Jim Crivelli Chevrolet

Buyer beware. If you buy a used vehicle from this dealer, make sure you thoroughly check it out before purchasing. DO NOT take their word for it! I recently purchased a 2008 Silverado Crew cab that looked to be in great shape. I just took it in to have a broken leaf spring repaired and found severe rust throughout the undercarriage of the truck. It looked like this truck had spent the majority of its life under water! There were even some places that were completely rusted through to the point where you could tap a hole through the steel! I am now forced to spend thousands to have it sand blasted and re-​coated. I was also suggested to reenforce the frame of the truck in some areas. Also, leaf springs don’t usually break. They are extremely structurally sound. This truck is so badly rusted that the leaf spring sheered in half with nothing but a bag of mulch in the bed. This truck should have never been sold in this condition. To resolve the issue I was told to contact Chevrolet about their corrosion warranty which is non-​existent in this situation. Just a heads up. Apparently they will sell anything in any condition. I was told that this truck had gone through an extensive check and was in top shape. This is FAR from the truth. Just a heads up to anyone considering this dealer.

This review is for the body shop only, I have nothing but praise for the dealer who sold me my car.
Three weeks ago I hit a pretty big pot hole, so bad that my car had steel damage and a bent wheel. So I took it to Crivelli where I bought it, after all they’d done every oil change and inspection. So the head body guy looks at it and says bring it in Monday and I’ll get it to you Wednesday. two weeks went by, no car yet. I called Wednesday the day it was supposed to be ready, he never returned my call. Thursday I called, no return phone call. Finally Friday he calls me and says I’ll have it to you Monday. Monday, Tuesday, Wednesday, and thursday came and went… no call, no RETURN call…
Finally Friday I’m on the phone screaming at this guy, I wanted my car, he says it’s on the rack and I can pick it up Saturday at 10 am. Picked it up, it still made the same noises and rattle after hitting the pothole. I’m now only dealing with Sun Chevrolet. Crivelli will never see my face there every again.