Gerber Collision & Glass

Rick and Nancy were amazing They both went above and beyond my expectation for customer satisfaction! A++ for both! Nancy called me with multiple updates on my car. Not to mention she is HILARIOUS, kind and caring. Rick also went above and beyond to make the experience smooth and as easy as possible. If i could give them 10 stars i would! They will continue to have my service for many years to come. I would (and have already) recommend them to everyone and anyone.

Gerber was one of two body shops offered to me by my insurance company adjuster. I was recently involved in a small fender-​bender and had some paint/​body damage on my rear bumper, and also needed my muffler re-​aligned (it was knocked a little crooked and was rattling).
I went in and met with Mark (manager). He thoroughly examined my car, and I pointed out what the damage from the accident was. He took pictures to send to the insurance company. I also noted some old damage from a hit and run that I never claimed (the teenage girls who rear-​ended me on the street drove off and ran a red light to avoid my getting their tag #… police never found them, of course). He said he would fix that, too (awesome), as well as a key mark on my rear trunk (awesome x 2). I asked him if he could change a tail light bulb on my car if I brought him the bulb, and he said he would do it at no charge (awesome x 3). He also offered to put on my hub caps for me (I’ve been without for 2 years, since I’ve had a super hard time trying to get them on due to fear of busting the little prongs). Awesome x 4.
He typed up an estimate really quickly, and told me it would take up to 3 days for the work to be complete.
I went out of town for a week, and during that time Mark played phone tag with me to set up the body work for when I returned. I went in the day after I got back, and my car was ready less than a day and a half later. Literally: I dropped my car off at 1pm on Monday, and I got a call on Tuesday saying it was being painted. It was ready Wednesday morning at 10:30.
The end result is GORGEOUS! My rear bumper and trunk are flawless. They even vacuumed/​cleaned the inside of my car, which itself is a bit of a feat since I’m not the tidiest person. I DID have to bring it back today because my rear muffler was rattling; it ended up being a loose screw that was fixed in a few minutes. No biggie. They were again really nice and told me to come in whenever I said I could. And, of course, I kept forgetting to bring in those hub caps, and I was told to just bring them in whenever, and they’ll put them on for me.
I would definitely recommend this Gerber Collision and Glass; they were nice, professional, personable, and best of all, did a fantastic job in less time than they stated.

I had my SUV repaired at Gerber after I was hit in the side.
The work appeared to be very good when I picked up the car, they had even replaced a door and everything looked very straight.
About 6 weeks after I’d had the car back some of the repaired areas started to rust which was very disappointing.
To their credit, Gerber did repaint the rusted areas, but it never should have rusted in the first place.
I’d try and find a better caliber auto body business for my next repair.