Serenity Nails & Day Spa

This last year I have been to some horrible nail salons. I finally started to get fed up because when I think I found the one that does everything perfectly, they change and my nails look like complete crap.
Now, I’m a waitress so my nails have to look good ²⁴⁄₇ and I don’t mind paying $ 35 – 40 for Nexgen but when they look like crap I get frustrated.
My mom told my to try Serenity after her and a friend went. I was skeptical but now after going there 5 times I’m never leaving!
This is the best nail salon I’ve ever been to! The staff is all very welcoming and friendly. They take both walk-​in and appointment (if you want a specific staff member do appointment). Offer you a beverage and they all speak English. Now, it may sound silly but I think speaking English is big because I’m very specific about my nails and I like to be able to talk to them!
My nails have never looked better! Thank you!

I have been going here for over a year for NexGen manicures. When Eric was there, he did a fantastic job. The last 3 appointments have each gone downhill though and I won’t be returning. The lady that did my manicure on Friday was horrible. She was rough and took almost 2 hours to finish. I left with cuts on 6 fingers and polish from my previous color showing through my new French NexGen polish. After I left and could look at my nails better, I saw that the side edges were jagged and the nails were way too thick. I complained when checking out and the receptionist shrugged and said to come back again. Ummmm, there is no way that is happening.

Best acrylic nails in Mckinney. Very friendly and quality workmanship! (No chips, cracks or lifts in between appointments!) I had to wait a while since I am a new customer and didn’t have an appointment, but it was very well worth it! Excellent job!

My boyfriend and I were planning on getting a couples massage, mani, and pedi. When we arrived the guy at the front desk knew exactly who my bf was because they had exchanged phone calls to arrange a time for us to drive all the way from Denton to spend time TOGETHER being pampered.
That’s where I had an issue. At our arrival the guy asked, «who wants a massage first?» I asked if we weren’t able to do it together. After all, this is why we came here for the COUPLES package. He tells us he only had one masseuse (even though he knew FOR HOURS we were coming).
My massage was great. However, when I came out I noticed some of the techs hitting on my bf and giving me glares. I’m not a jealous person so I brushed it off, knowing he has no intentions with these girls. I just felt that it was very unprofessional.
The ladies who did my mani/​pedi were very sweet and good. Although I did feel a little rushed to be out (our apt was for 5 and a 2 hour service) because they closed at 7.
I think next time we will stay close to home and save our $ 300 for a Denton business. People are much friendlier around these parts. Also, I was very upset by the fact that our quality spa day was spent apart and to top it off my bf got questions like «Are you happy with her?» from the techs. Really girls? Awful. You ought to be ashamed of yourself.

This was my 2^nd visit. The first visit was to spectacular either as the nail technician filed my nail down so sort that it made my finger bleed. I came back with a friend after another friend said her experience had been nothing but great. However, it was nothing more than average and the nail technician spilled hot paraffin wax all over my friend’s leg and crotch. They promised to pay her for pants if she can’t get the wax out herself. She asked for a discount at checkout (which I’m disappointed that she even had to ask for), and they only gave her $ 5 off of her $ 65 service. Neither one of us will ever be back.

The very first time I went was the only time where I absolutely loved my nails. I believe the nail tech that did my nails was Hannah, but recently when I’ve asked about her, I’ve been told that she doesn’t do Nexgen. Natalie has done basic spa pedicures for me and she is absolutely fabulous! She really takes her time to pamper you and does an excellent job painting my toes. I’ve been going to Vivi for Nexgen manicures for a few months, but lately she seems to be off her game and rushing. The last time I saw her, she completely missed painting a noticeable part of my thumbnail and when I asked her if she could fix it, she said she couldn’t because it was too late. I left that appointment super disappointed and have not been back since.
On a side note, I got a basic manicure done here by an older male tech. I do NOT recommend him at all. He trimmed and buffed my cuticles until they were red, raw, and flaking off. He did a terrible job painting my nails too. Hardly any polish got on my actual nails because he carelessly painting my skin! He tried to clean it up with acetone and a brush, but he ended up smudging it more on my skin and burning my shredded cuticles.
I think this salon might be too fast paced and it’s starting to conflict with the quality of their work. I don’t think I’ll be back any time soon, but I wish them all the best.

I am so bummed that after going to this place for months and trying to give it the benefit of the doubt, it is continuingly going downhill. They rush you and the customer service is terrible. The last few times I’ve been there they have made my cuticles bleed by the drill. The pedicure has been the same no matter which one I get even when I spent $ 50! I am extremely bummed, I also noticed sanitation problem going on lately. I had to report them to the state because they aren’t sanitizing their tools, and I got an infection after she cut me. It didn’t go away for weeks. I don’t recommend this place stay away!

I cannot believe this place has good reviews. The girl who did my nails filed both sides of each nail so short that it looked terrible. They were all filed inward so it made my nails looks to small for my fingers. Wished I would have taken picture… just terrible. Never going back.

going downhill, loved this place but now they rush and dont do as great as a job. Also I have no idea what people are talking about for their pedi. They are horrible I have tried atleast 4 different people and if you just want the basic pedi that is still 30 it is crap. they dont even buff your feet really at all and do not trim your cuticles. Only come here for the nexgen but now they are not even triming my cutiles or washing my nails off from all the dust they just paint over it. rush crappy job.

This place doesn’t care about quality, they just want your money! I went in with my friend yesterday so we could get just a simple mani/​pedi for prom coming up on Saturday. they ended up being about $ 80 total! We even used coupons. Granted, we got nexgen french tip, but its the pedicure that got us. When I went up to pay, I asked the receptionist to break my twenty into to tens, then give each of the people on my service a five. He broke my twenty into two tens, then was about to give each of them ten dollars! When i told him I actually only wanted to give them five each, he seemed a bit annoyed, as if the rip off $ 80 half-​assed nails werent expensive enough.
I’ve come here plenty of times and have repeatedly had bad experiences. If you’re anywhere under the age of 20 or look like youre less than mature, BEWARE. There must be flashing sign over our heads saying, «Oh, take my money and lure me into high prices!»
NEVER coming back again.

Just left extremely annoyed. My friend and I came in to get our nails done for prom. A few days in advanced, I called and confirmed for a regular mani/​pedi for two people. Got there and the receptionist was confused and thought we only needed two manicures. He however got us taken care of right away.
I forgot the guys name who did my nails, but the lady who did my toes, ViVi, seemed very annoyed to be there. The guy was rude as well.
I went up to pay and they just so happen to have charged me for the more expensive mani/​pedi combo. I went in only expecting to pay MAX $ 55 after leaving a tip, ended up spending $ 88.
Needless to say, I will not be returning any time soon unless they’re my absolute last resort.
OH and by the way, appointments mean nothing to this place.

This is a quality nail salon. I usually do my own nails but I am too busy to bother these days. After having a less than satisfied experience with a different nail salon in McKinney I tried this place. I am so happy! Kevin did an amazing job on my nails. I highly recommend him and this entire establishment. This will be the only place I go to from now on. Also, I am at McKinney school teacher and get a discount. Awesome!

Edit: I have to agree and add with other recent posts. This establishment has become a hurry up to the next customer… their talents, even my favorite artist are fast, sloppy and leaving my NexGens wavy, uneven and unprofessionally done. Too bad. Used to be a really nice salon. I found another salon.
I’d give them a 5 if they would use a quick dry finishing top coat on their pedicures. I use nexgen on my fingers, so I don’t have any finishing issues there. I get so frustrated messing up my fresh pedicure every single time because they refuse to use a quick dry when done. So THAT investment is wasted. Customers shouldn’t have to bring their own products in a business that charges much already.
That said… bring your own quick dry finishing and don’t let them use their non-​drying top coat.

Why so many haters? Oh I know, because you guys had women manicurists.
Seriously, the trick is to get a man to do your nails. The first time I went here, I had a grumpy lady do my Nexgen. I came in asking for Shellac but got Nexgen anyway — despite her frowns — because I was happily spending my weekend getting pretty. I didn’t think anything of it until I came back to handle the growth and the guy was like, «OMG that is THICK. Who did this?!» She wasn’t there that day, but after he said this I vowed to only get the men.
It’s like night and day! The men are wonderful! I had every single person but one. My favorite is Frankie. He is quiet, expertly prettifies my nails, asks me why I love coconut juice so much, and sends me away. He does GREAT WORK and I am bummed that I moved out of McKinney.
They have different scents for pedicures. I thought this was a marketing ploy but they really use a lot to make the scents last. I love that they also don’t try to upsell you on anything. It’s just — Oh ok, you want the regular pedicure? Which color? No ‘you should get this, this is better.’ No client shaming!
In conclusion, ASK FOR A MAN manicurist — I didn’t see a difference with the pedicurists. They are not easily affected by their day by wearing their expressions out. They just move right along and it doesn’t affect their work. LOVE THIS PLACE.

The place is really nice, the staff is friendly and the pedicures look awesome but I came here for a fill and my acrylic chipped within 3 days! I have never had that happen. If I went back I would stick to pedicures only!

Serenity nails is my normal place I go to. I have tried other salons and they just don’t compare to Serenity. Frankie does my nails-​I get Nexgen done here & he does a fab job! Kevin does awesome pedicures. My whole family comes here. Service is always great. Tony the owner is very nice and always makes sure clients are doing good. I highly recommend Serenity.

Was NOT happy at all with this place!!! The service was slow at best… even with the appointment, 2 hours later, only the pedi was done!!! I had to go somewhere else to get my nails done!!! Btw, at there other place «Hollywood nail & spa» where I got my nails doing, the polish redone on my toes & my daughter got a pedi… walked in with no appointment & out in 45min!!!

This was my first visit. My pedicure technician was very friendly and engaged easily into the conversation I was having with my friend. Prices were very reasonable and I had a good manicure and pedicure. The salon itself was clean and very upscale looking except for the very front — where the Dermalogica skincare items were interspersed with the sales tickets and other technician belongings. I think they were just in a middle of the renovation prep. Friendly, affordable, ideal location.

I had the «Serenity» mani-​pedi combo, which is just their version of a deluxe. The receptionist was pleasant, but it seemed the technicians were rushing through the service. I might go back and try someone different, but only with a coupon.
Pros:
coupon (brought it down from too-​high $ 65 to $ 49, which was about right)
Very clean and nicely decorated
Manicurist was experienced
Cons:
too expensive without coupon
Man who did my pedicure was brand new, didn’t know what came with my pedicure, and didn’t speak any English do the manicurist had to translate.
Mediocre selection of polishes

I’ve been here twice for their spa pedicure. Now, I normally am someone who doesn’t like pedicures due to how the massages usually hurt, but I get them because of the need. So my first experience here was great! I was impressed by the décor and the atmosphere. They offered me water or wine from a box. I believe they also have hot tea.
The basic Spa pedi was fine. The girl did a long, nice massage. I was pleased with my experience and went back today for the second time. This time, with a different nail tech, it was ok. She cut my toe nails way too short and her massages kind of hurt.
If you sign up for their emails, they are always emailing good discounts. I presented my coupon today and did not receive a bad attitude as the other reviewer wrote.
I will keep going since it seems to be hit or miss. I was watching one nail tech, Nina, who seemed very personable and like she knew what she was doing.