Massapequa Hospital For Animals

I have been taking my pets to Massapequa Hospital for over 30 years. Dr. Schatz is a great vet and a wonderful person. He takes care of my pets as if they are his own. I trust him so much with my beloved pets… always avaiable to see a sick pet, no question too trite, phone calls always returned, and questions always answered. He can reassure, and calm you in the worst situation because you know your beloved pet is in the best hands possible. A doctor, dentist, and social worker in one vet. He is the best!
Dr. Fish I have seen over the years and he is also amazing. Kind and understanding, again great care to my pets. Always available for sick dog and kind, warm and understanding to their worried person. He recently call me to ask how my sick dog was doing and gave me results of tests on a Saterday night. Believe it!
i have also had my dogs seen by the younger vets, as Dr. Pacchiano and had a great experience.
Everyone at MHFA is caring, professional, and I have always felt my beloved pets got the best medical care possible under the care of Dr. Schatz and Dr. Fish. These guys seem to really love what they do.
My advice to young families… get to know a young vet at MHFA… and have a ongoing relationship with them as I have with Dr. Fish and Schatz over the last 30 years.
Simply the best!

I can’t say enough good things about this place. I’ve been taking my boxer to Dr. Schatz for the last several years and he is nothing short of amazing. Besides being kind and friendly all the time, he is extremely knowledgeable and always takes the time to explain things to me. He explains each issue my dog has in laymen’s terms and even writes notes for me to take so that I understand what it is that he’s explaining to me and I could research it more if I’d like to. He’s done surgery on my dog, sonograms, prescribed medications that actually worked and has always been reachable with questions I constantly have. I can actually get him on the phone to talk and he also answers emails immediately. (How many other vets do that??) A few times when he wasn’t in, I’ve also taken my dog to Dr. Fish and and Dr. Pacchiano there and they were both also great. The girls at the front are always pleasant as well and it’s just such a warm feeling when you walk in there. Kim has always been great too and such a pleasure to talk to, in addition to the other girls there. The prices are fair and you don’t feel overcharged as you normally do when you go to other vets. I would’t take my dog anywhere else! She loves it there too and actually gets so excited to see everyone there. Never an ounce of fear or discomfort! I sent my good friend there w/​her 2 dogs also and she feels the same way. Thanks Massapequa Animal Hospital for all that you do!

I just left my first visit with Dr. Fish and I couldn’t be happier! I switched from a vet in Huntington to Dr. Fish because a family member recommend him and I couldn’t be happier!!! Dr. Fish spent so much time with us, was very honest and intelligent and just an overall good person. I am SO thankful I found him! I would recommend everyone I know who owns an animal to him. Thank you so much Dr. Fish!!!

I’ve brought our two cats here intermittently over the past five years… never had any terrible experiences, but I must concur with another reviewer in that their general approach to every single issue is «test everything», which winds up being incredibly expensive. The vets are nice enough, but the general beside manner of the place is a little detached and rushed. Also, the waiting room is kind of grimey, and the parking situation is awful. I will say that they are very good about squeezing in last-​minute appointments, but you may end up waiting a bit since they prioritize emergencies and some patients insist on seeing one particular vet or another (we’ve seen both Dr. Fish and Dr. Pacchiano).
If you do plan on going here, make the vet go over very single step of your treatment plan and don’t be afraid to ask about cutting out any tests that seem excessive.

I have already written a review specifically on vet Joi Pacchiano, but now I will review the office on a whole. The vet I saw (Pacchiano) had no knowldge in small animals, in which she has been trained for, and I felt that I knew more then her which is alarming. The front desk left me sitting in the office for over an hour after the appointment time, even with people walking in 30 minutes after me for the same vet. When I complained I was told that Dr Pacchiano was seeing an «emergency». When questioned, Dr Pacchiano replied that she does not see emergencies. That means that people were walking in WAY after me, past their appointment times, and being seen first for minor things. Being lied to by the front desk is not sometning comforting when you are trusting your pet with them. I had made my appointment 3 days prior, and when I called I was told by the receptionist who handles billing that my 3 rats would be charged one office visit (only required their lungs to be listened to) and that the worst case she had seen billed was the initial office price plus $ 10-​$ 20 per additional pet. She also told me that medication typically
costed between $ 8-​$ 12. Either she was clueless, flat out lied to me, or it payed to get on the vets «good side» because when I asked Dr Pacchiano about this she denied it and wanted $ 58 per rat. All for the same ailment, requiring maybe 5 minutes of her time. total for all 3 of them. When I told her at that price I was only getting one seen (planning on taking the remaining 2 elsewhere), she told me that I was an irresponsible pet owner for only having ¹⁄₃ looked at. If I was irresponsible I would not have brought anyone in the first place, and not to mention all medication for the 3 of them was ordered on 1800 pet meds immediately following the appointment. The medication I was given I was charged $ 48, significantly higher to the $ 8-​$ 12 I was quoted on. 1800 pet meds also had the same thing, priced at $ 1.37, total. I also felt that she knew nothing about rats, constantly referencing her teenage assistant and running out of the office room to refer to books. I am disgusted with this practice, the lack of respect and lack of care for it’s patrons. No one cared that I was lied to, mistreated, and left to rot in their extremely small and dirty waiting room amongst loud and violent dogs. I truly felt that the office saw me as «money» walking through those doors, and didn’t really care about me, and more importantly, my pets health. I highly advise anyone looking for a vet to please stay away from this establishment. Go somewhere else

I know I wrote a review for this veterinarian in the past, but it seems the reviews have been reset or something. Our experience with the non-​owner vets was less than desirable. We would have like to have received more advice and less textbook directed testing. Their test for everything approach was just not feasible in today’s economy.