This place place was crazy packed like any chuck e cheese place is on the weekend. It’s kind of dirty nobody was clearing or cleaning the tables. and a lot of games were out of order like a my least 7 games they don’t have that many games to play it seems smaller than the other ones I been to they are super slow they always have one person at the cash register with a long line and they have one person handling the prizes it was super slow so after we got the tickets we just left I don’t think I will be back to this one. But my son loves it of course.
Mary O.
Tu valoración: 5 Elmhurst, IL
The manager Chris is the absolute BEST! I had originally booked my daughter’s birthday party at the Tinley Park location online. When I called to confirm the day of the party they wanted to «let me know» that they also had a fundraiser going on from 3−9pm that night and Maya’s group might not be able to all sit together and basically it would be PACKED. So last minute we were able to move the party to Matteson and Chris and his staff took such great care of us! In fact, I’ve never been to any kids restaurant that had a professional such as Chris there to make sure our group had everything we needed.
Lena B.
Tu valoración: 1 Oak Park, IL
I went to a birthday party on April 12, 2008. I agree with the first reviewer. This place deserves ZERO stars. This location is a FIREHAZARD. Too many people in there at one time. The aisles in the party room were blocked by people standing because the tables were full. They let a crowd of about 20 people come in for a «walk in» party and they didn’t have enough seats for everyone. Half of them just stood in the aisle. The manager wouldn’t ask them to clear the aisles. It was dirty. I saw kids playing in the salad bar and employees walked right past them without saying a word. Numerous broken games. The employees were rude and unhelpful. We had to track down the server to get the birthday cake. She didn’t give us plates or forks for the cake and she rushed us from the table when it was over. Worst Chuck E. Cheese I’ve ever been to. Poor management.