Maynard Motors

I went to just get my 2 front handles on my suv tightened couldn’t get into my vehicle at the end of the day go to pickup my suv everyone standing around the truck 4 people mind yeah still wasn’t done 3/​½ hrs. Later 300.00 and now they broke my inside handle not good snorty attitudes and charge too much money then brake something and not finish!!!

Ssssssslllllloooooooowwwwwww. Customer service just isn’t in these guys’ vocabulary. You can wait for thirty minutes while one guy helps customers and the rest mosey around whistling and not so much as glancing up at the long line of people needing help. Further, an someone please enlighten me on what a «super alignment» is? Apparently I needed one and that’s why these guys couldn’t help me.

I only got an oil change and state inspection done, but I can’t say too much more or justifiably give 5 stars (yet). But, over the phone and in person I found Mark to be very personal be and down to Earth. The place has been in operation 30 years and is what seems to be a real Maynard institution. It all feels very homey.
Anyhow, Mark asked me for a wish time for completion of their work. At 8:45 am, with 9 cars already on the lifts, I said 1 pm. They were done by 11:30 am. That was awesome. My wife says the oil change is about the same cost as at Jiffy Lube for synthetic oil. Seems fair, especially to support a local business.
Uh, yeah — we are going back.

I was calling around to find a cargo van or truck to rent. Maynard Motors is a U-​Haul dealer. First I was put on hold for about ten minutes. I though that he was checking availability but it turns out he was on another call. I explained what i wanted a second time. He had a truck available, although larger than I wanted. He explained that I would not be charged for Sunday if I returned it Sunday (it had to be there when they opened Monday) because they are closed Sundays, but if i was in an accident and could not get the vehicle back on time i would be charged an extra day. I thought that was fine, but then asked «What if the truck breaks down?» He said the same thing. I said in an even tone «That’s not reasonable, it’s on me if I get in an accident, but it’s your truck and you maintain it. That’s not reasonable to charge extra if it breaks down and I can’t get it back.» He said «well, then, try Budget, and HUNG UP ON ME. Rude, rude, rude. And thanks for steering me to Budget.

I first visited these guys about six years ago when they were at the Maynard Mobil. My truck was making an odd noise that was getting worse by the day. I brought it in and expected to pay through the nose. They called 3 hours later and said I needed a new U joint (whatever that is) and It would be $ 89.00 for everything. The truck has been doing great since. Whenever I need anything from tires to an inspection sticker I go there. See Steve Jones, he’s the best.

I went to Maynard Motors to pick up U Haul boxes. When I parked, I hit the curb and totally destroyed my tire. I looked up, and to my surprise, I saw they are also a tire dealer. Mark saw what had happened and immediately came to my assistance. They ordered me a tire to match mine, put on my spare, and 3 hours later I went back. My new tire was in and they installed it. I met all of the people who work there and every one of them is friendly, nice and knowledgeable. They really went above and beyond! I am moving, but will return there for tires! I wish I had know about them sooner!

WOOO! Love these guys! I work mostly with Mark, but all of the guys are fantastic! I’ve been with Mark for years, he’s my jeep expert and is the only one I’ll go to when it comes to my jeep.
Recommend them to everyone and anyone!

After a dealership quoted me for ridiculous work on my 2003 Acura, I took my car here. Tony took a look at it, said the car was fine and the dealer was ridiculous. Great, honest mechanics here, I’ll be coming here from now on.

I’ve had Mark G. from Mobil as my mechanic for years. He always gives you the straight scoop on what’s going on, and explains things. He’s a wiz at diagnosing car issues. To me it’s a great relief to have an expert mechanic I can trust.