I’ve been a member for over a year now, and have visited a handful of times. I’m starting to think that I’ve spent more on the membership fees than I have gotten in savings. I also belong to that other store, and have a tendency to go there first for«big» shopping. Having said that, I’m going to try to get here more and see if the selection and or prices is actually better(or not). I have a return to make now, I found AA batteries at a MUCH lower price at the other place. Will update as this changes.
John F.
Tu valoración: 1 Matthews, NC
Sorry but I will never buy a membership here again. I went one time after buying a membership before I suddenly realized I wasn’t buying for a crew of Vikings and would be wasting tons of uneaten food. Still I shrugged it off thinking maybe my wife could use 300 ink cartridges or 50 lbs of grapes and let the membership ride. A YEAR later I found an excuse to go back but realized I was pushing the membership deadline. Sure enough it had expired 2 weeks prior. The lady was very apologetic when I said I had been one time(granted was my fault) so I asked if maybe the manager could let me in for my second and last time. The manager looked like I had just run over his kids dog from the second after the customer service lady asked him for me. Not only did he say NO the guy loudly insisted I return my expired card in front of everyone there. I wish I had been tougher and told him I paid for it or slammed it down but I just quietly handed it over. I am sure he is gone now and not sure what the Managers issue that day was but it was very embarrassing and having to beg for a second visit in addition to the card demand display and then banging away on the keyboard(removing me?)before turning his back on me was over the top rude and unprofessional. Still makes me mad in addition to later hearing reports that many items I might have been interested in were models with poor satisfaction(drills and small appliances etc) that manufacturers unloaded there on members. Yeh, let’s beg for that. Would be consistent that way at least. Poor customer service to go with poor products. Gee…thanks? Okay, off my soapbox
Robin W.
Tu valoración: 1 Lawrenceville, GA
Waited one hour just to be acknowledged at the optical enter. Asked lady at photo dept at adjacent counter if she could tell me anything about turnaround time on glasses. Only answer I got is you’ll have to ask at that counter. Really? One simple question. Not demanding what so ever and NOT one person in the entire store asked or even tried to help. Store is just NOT that busy. I’ll never come back. not sure I’ll ever renew my Sam’s membership. I’m over the days of customer no service. If corporate America would wake up they would see there is a market that is willing to pay for at least a little customer service.
Christi K.
Tu valoración: 2 Charlotte, NC
Ahhh Sam’s Club. Not my first choice for warehouse shopping but they do have things that the other club doesn’t. My biggest complaint is that customer service is seriously lacking at this location. Pro tip… You don’t have to be a member to shop here. Jump on their website and print out a one-day pass. Be aware… they will tack on a 10% service fee.
Tawana D.
Tu valoración: 4 Charlotte, NC
You can’t say anything bad about Sams it’s a big warehouse full of stuff. Stuff that you don’t need, but will buy any way because it’s in bulk and just in case the storm of the centry come and you don’t die you may have enough of food or other stuff to give to every one… lol. Any who I love Sams always have, I decided that I would try out a brisket that they sold because I love all things barbeque well besides pork. Well I got one beef brisket made by Sadler’s smokehouse and I was excited because I didn’t have to cook it my self what could go wrong. They took my Elliotts and I haven’t found good brisket since. Well I fixed it according to the package and I kept saying it smells like ham. Like a Christmas, Easter ham that your grandma makes and you eat off of it for days. So I fixed it and tried it and it tasted just like ham, why? I have no idea it’s beef. I know they say most of everything taste like chicken but I was expecting my beef brisket to taste like ham. I was very disapointed because I bought brisket and got a beef brisket version of ham yuck. Well needless to say I will never ever ever buy this again. If any one out there know where I can get some good brisket even if it’s just a couple of slices every now and then please let me know. But yall don’t buy this unless you want the taste of ham. I paid 20 bucks for a litlte slab of brisket and got ham… lol.
Chad E.
Tu valoración: 3 Charlotte, NC
Sam’s is cool. Nothing like a monstrous building filled with stuff that you aren’t likely to need anytime soon, and if you do find something, you’re going to end up buying so much that it will likely go bad before you can use it all. Still, there are a few things that we’ve found that we can use at Sam’s — there’s an awful lot that we don’t buy at Sam’s, but there is plenty that we do buy. Unfortunately, the best part of this location is the Pakman. He used to work in the fresh meat area, and on Saturdays you could catch him cooking up something(often fish). Never have I seen so many people try fish — even people who don’t typically eat it — and actually walk away purchasing fish. It would seem that the powers that be at Sam’s only had a part-time position for Pakman in the fresh meat section, however, so he’s now working the door, and I would imagine that they are selling a lot less fish. So if you stop in, tell him I said hello, and tell the manager to find a full-time position for him by the meat. I’ll agree with what others say about the food counter, with a few exceptions. First, you can get a good deal there — combos are great(I personally prefer a slice and a drink, rather than the hot dog however). But they often advertise Nathan’s, and they don’t serve Nathan’s dogs. Second, look around the condiments area and you can find all sorts of things to put on the dogs — crushed red peppers, parmesan, onions, relish among other items. And try the pizza. It’s usually fresher than the dogs!