CertaPro Painters of Clifton

We were super scared to get the job done since it was our first home. I reached out to few companies to get the interior painted. When CertaPro rep. came to our place to give us an estimate, it was an amazing experience. David, who was representing CertaPro, took a walkthrough with us and noted every single detail. He also created a proposal for us with all the details and color information. They gave me the best quote and also a promise to finish the job within 4 days (we asked them paint 2 bedroom+living+kitchen+dinning+1 bathroom). Frank, who was leading the team, also went out of his way to help us with all of our requirements. Frank and his team did an amazing job. I would surely recommend them to other people.

We first contacted CertaPro in November 2015 for an estimate to paint our family room/​kitchen/​powder room. We dealt with David Sang who came over to look at our project. David was very personable and thorough. He took pictures and gave us a packet of information, which included a checklist of questions to ask if we were getting additional estimates. We were not in a rush to get this project done.
Amongst three prices, CertaPro was in the middle. After negotiating with David, CertaPro was willing to do other prepwork, such as removing bathroom accessories that we wanted to replace, that was included in the other prices. We were told the project would take three days.
On the scheduled start date, the owner, Frank, came to our house promptly as scheduled at 7:30 am to go over the project one more time. He estimated this as a two or three day project. (In the end, they finished in two days.) We went to work, leaving the painters alone in the house.
After the job was done, my wife and I went over the project with a fine-​toothed comb. As with most jobs, there were a few minor issues that needed to be fixed. After calling Frank, he returned two days later with the crew to make all the fixes.
Overall, a very good experience.

I used these folks a few years back and was very happy — so I came back this month. Work was done yesterday at 7pm and this morning I got a call about payment. I told the lady I will look at the paint when I get home from work and make a payment then. 3 hours later I get a hysterical call from my son at home that someone is pounding and ringing at the door for 30 minutes none-​stop, it was the certa pro painters crew. He knows not to answer the door when he is alone so he called me. I emailed the owner to complain about the rude and harassing collection methods, not even a day after work had been completed, and received the most rude response I have ever seen, explaining to me how this is my fault.
I should have called the police when my son called me.
Stay away from these people unless you want to do business with the mob. Unbelievable. I made my payment online and good riddance.