Performance Automotive of Massapequa

Had a lift installed on my jeep and they did a great job. Mitch, the owner, was very knowledgable and did the work in a timely manner at a reasonable price. I will be sure to come back for other projects that I have planned.
I’m a very satisfied customer!

Prior to Performance Automotive being at 642 Broadway, it was occupied by“Indy Fast Lube;” another quick-​lube joint that I had been going to for years without any problems.
Now, let me preface this review by saying that I am more than capable of doing my own work on my car and do so often. But sometimes, due to time constraints and/​or laziness, I will bring my car to a shop. When it comes to oil changes anyway, between bringing it to a quick-​lube place and buying the oil and filter yourself, its no more than a $ 5 difference, so I don’t mind the difference; especially if its too cold outside to be doing the work myself.
Anyway, I was due for an oil change and brought my car to this establishment. I noticed that the business was no longer «Indy Fast Lube» but was «Permanence Automotive.» It is operated under new ownership with different employees that I’ve been accustomed to seeing for many years. However, I stopped in anyway to get a simple oil change done. After pulling my car around the back and speaking to the someone inside, the first thing I noticed wrong was that the ‘technician” had to get the person I was talking to inside to drive my car into the bay because he didn’t know how to operate a manual transmission. (You work with and around cars, you should know how to drive them.) Anyway, I hung out inside for a few minutes waiting for my work to be done and paid. Didn’t really pay attention, but the tech says he filled it with 5 quarts, changed the filter, yadayadaya.
Fast forward a couple day’s later, I noticed my engine to be making a little more noise than usual. Luckily, I had time that day to put the front end on jack-​stands and looked into the issue. Upon looking at the underside of the engine bay, it was completely SOAKED in engine oil. Anyway, I wipe it clean and try to see if I can pinpoint a leak or anything. I couldn’t. Now, I want to see how much engine oil I lost, if any, and go to check the dipstick. Now, my engine oil wasn’t low at all and it wasn’t at the correct capacity either. it was HIGHLY OVERFILLED. I check my receipt and it says they filled it with 5 quarts, and then I remember the tech saying he filled it with 5 quarts. This stands out in my mind and I start cursing out loud because my engine calls for less than 4 quarts of oil.
Anyway, I drain all the oil myself into a 6-​quart drain pan and it fills it nearly to the top. So my engine was overfilled by more than 2 quarts of oil which caused the oil to aerate and lose its lubrication properties. I ended up replacing the oil and filter only a few days after bring my car to this shop. For the next few days/​weeks, I kept checking to see if I could pinpoint where all the excess oil on the underside of the engine came from; i could not find anything. At this point, my guess is that the ‘tech’ was shoddy in his work and neglected to even wipe down his mess. I monkey with a wrench could have performed this task better than the employes of this business.
I completely wasted my money at this establishment. The shoddy work that this establishment performed could of resulted in catastrophic failure to my engine. I would advise people to RUN, not walk away from this place. This place is nothing like Indy Fast Lube which was operated from the same property.