I would like to commend Petro for the manner in which it has and continues to handle the fuel conversion of our five residential apartment buildings in Manhattan. The service received has been timely, professional and cost-friendly. All involved have provided a superior level of industry knowledge and responsiveness. I look forward to continuing our relationship. Dan Gray Property Manager Merl Management
David G.
Tu valoración: 5 Jamaica, NY
I wanted to take a moment to reach out to you and express my gratitude on how efficient and responsive Petro has been to us. From our overhauls in the summer to our oil delivery and boiler maintenance in the Winter, Petro has been excellent and maintained a quality of service we’ve come to expect and appreciate. While most boiler companies offer these standard services, the amazing work your company did on our gas conversions throughout the portfolio was beyond standard! Not only was the work and signoffs done faster than our other proposals indicated, the competitive pricing we received was stellar — the owners were ecstatic and that’s always a good thing! It’s been a complete pleasure working with your company and I look forward to a continued relationship with you and your staff. I felt compelled to reach out and just share this because you guys make my job as a manager easier so thank you.
Priscilla S.
Tu valoración: 5 New York, NY
I just want to take 2 minutes out of my day to express my gratitude to Petro. We had an issue with our boiler Friday. I woke up to find it on fire. Called petro(our normal service provider) and they sent someone out and fixed it that day. When I went down the basement for the first time after it was filthy covered in oily soot and it was tracked everywhere. I called Petro at 11:30pm on Sunday… I got a call back first thing Monday morning and a supervisor came out to my home. After his inspection he called me back and explained that the mess may not be a result of his service men but of the blowback from the boiler when it was on fire. However, not knowing the cause they came back out today and fully cleaned the floor and my washer and dryer. I am 100% satisfied and couldn’t have asked for more. Thank you Petro for the excellent customer service!