Joseph Rocheleau Electrician

Joe (and Mike) came out to my house a couple of months back to install recessed lights in our bedrooms and install some outlets in the kitchen. They were fast, professional, personable, cleaned up after the job and were reasonably priced. They did an awesome job! I can’t say enough positive things about the experience. I’ve been telling local friends and neighbors my experience as well – and bragging about how I found an awesome electrician. We’ll have them out again for sure as soon as we have the funds for some more work.

We are in an emergency situation where we were closing on a house as sellers and just failed the fire inspection. The fire detectors needed to be hard wired. Joseph committed to the job and worked during the day to make sure it was done quickly, to code and efficiently. He cleared his schedule for us with two days notice and we were incredibly grateful. I definitely would recommend him. He was knowledgeable and his work passed inspection.

Joe did some work for us — very simple light fixture change — and he was courteous. When we called him several months later he made an appointment for a few days out, and I was clear to let him know I would be adjusting my work schedule for this appointment. I find him talkative, and he went on about a big job he is doing and how he feels badly there are so many small jobs in Maynard he wants to get to but can’t. I asked him if he was taking this job because although it was «small» we suspected it could be a dangerous situation. Yes, he would be there «early afternoon» on a day the following week.
Well, he never showed up. No phone call. I gave him the entire afternoon. When I called him late that afternoon (4:30), he wasn’t even sure what I was talking about. Then he said he did recall, but he was working on a big job, and he gave me the same information about how he has these big jobs going on and feels badly there are so many local people who he can’t get to. Ok, I thought I’ll play along with this and I asked hiim politely when he expected he could get out. He said maybe on his way home. I said, what time would that be, he said 5 pm, but it was already 4:30 pm. Oh, that’s right, he said that wouldn’t work. He said I should call him next week and he would see what he could do and that he would never remember to call me since he doesn’t write anything down.
Needless to say I don’t care how inexpensive your prices are or how good your work is, or what your trade is — doctor, electricain, hairdresser, tinker, tailor, sailorman — treating a customer like their time is less valuable than yours AND not having common courtesy to take 3 minutes to call and cancel or explain you are too busy means you are not running a good business.
My sense is… this electricain will be happy to get paid to do work for you if he isn’t busy with a bigger job but, converesley, will not tell you he’s too busy to take on your job because he wants to keep your business for the times work is slow.
That being said as it turns out the wonderful electrician we hired by way of recommendatioin from 3 local (Mayard/​Acton/​Sudbury) businesses ened up having to spend a full day to fix what turned out to be a large issue.
Ironically, if J. Rocheleau had simply called me that morning to say he wouldn’t be able to get to us that day — or even if he had called at any point that day to say he was too busy — I wouldn’t have written a negative review.

When we had our kitchen redone, we got Joe in to update the electrical. I love this guy. He sits and carefully figures out the very best way to install everything, then tells you exactly what he is doing, and why. Then he does it, and cleans up impeccably. His prices are extremely reasonable, and he is rock solid reliable.
I referred him to one of my clients, and the guy still thanks me for the referral.

Like the other reviewers I give Joseph Rocheleau, Electrician, five stars. I called only a few hours ago, and he was able to work in a service call in the middle of his busy schedule, with immediate response. I was impressed with his diagnostic talents, by the questions he asked and how he took in the information about the problem I provided him with on the initial conversation. Upon looking into the problem, he immediately knew what the problem was, and fixed it quickly. In addition, he is highly personable and honest. I will definitely be recommending him to anyone I know who needs electrical services and call him for any work I may need in the future.

Agree with Kerri’s review. We needed some outdoor wiring installed in the middle of the winter (the builder had neglected to install it). Joe walked us through several options, then took the agreed upon path that was most practical and economical. Very pleasant, knowledgeable, and efficient. We’ll use Joe next time we electrical work done.