Online ordering is key, except when they aren’t sending drivers out. Clearly, I don’t want a driver risking their life in a snowstorm… But being hung up on in the middle of a sentence and an argumentative employee making those ‘We are sorry, we charged your card but won’t be delivering tonight’ isn’t an ideal example of shining customer service. Especially after over an hour wait. I will definitely not be recommending this establishment anymore. And let’s hope I miraculously am refunded.
Lizzy Z.
Tu valoración: 4 Mayfield Heights, OH
Ordered a calzone, sub, soup, and dessert for delivery. The food was delivered right in the time window even During a horrible blizzard and was DELICIOUS. Will continue to order from Pizzazz. Fun menu and great prices!
Kerri W.
Tu valoración: 5 Rancho Cordova, CA
Second time to Cleveland… second time to Pizzazz Pizza. Reading the reviews I’m sad my Cleveland based«P» coworkers have had such a bad experience. Us Californians love this place. The BLT pizza is my favorite, especially on the Wheat crust. I love the atmosphere inside. It’s quaint and cozy. This is still a must stop when I’m here visiting.
B C.
Tu valoración: 4 Manhattan, NY
Nice salads. Take-out service is a bit slow and disorganized. Be prepared to wait longer than they tell you over the phone. Parking is definitely a problem, but I’m not sure what they could do about it. The staff is friendly and courteous. I’d come back for a no-frills meal.
Christopher C.
Tu valoración: 2 Cleveland, OH
Wow — this place has changed. The pizza is OK — but it used to be great. Ordered some wings Too — was basically a container of oil — totally disgusting. Plus — I am all for the hole in the wall vibe — but this place is just dirty.
Harold R.
Tu valoración: 5 Chesterland, OH
Love love love pizzazz!!! Always a great choice. Never a bad experience. Always great service!!!
Jeff D.
Tu valoración: 5 Twinsburg, OH
Pizza is great the restaurant is a classic no frills pizza place. When you go just know the parking lot is small and narrow.
Dennis G.
Tu valoración: 1 Richmond Heights, OH
If you were a huge fan of this place like I was a few years ago, you need to know things have changed, and not for the better. The salad used to be crisp and tasty. The cheese was legendary. Now it comes in a small bowl and the cheese is dry and tough. The pizza used to be absolutely fantastic. Tonight it was flat, tough, doughy, bland, and it actually tasted worse than a cheap frozen pizza from the supermarket. The cheese turned as chewy as bubble gum as soon as it cooled. Our kids eat anything. But they took one bite of the pizza and gave up. The wings weren’t any better. They were were meatless and way over cooked. We actually had to go eat somewhere else when we left. We voiced our disappointment to the waitress and, although the owner was there, he neither came out and said anything to us nor offered to adjust the bill. $ 53.00 down the drain! Never again!!!
Liz M.
Tu valoración: 5 Cleveland, OH
Pizzazz is a family favorite. We have gone here for lunch at least a half a dozen times, and every time we have enjoyed delicious food and great service. They have great weekly specials, and their salads are to die for. They make their own Italian dressing in-house, but my favorite is the spinach salad with hot pepperoni dressing. We come here often after hiking in the North Chagrin Reservation and it hits the spot! Highly recommend!
G F.
Tu valoración: 4 Los Angeles, CA
I really enjoy their calzones: chicken, mushrooms and pineapple! Yum! My daughter loves the warm chocolate chip cookie with ice cream, not too pricey & a great treat.
Katy S.
Tu valoración: 4 Tampa, FL
I have had the pleasure of enjoying the pizza from Pizzazz a couple times now at business meetings. I have never eaten in this location, only had the food. The pizza is really really good. Cut into square pieces and with the perfect amount of cheese and pepperoni, I always tend to enjoy it. The salad is loaded with cheese and olives and fits perfectly with the pizza. For dessert, my belly always gets happy when it gets to enjoy the delicious canolis! Is it a little greasy? Yeah, it is. Is it yummy? Yeah, it is. Sometimes you just want some good, old fashioned pizza.
Pamela B.
Tu valoración: 1 Cleveland, OH
DONOTORDERONTHEWEEKENDS! Normally we get very good food, delivery is always faster than stayed time, and we tip accordingly. This is the second time(shame on me, I know) we placed a weekend delivery order and waited for cold, TERRIBLE, food. Quality was awful, and whoever put the food together knew and did it anyway! After a call to the manager went south, honestly, just as a heads up, Unilocal was the next stop! Sorry Pizzazz, we are done!
Tawnya W.
Tu valoración: 2 Willoughby, OH
Asked husband to pick up a Petti’s pizza, and he stopped here instead. Not a fan of either the veggie or pepperoni pizza. Not flavorful. Asked for a small and a large, and was sent out with 2 large(paid for larges). For me to not even eat the leftovers the next day for lunch says volumes about me– I never waste food, but it went in the trash.
Joe P.
Tu valoración: 4 Euclid, OH
So I took my friend, Francis, took this establishment. She’s a contortionist & I thought she’d appreciate the tightness of this Classic Italian restaurant. She did, ordering a BLT pizza. I got my standard eggplant parmigiana. As we waited, she showed me some of her new moves. She can twist both of her legs over her shoulders. She even was able to grab the focaccia bread with her toes & feed herself! Amazing! When our entrees came, we resumed to our normal positions.(yes, I attempted to contort, not a good idea) Anyways, the entrees were yummy & my friend said that the BLT pizza tasted just like a BLT, which is good, cause of it didn’t that would be false advertising. We spent the remainder of our visit talking about ebola & alligator burgers. Then we left. Just getting out of their tight parking lot is contortionism. But I’ll be back, once my muscles loosen up.
Bob K.
Tu valoración: 5 Cleveland, OH
This some of the best pizza in the city I have been coming here for years and they recently added a Gluten Free pizza that is not half bad.
Bill J.
Tu valoración: 2 Ravenna, OH
I ordered a $ 182.50 order from them and picked it up. After that, we realized we forgot to order a pizza. When I called to order the extra pizza, they refused to allow the delivery because they have a «$ 20» minimum. I work at a company that provides them with thousands of dollars each week. I’m about to send out an email to the group at my company(will go un-named here) that starts with a «P» and is one of the largest employers in the area. We will now boycot Pizzazz I’ll never go here again. Terrible customer service.
Robin H.
Tu valoración: 5 Mentor, OH
This place is a treasure and sometimes get a craving for the best grilled chicken salad ever! The pizzas good too but the house dressing makes it superb. I saw they even bottle it now. Very tight parking lot and small area to fine so often order takeout when in the area.
Jen M.
Tu valoración: 4 Cleveland, OH
If you don’t feel like eating pizza, I highly recommend any salad on the menu. Their grilled chicken is awesome, and their Italian dressing is killer good. I forget the name of the salad I ordered but it had salami, ham, and provolone on it and of course I added grilled chicken to it. Service is fast and friendly.
Roxanne O.
Tu valoración: 4 Lyndhurst, OH
Since I’m a vegan now, the allure of cheese ain’t there anymore, but… I’m happy to report that some of my long time faves can be veganized. My beloved spinach and mushroom calzone tastes just as good without cheese. And I now order a mushroom salad without cheese — which is essentially an entire package of mushrooms tossed in with a handful of lettuce. But I really like mushrooms so I can get down with that. I’m also a fan of their relatively new in-house delivery service. They used to offer delivery through a local food delivery service, but they have their own drivers now. I feel like I get my food in a more timely manner. And my orders tend to be right.
Bryan C.
Tu valoración: 5 Girard, OH
I love Pizzazz… I’ve been eating here for years. The reason it gets 5 stars instead of 4 is because of their salad dressing. I’m not kidding when I say it’s one of the best salad dressings I’ve ever had. I’m not sure what makes it so great… The italian seasonings or the extra garlic, but whatever it is, I can’t get enough. I consider the salad simply a mechanism for me to eat the dressing without using a spoon :) The pizza is good but not great(probably 3 — 4 star if I just had to rate the pizza).