Romeo Salvatore A DDS PC

I am a new patient to this office I see dr. Stephen Genna. I have previously seen him at another practice. He has done a lot of work on my teeth and I get compliments all the time. I think this office has an excellent front desk staff and Dr Genna is a great dentist he has great bedside manner he’s efficient and he calms all my fears. I went in worried about something without an appointment, the front desk got me right in. Great staff great dentist for someone like me who has very bad anxiety this is the perfect dentist for me.

Went there today called this morning cracked my tooth last night was in alot of pain they had me come rite in treated me rite away was told my tooth needed root canal after taking x-​rays they tried to fix it today but I could not handle the pain prescribed medication. told me to start rite away and have an appointment next week to finish up the job !!! Everyone there very helpful and most accommodating office currently under little construction but clean and very friendly highly recommend

The first time I called the office, I was told they weren’t taking any new patients.
The second time, I was given an appointment.
When I went in for my appointment, the front desk staff was brash and rude, the office was dirty, and most of the staff came it to work as I sat in the waiting room for half an hour.
During my appointment I wasn’t even seen by Romeo Salvatore, but his son (I think) who didn’t even do a complete exam/​x-​ray before suggesting I do two emergency root canals. He suggested I do the root canals NOW since it was so infected. But he had only taken one xray photo of a chipped molar, so I asked if he should a) take an xray of the whole mouth to get the complete picture, and b) if an endo should do the root canal/​draining of abscess, etc. He told me he didn’t need to see the rest of the mouth on xray, and that my infections weren’t too big of a deal and I didn’t need to see an endo. I told him that he was inconsistent: my infections were so serious I should get root canals now, but they are not a big deal and I don’t need to see an endo. He then went into the back, and he and the front desk staff audibly talked shit about me. I told them I was leaving. On my way out, the front desk staff asked for my copay. I told them that my dental plan doesn’t have a copay, and they started shuffling papers as if looking for evidence otherwise.
I DO NOT RECOMMEND. I will not come back to this office.

I’ve had enough of this office and will be switching dentsts as of today. 9:00 am appointment, front door was still locked at 9:10 (this happens A LOT). I was the first person there and at 9:45 still hadn’t seen a dentist! I don’t even know if he/​she was there yet.
Poorly run office with consistent lateness opening the building (every a.m. appointment i’ve had building is not even open yet at 9:00am). Front desk less than friendly with poor attitudes. All of my visits, the hygienist calls my name to come in and then disappears. I’m always guessing which way/​room they went. How about walking with your patient to the room?! Once my hygienist stopped to answer a text on her phone and actually told me it was «just her husband looking for some love».
I haven’t had any extensive work there, so can’t review the actual dentistry (I’ve NEVER had Dr. Salvatore). I’ve let it slide for so long because I’m only there a few times a year for cleanings or occasional cavity. But every visit is an uncomfortable, frustrating, time wasting experience.

Excellent service. Fatima does a very thorough cleaning and all the more complex things I’ve had done were quick and done by friendly and easy going dentists.