Matthews Fun Machines

I purchased an overstock 2009 Stelvio about a year ago from MFM. No drama and a great price. Also very helpful in showing me all the features of the bike and dashboard menus. I had an issue with the paint bubbling on the fuel tank (an issue with many Euro bikes 2009 and older due to our gas) and a fork tube seal kept weeping. Matt and Leah could not have been more helpful in getting bot issues resolved and all under warranty. I recommend their services department and great selection of bikes all the time.

Vvvvrooom… vroom vroom vroom… vvvrroooooommm…
Getting a headstart on planning my 2016 adventures and decided to see about knocking another item off my bucket list: riding a motorcycle.
Was greeted by a rugged cool MacGyver looking guy who delivered a private Motorcycle 101 crash course (pun!) as we walked the lot. He asked about my intended use and presented some hardcore but stylish options. Many styles & specs to choose from.
The staff are friendly and aren’t all up on you while you browse. The indoor showroom is small, but is well-​organized so despite the room being packed, you get to walk around each one and inspect them.
It was busy and there were a few test drives of some of the more recreational vehicles going on. Got a chance to see the joy of riding these vehicles up close.
I’m in.

Don’t Buy from these guys! Go to Winston Salem they’re GREAT!
I spent over 26K on a New Can-​Am Spyder RT-​Limited (top of the line) and barely got enough gas to make it to a gas station. It couldn’t have been checked out… and it was suppose to be brand new. There were lights not working, The side covers weren’t properly installed & as far as the new bike orientation when I picked it up… well lets just say no one showed me how to even adjust the radio & set channels for 3 weeks… but hey «Read the Manual»
BUT THAT IS THE GOOD NEWS… Their parts department where I spent another thousand or so sold me a helmet that hurt my ears so badly I begged to swap it out. Then they canceled the helmet that I had ordered for my wife to match because (I latter found out) the helmet was being discontinued and was close out and her size was no longer available.
So, not only could I not get a matching helmet for my wife… mine hurt so badly I had to go and purchase one somewhere else since they wouldn’t make it good. There excuse was they couldn’t take back helmets once sold… yet all internet companies give a 7 to 14 day return for fit and customer service… and I had complained since the very first time I rode the bike home.
So, how much do you have to spend to get good customer service… well it is obviously over $ 27,000.00 dollars. Except I went to the Can-​Am dealer in Winston Salem who I didn’t even buy the Can-​Am from and they have taken care of my every need… long drive YES, but it is nice to be treated with respect.
Oh! and when I called Can-​Am to share my experience with them… I get a call the next day from the dealer… not to make good on the helmet… or the gas… or fixing my lighting issues, but to nicely blow me off and tell me they will be «sending me my tag» so «I won’t have to return to their dealership since I felt they treated me so badly».
Not a PROBLEM… and I recommend no one else should either.

Worst buying experience in my life.
If you like to be mislead, misinformed, ignored, forgotten then Matthews Fun Machine is the place to go.
I bought a new Yamaha in June from Matthews Fun Machine. My bike is back in the shop for the third time because of gas leaking from the gas tank.
Used my Yamaha credit card and the payment is 9 percent more than it is supposed to be!
If you like drama you will find it at Matthews Fun Machine.

After a horrific experience with Interstate Cycle in Cornelius, I shopped these guys.
Knowledgable sales people that go above and beyond to make a deal. Best price, even going so far as to deliver product themselves on their own time to close the sale. Looping in their service guys, found they are mostly all enthusiasts. Almost everyone I’ve met here uses the products they sell.
Shopped for a Polaris product ended up with a Can Am Commander Limited at the best price I could find in three states delivered that evening on a Saturday an hour away.
Follow ups asking about service and upgrades after the sale always good.
I worked with Brian Buffo in sales and recommend him highly for follow through/​follow up both pre and post sale.
I will buy more from these guys, and continue to refer buying-​coworkers and friends to them.