instead of paying $ 30 here, I went to a kiosk that charged me $ 10 or $ 16. I even gave a bit of a tip to the person who fixed it at a much lower price. So check elsewhere before you go here, you might just save yourself a lot of money.
Tu valoración: 1
Washington, DC
Terrible. I brought in a couple of pieces to see what the prices would be. The guy tinkers around with my ring, making it worse before I even say if want him to fix it!!! Nothing I can do because I was going to need to fix it anyway, but this place is truly bad. Don’t let them even touch your jewelry! The only person who seemed to be sweet was the woman who works there.
Also, I went in there asking for a quote on fixing two bracelets that really just needed to be strung together. At the time, I did not realize that it would take me all of 10 minutes to fix both bracelets once I bought some bracelet string. This made me even more appalled because Mr. Kim told me that it would take him «several hours» to fix them in justifying why he would charge me $ 30 per bracelet to string the beads together. Ridiculous! I am glad I came to my senses and went out to get bracelet string myself, but illustrative of how this place will rip you off.
Tu valoración: 5
Falls Church, VA
I had a wonderful experience here. Came to get the battery replaced on my watch and they did it fast and offered a great and friendly service. Definitely recommend this place. I know that I will definitely be coming back here if I ever need a service from them.
Tu valoración: 2
Vienna, VA
Buyer beware. For $ 30, you’d expect your watch to get some sort of good treatment for a battery replacement. This is not the case. Not only did they gouge the back plate of the watch, in the process of replacing the battery, they knocked one of the second hands. The kindly old man who gouged my phone was nice enough to fix the second hand that he knocked out, although they normal charge extra for that. Stay away.
Tu valoración: 1
Arlington, VA
I went in to get the crystal of my watch replaced because of a small crack. Although they did fix it quickly they did not keep my watch waterproof as promised. As a result the watch broke a few weeks later with the only water exposure being washing my hands. I would not recommend this place.
Tu valoración: 1
Washington, DC
Like what every other review states…
STAY AWAY!!!
$ 30+ for a battery replacement.
$ 50+ with a battery replacement with warranty.
They want to rip you off, told me Invicta’s need special tools to open. They do not! I’ve watched others open my watches in the past in seconds!
Go to the kiosks for $ 9 a watch.
Go away fast fix unless you want to overspend. Lame.
Tu valoración: 1
Annandale, VA
I went to this place to change the size of my new watch and they wanted to charge me $ 20 for that
Tu valoración: 1
Washington, DC
I called Fast Fix and was quoted a price to have my watch band changed. The price quoted was «starting at $ 29.99,» and I was told that it could be more expensive depending on how difficult the job was. When I arrived at the store, the woman I had spoken with on the phone examined the watch and proceeded to tell me that the $ 29.99 price I was quoted was to change bands on a fake Cartier, and that the price will be $ 49.99 for an authentic Cartier. Worse yet, I proceeded to another watch store in the mall to obtain a second opinion and after taking a look at the watch for two seconds, they informed me that the watch band is made to be changed by the owner with no tools. They then showed me how to change the band myself for free and the process took about 30 seconds. It is obvious that Fast Fix was simply out to make a fast buck.
Tu valoración: 5
San Francisco, CA
They were courteous and fast. I needed to punch a few more holes in my watch, and the place where I purchased it recommended Fast-​Fix as the best location to make these adjustments.
Exceptionally friendly customer service. They will be top of the list for future repairs.
Tu valoración: 1
McLean, VA
Avoid this place at all costs! I went there with three watches that needed new batteries. I was quoted $ 20 a watch. That was 1⁄3 the price of one of the watches. I walked away and found the kiosk on the first floor and the guy did it for $ 8.50 each. I shopped around and feel even better to be able to support small a business!
Tu valoración: 5
Honolulu, HI
I had a great experience. I came here because I noticed a diamond missing on my engagement ring. They were nice and answered all of my questions. My ring looked brand new leaving this place.
Tu valoración: 1
Accokeek, MD
I went here because I needed some links taken off my watch. It cost my $ 17 and I didn’t feel like shopping around. Otherwise, the guy took about 10 mins. It could have been quicker but oh well. I wouldn’t go there if I was «planning» on using a like service. Maybe I should have shopped around.
Tu valoración: 5
McLean, VA
I have received wonderful expert service at this location. I have had watch batteries replaced and have had 2 rings sized, a bracelet resized and added a very special charm — all items have been fine jewelry and I was somewhat nervous as all items had sentimental value. I have not been disappointed and feel confident to bring any item for repair. They have been fast and have exceeded my expectations with repairs. Prices for resizing are average to less expensive than a private jeweler. When working with fine jewelry or gold, a jeweler will charge as much as 3 to 4 times as much as Fast Fix.
Tu valoración: 1
Hacienda Heights, CA
Asshole.
I go to a Fast Fix in Century City in Los Angeles, and just a complete 180. They changed my watch batteries there for free, even though I had the initial battery change in Tyson’s. The lady there said, «Oh yeah, we change them from any Fast Fix. And you don’t need the warranty card — we can open the watch and check the battery itself!»
So I had batteries replaced in Century City. Those batteries died, so I brought them to me here at Tyson’s. The attendant told me that I needed to have the warranty card. Then I told him what the lady said in Century City, and he said, «then go bring it back to them.» Rude.
Asshole.
Tu valoración: 1
Herndon, VA
Horrible customer service. I’ve had two unforgettable experiences with Fast Fix. First, it took them three times to fix one of my watches. Recently, I took in another watch to have the battery replaced. When I came to pick it up, they had «misplaced» it and said they would call me when they found it. After failing to call me or keep me apprised of the situation, I called them and found out they had in fact lost it and would order me a new watch. Stay away from here.
Tu valoración: 1
Falls Church, VA
DO NOT GO HERE. They did a terrible job resizing my engagement ring and remounted the stones loose! On top of that, they charged three times what other places charged. I regret coming here, this was the costliest mistake of my life!
Tu valoración: 4
Columbus, GA
One of my favorite watches has a glitch where the battery dies within months of changing it. Luckily, with Fast Fix, they have a warranty on watch batteries for 5 years. So, I’ve been able to get the battery changed on that thing every few months and with the warranty, it costs nothing but my time. They’re pretty quick and friendly. Just remember to hold on to your warranty card!
They also provide coupons on their website. Just make sure to download the «Passport of Savings.» They’re located next to the Shoe Shoppe/​Tailorcraft, so if you have any tailoring or shoe repair needed, it’s almost a one stop shop!
Tu valoración: 1
Los Angeles, CA
Future inductee of Ripoff Report. The customer service was terrible. They know they are dealing with wealthy people in a high traffic area in Northern Virginia. Freakin disgusting. Ripping people off left and right because of their jewel ignorance.